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Technical Support

Live Chat

Live Chat is available Mon-Sun
8:00AM – 8:00PM
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Email Support

Send an email, and get a next response.
Message us

Phone Support

Before calling us, there are some information we need to obtain from you. Please get ready with model code, serial number and date of purchase.

Note : Call conversation is recorded for quality, monitoring and/or training purposes for our continuous quality improvement.

For Mobile Devices (24/7):

#GALAXY (just dial #425299) [ Free access for all Networks ]

(02) 8-422-2177 [ Standard Landline ]

For Television, Audio & Digital Appliances (8:00 AM to 8:00 PM):

1-800-10-7267864 [ PLDT Toll Free ]

1-800-8-7267864 [ Globe Toll Free ]

(02) 8-422-2111 [ Standard Landline ]

* For Toll Free numbers, just directly dial 1-800 followed by the network number.
** Standard Landline numbers have been updated to comply with the NTC ruling effective October 6, 2019.

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