How to install SIM or USIM card in Samsung Mobile Device?

Last Update Date : Nov 12. 2018
SIm card KV

The Galaxy mobile device offers dual SIM support, so you're able to have two different numbers and LTE data plans on the same device.

To install SIM or USIM into Samsung Mobile Device such as Galaxy  Note9, S9/S9+, Note8, A8/A8+, S8/S8+ follow these steps:

1 Insert the ejection pin into the hole to loosen the tray.

Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may be damaged.

2 Pull out the tray gently from the tray slot
3 For Single SIM models, place the SIM or USIM card on tray 1 with the gold-colored contacts facing downwards. For Dual SIM models, with the gold-colored contacts facing downwards, place the primary SIM or USIM card on the tray 1 and the secondary SIM or USIM card on the tray 2

Note: SIM card tray 2 also serves as the memory card tray. However, do not insert a nano-SIM card and a micro SD card in tray 2 at the same time. Doing so can cause damage the SIM card or the device.

Install SIM card
4 Gently press the SIM or USIM card into the tray to secure it

              If the card is not fixed firmly into the tray, the SIM card may leave or fall out of the tray.

5 Insert the tray back into the tray slot


• Use only a nano-SIM card. 

• Always make sure the tray is dry.

• If you insert the tray into your device while the tray is wet, your device may be damaged. Fully insert the tray into
the tray slot to prevent liquid from entering your device

• Dual SIM models: In some areas, data transfer speeds may be slower if two SIM cards are inserted in the device than when one SIM card is inserted


Samsung is not responsible for any damages or inconveniences caused by lost or stolen cards. Use caution not to lose or let others use the SIM or USIM card. Some LTE services may not be available depending on the service provider. For more information about service availability, contact your service provider.

Thank you for your feedback!

Need help? Contact Us for Support.


Monday-Sunday (Including Public Holidays)
8:00 AM - 8:00 PM


We'll respond within 24 hours of your request.

Email to CEO

Contact the dedicated CEO's Office.

Call Support 24/7

Mobile Phones & Tablets Hotline:

#GALAXY (just dial #425299)
[PLDT, Smart & Sun Toll Free]

1-800-8-726-7777 [Globe Toll Free]

(02) 422-2177 [Standard Landline]

Television, