Samsung Tiering is a loyalty program which rewards our customers by purchasing products through the samsung.com online store.

There are 3 tier levels:

• Blue

• Gold

• Platinum

Each tier will come with incremental benefits such as increased rewards earn rates, promotions, and discounts

Customers who set up Samsung account after 26th July 2023, would have been automatically enrolled onto Samsung Rewards. This means that there's nothing you need to do - you can start benefitting from Tiering straight away. 

If you set up your Samsung Account before 26th July 2023 or made a purchase on samsung.com online store, you would have needed to opt to join Samsung Rewards to enjoy tiering rewards points benefits.

You can check your membership status at www.samsung.com/nz/mypage/rewards

You will be added into the Blue tier as soon as you join the program.

• Spending between $3,999 and $9,999 within 24 months of joining promotes you to the Gold tier to earn 2% back in rewards points.

• To maintain Gold tier status, spend within this range within the 24-month period after your upgrade.

• Spending $9,999 or more within 24 months of joining promotes you to the Platinum tier to earn 3% back in rewards points.

• To maintain Platinum tier status, spend $9,999 within the 24-month period after your upgrade.

Tier eligibility is checked on the last day of every month, taking into account all purchases made over the previous 24 months that have passed the cooling-off period. If a purchase isn't included in one month's evaluation, it will be considered the following month. After the tiers are evaluated on the last day of every month, your tier will be upgraded on the 10th of the next month.

Customer support contact options can be found here www.samsung.com/nz/support/contact/