Galaxy Note 8: When taking pictures light is reflected at other position.Is device faulty?
The phenomenon seen on your camera is not faulty but normal symptom called ‘Camera Ghost’ phenomenon.
It is a phenomenon that the light is reflected in the window glass and the light that does not actually exist is taken together in the shape of a light source. Especially, when you take shoot of objects around bright lights, you can easily find it.
Ghost symptom is a phenomenon that appears in most smartphone cameras.
To reduce light reflections, we recommend to keep away from strong light sources or avoid them.
Thank you for your feedback!
Need help? Contact Us for Support.
Before calling us, there are some information we need to obtain from you. Please get ready with model code, serial number and date of purchase.
Note : Call conversation is recorder for quality, monitoring and/or training purposes for our continuous quality improvement.
#GALAXY (just dial #425299)
[Free access for all Networks ]
(02) 8-422-2177 [Standard Landline]
1-800-10-726-7864 [PLDT Toll Free]
1-800-8-726-7864 [Globe Toll Free]
(02) 8-422-2111 [Standard Landline]
* For Toll Free numbers, just directly dial 1-800 followed by the network number.
**Standard Landline numbers have been updated to comply with the NTC ruling effective October 6, 2019