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Before calling us, there are some information we need to obtain from you. Please get ready with model code, serial number and date of purchase.
Note : Call conversation is recorded for quality, monitoring and/or training purposes for our continuous quality improvement.
For Mobile Devices (24/7):
For Television, Audio & Digital Appliances (8:00 AM to 8:00 PM):
1-800-10-7267864 [ PLDT Toll Free ]
1-800-8-7267864 [ Globe Toll Free ]
(02) 8-422-2111 [ Standard Landline ]
* For Toll Free numbers, just directly dial 1-800 followed by the network number.
** Standard Landline numbers have been updated to comply with the NTC ruling effective October 6, 2019.