Samsung washer makes hitting sounds when spinning
Noise and vibration are unavoidable since a front loading washing machine rotates 1.5 times quicker than a top loading washing machine to maximize spin performance.
→ It might be cause either by an unbalanced load of laundry, or some foreign substance.
The washing tub rotates at a quick speed during a spin cycle. If a load of laundry is small(i.e. one or two pairs of jeans) or big(i.e. several blankets), the tub may become unbalanced to one side, giving rise to a bumping sound. Ensure that laundry is evenly distributed or add or take out some of the laundry to fit the recommended amount of laundry.
Especially, when you wash a blanket, make sure to only roll up one blanket at a time.
→ Make sure that the shipping bolts are removed.
→ Make sure your washing machine is on a level surface. If the surface is not level, adjust the wahsing machine feet to level the appliance.
→ If vibration of the drum is too extreme, verify that the machine is well balanced on the floor by pushing each edge of the machine to see if there is any movement which would mean that there is any space with the ground.
→ Make sure your washign machine is not touching any other object.
Not what you were looking for? Let us help you directly!
Samsung Careline Team are available:
7 days - 24 hours
Chat Live online with an agent.
Email us directly. We aim to respond within 24 hours.
Need Support outside Malaysia?
Visit your Country Site if you live and/or purchased your Samsung products outside Malaysia.
All product and contact information on this page applies to Samsung customers and products purchased within Malaysia only.
How Would You Improve This Answer?
Help us improve our contents by submitting your comment below. We’ll try to implement your suggestion.
NOTE: We cannot respond without your name and email address.
Please click the submit button below to apply your feedback. If above content is not helping you to solve your issues, you can write down your comment and feedback to us to improve the content. Thank you for your participation.
Thank you for your feedback!
Please answer all questions.