Expired

Galaxy S21 Series 5G:
FREE Galaxy Buds Pro

Upgrade to Galaxy S21 Series 5G and get a free Galaxy Buds Pro

Valid from Apr 12. 2021 ~ Apr 30. 2021

Promo Mechanics

1. The Samsung Galaxy S21/S21+/S21 Ultra 5G are available for purchase with Smart Signature, Signature 5G and Infinity Plans.
2. Customer purchases a Samsung Galaxy S21 Ultra, S21+ or S21 from any participating channel by applying for a renewal Smart Postpaid Plan (Signature or Infinity) within the indicated promo period.
3. Customers gets the following as part of the launch bundle offer. Freebie colors may vary. Date of postpaid application must fall on the specified dates below and subsequently gets approved:
Promo Duration Participating Channel Qualified Subscribers Freebies
April 12-30, 2021 Smart Stores, Satellite Branches and Post Field Sales NEW and RECONTRACTING Galaxy Buds Pro worth ₱9,990
Smart Telesales
Smart Online Store
Smart infinity Relationship Managers
4. Only approved and successful subscriber postpaid plan applications are eligible to redeem the freebie. Basis of purchase date is the date of postpaid plan application.
5. Standard Smart Postpaid Terms and Conditions apply to all applications.
6. Change of Ownership is not allowed within one's contract period.
7. Approval of all applications is subject to credit parameters and guidelines.
8. Customers will be able to claim their handset: Galaxy S21/S21+/S21 Ultra 5G depending on where they availed it: through the Smart Store if ordered via Smart Stores, Satellite Branches and Post Field Sales or direct delivery for orders made through Telesales and Smart Online Store.
9. Upon claiming, customer needs to present the following:
• Official receipt of the down payment
• Valid ID matching the official receipt
10. This offer is not convertible to cash.
11. Customers will be able to redeem their freebies by registering in the Samsung redemption website:
Promo Duration Freebies Covered Redemption Links
April 12-30, 2021 Galaxy Buds Pro worth ₱9,990 Smart Signature
Infinity/Enterprise
12. Customers must follow the step by step procedure in the Samsung redemption website to claim the freebie items.
13. Customers can redeem their freebie until June 30, 2021
14. Customer must upload the following:
15. Smart Signature customers:
a. Screenshot of the device IMEI
b. Valid ID (matches name on the Official Receipt)
c. Official Pre-order acknowledgement received by Customer (SMS Screenshot or E-mail Screenshot, matches name on the Valid ID)
16. Smart Infinity/Enterprise customers:
a. Screenshot of the device IMEI
b. Valid ID (matches name on the Official Receipt)
17. The freebie items shall be delivered to the customer’s registered address.
18. The customer shall not be able to redeem their free item at the Smart store where the phone or handset was purchased.
19. Delivery lead time upon successful validation of redemption documents (validation lead time of 7-14 working days):
a. Metro Manila: 7 working days
b. Luzon: 10 working days
c. Visayas / Mindanao: 12 working days
*Delivery of freebie lead times indicated above assumes that delivery location is NOT under Enhanced Community Quarantine or Modified Enhanced Community Quarantine (ECQ/MECQ). Otherwise, delays in delivery is expected.
**Lead times indicated above may be subject to change until further notice
20. Only S21 Ultra 5G / S21+ / S21 5G units purchased within the promo period are valid for this promotion.
21. Colors are limited. Customers cannot choose the color of the freebies.
22. This offer is not convertible to cash
23. This offer cannot be availed with other promotions, unless otherwise stated.
24. Samsung reserves the right to refuse delivery to locations that it deems unsafe / unreachable. In this case, another delivery address shall be provided by the customer.
25. Servicing and after sales of freebies should be care of Samsung (One (1) year warranty at any Samsung Service Center).
26. For any concerns related to the freebies, they may reach out to the Samsung hotline:
a. #GALAXY (#425299) Toll free, all networks.
b. Landline: 02 8-422-2177
27. All complaints and queries regarding their Smart Postpaid Plan or handsets may be attended to by Smart’s toll-free 24/7 Hotline that may be reached by dialing *888 from any Smart Postpaid or Prepaid line.

Terms and Conditions

1. Offers will not apply to returned defective products where the customer opted for a refund instead of a replacement. Any free item received shall be returned/surrendered to Samsung in good condition if products purchased are returned and a refund was given by Samsung.
2. The free item/s shall be delivered to the customer’s preferred delivery address as indicated in the RMS. Samsung reserves the right to refuse delivery to locations that it deems unsafe or unreachable. In this case, another delivery address shall be asked of the customer to provide.
3. Samsung shall not be liable for failure of the customer to redeem free item/s due to factors beyond Samsung’s control.
4. Samsung will not be liable for and will not replace any lost, damaged or stolen gifts.
5. Samsung reserves the right to reject any redemption when (i) redemption documents are incomplete or not in accordance with the form prescribed by Samsung and, in any or both instances, customer is not able to complete or comply with the prescribed format within the redemption period, (ii) any and/or all of the redemption documents is/are falsified, tampered or fraudulent in any way, and (iii) if Samsung has proven that the redemption is not in accordance with these terms and conditions.
6. For authorized representatives who will receive the free item/s, kindly present an authorization letter from the customer with a copy of his / her valid ID and a copy of the authorized representative’s valid ID. Alternatively, the authorized representative may simply present the delivery code sent to the customer via email.

Per DTI Fair Trade Permit No. FTEB-117031 Series of 2021.
Terms and Conditions apply.