How to keep the screen from turning off without changing the screen timeout setting
Please Note: The information on this page is for New Zealand products only. Sequences or settings will vary depending on location and/or where the product had been purchased. To be redirected to your local support page please click here.
Please Note: You are unable to turn the screen timeout feature off completely.
Theres a setting on your Galaxy device called Smart Stay.
This feature keeps the device screen on while you are looking at it by using the front camera to detect your face. It helps keep your screen from turning off regardless of the screen timeout setting.
To enable this feature, follow the steps below:
Steps are for Android 9 and 10
For older versions of android
Smart Stay can be found under Display
Thank you for your feedback!