How to transfer and backup data using Smart Switch on a Galaxy phone?
- Transmission of some items may be restricted depending on the device manufacturer and the OS version.
- DRM (Digital Rights Management) applied content cannot be transferred to Smart Switch.
- Transferring data increases the battery power consumption of your phone.
- Ensure that your device is sufficiently charged before transferring data. If the battery power is low, data transfer may be interrupted.
- This feature may not be supported on some devices or computers
- Only transfer content that you own or have the right to transfer.
- Do not disconnect the USB cable from the device when you are transferring files. Doing so may cause data loss or device damage.
- If your previous phone is not a Samsung phone, back up data to a computer using a program provided by the device’s manufacturer. Then, skip to the fourth step.
- To transfer your content using Smart Switch, you will need a Samsung mobile device with Android OS version 4.3 or later.
- Device screenshots and menus may vary depending on the device model and software version.
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