What do you mean by accidental damage?

Accidental damage is considered to be any unforeseen and unintentional physical damage that occurs due to handling errors, liquid intrusion, or external events at a defined place and time, which stops the product working normally, meaning its usability or safety is affected. If your accidental damage claim is accepted, we will choose to either authorize a repair, arrange a replacement (at our discretion) or pay for the cost of a replacement.

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