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FAQ

  • What is Mini LED and Neo QLED TV?

    Mini LED is a type of backlight technology that uses smaller LED lights compared to traditional LEDs — hence the name Mini LED — allowing for fine and precise light control of the screen. Using local dimming technology, Mini LED panels can dynamically adjust the backlight’s brightness and contrast to deliver deeper blacks and striking visual clarity.

    Samsung TVs that use Mini LED backlight technology are referred to as Neo QLED TVs. On top of advanced picture technology, Samsung Neo QLED TVs are designed to look modern and sleek, and come in very large screen sizes. Additionally, they are equipped with Samsung's advanced AI technology and AI processors — such as the Neo QLED 8K, which excels on multiple fronts.

    On top of using Mini LED technology for better brightness, contrast and backlight control, Samsung Neo QLED also incorporates Quantum Dot Technology. This allows for a richer range of colours across all brightness levels, ensuring bright, realistic hues.

    Overall, Mini LED TVs stand out in delivering an immersive and lifelike viewing experience, positioning them as one of the leading options among high-end TVs. Samsung Neo QLED TVs, in particular, are known for being exceptional, demonstrating the superior quality of Mini LED.

  • Samsung Neo QLED builds on QLED by introducing Mini LED backlighting—LEDs that are far smaller and more precise than standard ones. This allows for finer brightness control, deeper blacks, and reduced blooming compared to regular QLED TVs, while still delivering vibrant colors through Quantum Dot technology. In contrast, OLED TVs use self-emissive pixels that switch on and off individually, producing perfect blacks and exceptional contrast. The key difference is that Neo QLED excels in brightness and HDR performance, especially in bright rooms, while OLED shines in contrast and cinematic depth in darker environments.

  • Yes, buying a Mini LED TV, such as a Samsung Neo QLED TV, is definitely worth it.

    Mini LED TVs use smaller lights than regular LED TVs, such as QLED TVs. These small backlights allow for more precise light control, resulting in higher peak brightness, deeper black expression and sharper contrast overall. Accordingly, Neo QLED TVs are an excellent choice for people who want a TV with sharp picture quality and rich colour.

    Mini LED TVs also excel at black expression. Using local dimming technology, Mini LED TVs can turn individual backlighting areas on and off, making dark areas darker and bright areas brighter, while achieving deeper black levels. This helps create a sharp, vibrant picture with minimal light spillover, ensuring superior contrast and enhanced HDR performance.

    Additionally, purchasing a Mini LED TV is a fantastic choice for gamers seeking a smooth gaming experience. Samsung Neo QLED TVs' excellent HDR performance makes game worlds look incredibly realistic. On top of that, the displays include game-specific features and add-ons, such as Auto Low Latency Mode (ALLM), Variable Refresh Rate (VRR), AI Auto Game Mode and more, making your gaming sessions more engaging and dynamic.

  • How long Neo QLED TVs last can vary based on factors such as how they are used and the conditions they are exposed to. Regardless, Samsung Neo QLEDs are designed for longevity and offer incredible performance for years of viewing enjoyment. Plus, their high brightness levels, superior HDR expression and high colour accuracy across all brightness ranges ensure striking, true-to-life visuals in any lighting condition.

  • Yes. Neo QLED TVs feature Neo Quantum HDR with HDR10+ tone mapping that adapts to each scene, delivering powerful visuals and immersive gameplay.

  • Samsung Neo QLED TVs use Mini LED backlight technology, which uses much smaller LEDs than traditional LEDs for fine, precise light control. Combined with local dimming and Quantum Dot colour, Neo QLED delivers deeper blacks, brighter highlights, striking contrast and a richer range of realistic colours across all brightness levels — for an immersive, lifelike high-end picture.

  • Mini LED is a backlight technology that uses smaller LED lights than traditional LEDs, allowing fine, precise control of the screen's light. Using local dimming, Mini LED panels dynamically adjust brightness and contrast for deeper blacks and striking clarity. Samsung TVs that use Mini LED backlighting are called Neo QLED TVs.

  • In New Zealand, Samsung Neo QLED TVs come in a wide range of sizes from 43", 55", 65", 75" and 85" up to a huge 100" on the QN80H, so there's a Neo QLED to suit everything from a bedroom to a large home theatre.

  • Samsung New Zealand's Neo QLED range includes 2026 models like the QN1EH, QN70H and QN80H (up to 100"), along with 2025 carryover models such as the QN1EF and QN3EF, some available bundled with Samsung Q-series soundbars.

