During washing Auto detergent, Auto Softener icons keep blinking

Last Update Date : Jun 04. 2020

Please Note: The information on this page is for New Zealand products only. Sequences or settings will vary depending on location and/or where the product had been purchased. To be redirected to your local support page please click here.

If you are experiencing the Auto detergent/Auto Softener button continuingly blinking it could be due to one of the below reasons.


  • If the amount of detergent in the auto dispense detergent drawer is not enough to run two rounds of laundries, the light may blink. In this case, more detergent shall be supplemented


  • If the detergent drawer is not fully closed, both Auto Detergent and Auto Softner buttons might blink or make sounds like 'ding dong ding dong'. Please tightly close the drawer again

You can download the user manual from our Manuals & Downloads page.


If you are still experiencing the above, or for all other queries and further technical assistance, please call Samsung Customer Care New Zealand on 0800 726 786 or Live Chat with our New Zealand Technical Team online, services are open 24 hours, 7 days.

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