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FAQ

  • What is Mini LED and Neo QLED TV?

    Mini LED is a type of backlight technology that uses smaller LED lights compared to traditional LEDs — hence the name Mini LED — allowing for fine and precise light control of the screen. Using local dimming technology, Mini LED panels can dynamically adjust the backlight’s brightness and contrast to deliver deeper blacks and striking visual clarity.

    Samsung TVs that use Mini LED backlight technology are referred to as Neo QLED TVs. On top of advanced picture technology, Samsung Neo QLED TVs are designed to look modern and sleek, and come in very large screen sizes. Additionally, they are equipped with Samsung's advanced AI technology and AI processors — such as the Neo QLED 8K, which excels on multiple fronts.

    On top of using Mini LED technology for better brightness, contrast and backlight control, Samsung Neo QLED also incorporates Quantum Dot Technology. This allows for a richer range of colours across all brightness levels, ensuring bright, realistic hues.

    Overall, Mini LED TVs stand out in delivering an immersive and lifelike viewing experience, positioning them as one of the leading options among high-end TVs. Samsung Neo QLED TVs, in particular, are known for being exceptional, demonstrating the superior quality of Mini LED.

  • Samsung Neo QLED builds on QLED by introducing Mini LED backlighting—LEDs that are far smaller and more precise than standard ones. This allows for finer brightness control, deeper blacks, and reduced blooming compared to regular QLED TVs, while still delivering vibrant colors through Quantum Dot technology. In contrast, OLED TVs use self-emissive pixels that switch on and off individually, producing perfect blacks and exceptional contrast. The key difference is that Neo QLED excels in brightness and HDR performance, especially in bright rooms, while OLED shines in contrast and cinematic depth in darker environments.

  • Yes, buying a Mini LED TV, such as a Samsung Neo QLED TV, is definitely worth it.

    Mini LED TVs use smaller lights than regular LED TVs, such as QLED TVs. These small backlights allow for more precise light control, resulting in higher peak brightness, deeper black expression and sharper contrast overall. Accordingly, Neo QLED TVs are an excellent choice for people who want a TV with sharp picture quality and rich colour.

    Mini LED TVs also excel at black expression. Using local dimming technology, Mini LED TVs can turn individual backlighting areas on and off, making dark areas darker and bright areas brighter, while achieving deeper black levels. This helps create a sharp, vibrant picture with minimal light spillover, ensuring superior contrast and enhanced HDR performance.

    Additionally, purchasing a Mini LED TV is a fantastic choice for gamers seeking a smooth gaming experience. Samsung Neo QLED TVs' excellent HDR performance makes game worlds look incredibly realistic. On top of that, the displays include game-specific features and add-ons, such as Auto Low Latency Mode (ALLM), Variable Refresh Rate (VRR), AI Auto Game Mode and more, making your gaming sessions more engaging and dynamic.

  • How long Neo QLED TVs last can vary based on factors such as how they are used and the conditions they are exposed to. Regardless, Samsung Neo QLEDs are designed for longevity and offer incredible performance for years of viewing enjoyment. Plus, their high brightness levels, superior HDR expression and high colour accuracy across all brightness ranges ensure striking, true-to-life visuals in any lighting condition.

  • Yes. Neo QLED TVs feature Neo Quantum HDR with HDR10+ tone mapping that adapts to each scene, delivering powerful visuals and immersive gameplay.

* Key feature may different from Key Spec.

* App availability may vary by region and is subject to change at any time without notice.

* Finance now: 0% interest with equal monthly repayments. Minimum purchase $200. Customers must apply and, be approved for a loan subject to Finance Now’s terms and conditions, fees and normal lending criteria apply. No Establishment Fees and No Monthly Service Fees applies. Full Disclosure of all of the terms of your loan (including the total amount payable over the term of the loan) will be provided to you prior to finalizing the loan.

It is important to note that the address entered on your loan application matches the delivery address provided on samsung.com/nz. If there is a discrepancy, Samsung New Zealand may reach out to you with an order cancellation notification, and you may need to place a new order. In addition, any discount codes that were used to facilitate the order will be cancelled.

Please Note: Trade In is not available for purchases made using Finance Now.

Samsung New Zealand reserves the right to amend, suspend, or withdraw the offer and these T&Cs at any time without prior notice.

** Afterpay: Afterpay late fees, eligibility criteria and terms & conditions apply. Purchase up to a maximum cart value of $3000 NZD. Visit www.afterpay.com/en-NZ/terms-of-service for full terms.

*** Q Card: 12/24/36/48/60 Months Interest Free - Available on Long Term Finance (LTF) for online only. Min Spend $200/$600/$800/$1,000/$1,200 respectively. Lending criteria, $50 annual Account Fee, fees, T&Cs apply. $55 Establishment Fee applies to your first LTF transaction, $35 Advance Fee applies to subsequent LTF transactions. Min payments of 3% of the monthly closing balance or $10 (whichever is greater) are required throughout interest free period. Paying only the minimum monthly payments will not fully repay the loan before the end of the interest free period. Standard Interest Rate of 28.95% p.a. applies to outstanding balance at the end of LTF Interest Free Period. Other interest rates and fees may apply, please visit www.qcard.co.nz for further details. Rates and fees subject to change. Columbus Financial Services Limited and Consumer Finance Limited reserve the right to amend, suspend or terminate the offer and these T&Cs at any time without notice.