  • Yes. Samsung Neo QLED TVs offer gaming features such as Motion Xcelerator, Variable Refresh Rate (VRR), Game Bar and Samsung Gaming Hub. Selected models support refresh rates up to 144Hz for smoother gameplay.

  • Yes. Samsung offers Neo QLED 8K models that deliver 8K resolution (four times the detail of 4K), powered by a dedicated NQ8 AI processor with AI-powered 8K upscaling. Most Neo QLED models in the range are 4K (3840 x 2160).

  • Depending on model, Samsung Neo QLED TVs can include Vision AI Companion, AI Football Mode, AI Sound Controller, Generative Wallpaper and AI-powered upscaling. Vision AI Companion provides contextual answers using AI agents such as Gemini and Perplexity.

  • Yes. Samsung Neo QLED TVs support Dolby Atmos for immersive surround sound, along with Object Tracking Sound (audio that follows the action), Adaptive Sound Pro and Q-Symphony, which syncs the TV speakers with a Samsung soundbar. Note: like other Samsung TVs, they do not support Dolby Vision.

  • Yes. Samsung Neo QLED TVs support HDR10+ (including HDR10+ Adaptive, HDR10+ Gaming and HDR10+ Advanced), plus NQ HDR+ and HLG. HDR10+ adjusts brightness and contrast scene by scene for better detail. As with all Samsung TVs, Dolby Vision is not supported.

  • Yes. Neo QLED TVs have a built-in SmartThings Hub, letting you connect, monitor and control compatible smart-home devices directly from your TV. Through SmartThings you can manage lights, appliances and more, making your Neo QLED a convenient centre for your connected home.

  • Samsung Neo QLED 4K TVs offer Motion Xcelerator up to 144Hz VRR (100Hz native), with the QN80H's Dual Line Gate pushing to 240Hz at 1080p for PC gaming. The flagship Neo QLED 8K models support up to 240Hz at 4K, ensuring smooth, blur-free motion for fast action and gaming.

  • You can buy Samsung Neo QLED TVs directly from the official Samsung New Zealand online store (samsung.com/nz), which offers selected free delivery nationwide, flexible finance at 0% interest for up to 60 months (T&Cs apply), plus Trade-in and Trade-up deals. They're also available at authorised retailers across New Zealand.

* Key feature may different from Key Spec.

* App availability may vary by region and is subject to change at any time without notice.

Samsung New Zealand reserves the right to amend, suspend, or withdraw the offer and these T&Cs at any time without prior notice.

* Flexible interest-free options with simple monthly repayments.

**NOW Rewards Visa: 6 months (min spend $200), 9 months (min spend $200), 12 months (min spend $249), 24 months (min spend $449), interest free is available on NOW Rewards Visa. NOW Rewards Visa terms and conditions, credit criteria, rates and fees (including a one-off $55 establishment fee and a $34 account fee charged 6-monthly) apply. Purchase interest rate of 26.65% p.a. applies to the outstanding balance after interest free term ends. Cash advance interest rate of 29.40% p.a. applies. Rates and fees are subject to change. NOW Dollars can be redeemed at certain Participating Retailers only. NOW Dollars cannot be earned or redeemed on long-term interest free purchases. Offer only available at samsung.com/nz. Click here for more information.

**Q Card: 12/24/36 Months Interest Free - Available on Long Term Finance (LTF) for online only. Min Spend $200/$600/$800 respectively. Lending criteria, $50 annual Account Fee, fees, T&Cs apply. $55 Establishment Fee applies to your first LTF transaction, $35 Advance Fee applies to subsequent LTF transactions. Min payments of 3 % of the monthly closing balance or $10 (whichever is greater) are required throughout interest free period. Paying only the minimum monthly payments will not fully repay the loan before the end of the interest free period. Standard Interest Rate of 28.95 % p.a. applies to outstanding balance at the end of LTF Interest Free Period. Other interest rates and fees may apply, please visit www.qcard.co.nz for further details. Rates and fees subject to change. Columbus Financial Services Limited and Consumer Finance Limited reserve the right to amend, suspend or terminate the offer and these T&Cs at any time without notice.

**Afterpay: Afterpay late fees, eligibility criteria and terms & conditions apply. Purchase up to a maximum cart value of $3000 NZD. Visit www.afterpay.com/en-NZ/terms-of-service for full terms.