What to do when the SmartThings app fails to add my TV?
- If more than 10 devices are connected to the router, the registration may fail.
- If the router and the TV are far apart, the communication may not be smooth and registration may fail.
Note: The SmartThings app is compatible with phones running Android 8.0 or higher as well as iOS 12.0 or higher.
- If you are having trouble with your Samsung Smart TV, you should always check to see if there are any software updates available. Downloading the latest update may fix for your problem.
- Device screenshots and menus may vary depending on the device model and software version.
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