Contact us

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Online Shop Support

Via Live Chat

Product and Purchase Inquiries:

8:00AM – 8:00PM
Start a Chat

Via Email

Send us an email for your online shop concerns
Email Online Shop Support

Via Phone

#GALAXY (just dial #425299) [ Free access for all Networks ]

Note : Call conversation is recorded for quality, monitoring and/or training purposes for our continuous quality improvement.

Customer Contact Center

Via Phone

For Mobile Devices:

#GALAXY (just dial #425299) [Toll Free, all Networks]

(02) 8-422-2177 [Standard Landline]

Available 24/7


For Television, Audio & Digital Appliances:

1-800-10-726-7864 [Toll Free, PLDT Subscribers]

1-800-8-726-7864 [Toll Free, Globe Subscribers]

(02) 8-422-2111 [Standard Landline]

Monday to Friday - 8:00 AM to 8:00 PM

Note : Call conversation is recorded for quality, monitoring and/or training purposes for our continuous quality improvement.

Technical Support

Via Live Chat

For Mobile Devices:

Daily (24 / 7)


For Television, Audio & Digital Appliances:

Daily 8:00AM – 8:00PM
Start a Chat