Right Care, Right Now
Right Care, Right Now

Get the right care, right now from Samsung Customer Service.

Samsung Customer Service values convenience and quality in providing you with services and innovations you deserve. Featuring leading customer care solutions, trust us in keeping your Samsung products and devices with the right care right now.

Get the right care, right now from Samsung Customer Service.

Mobile Devices

#GALAXY [dial #425299]
Toll free to all networks

Available 24 hours a day 7 days a week

TV, Audio & Digital Appliances

1-800-10-726-7864 [PLDT Toll Free]
1-800-8-726-7864 [Globe Toll Free]

Available everyday from 8:00 AM to 8:00 PM

Mobile Devices Landline

02-8422-2177

TV, Audio & Digital Appliances Landline

02-8422-2111

Get live solutions wherever you are

Skip the hassle of going out of your way. Samsung introduces innovations to guide and provide you with services without having to leave your doorstep.

Remote Service
Remote Service

Remote Service

Let a Samsung expert remotely access and control your device to assist you.

Learn more Download Now
Visual Support
Visual Support

Visual Support

Get hands-on advice from a Samsung Expert with the help of a live camera.

Learn more Call us now
Live Chat
Live Chat

Live Chat

Get in touch with us via Live Chat.

Chat now
Self Help
Self Help

Self-help

Check out quick-fix solutions and FAQs to help on your Samsung products.

Search now

Visit a Samsung Authorized Service Center

Simply walk in on any authorized service centers to get direct help on your product concerns. Samsung experts are located nationwide to assist you with the right care.

Service Center Location
Service Center Location

Service Center Location

Find the nearest Samsung Authorized Service Center.

FIND NOW
Book an Appointment
Book an Appointment

Book an appointment

Schedule your repair ahead before visiting the service center.

BOOK NOW
Track your Repair
Track your Repair

Track your repair

Get real time updates on your service request.

TRACK NOW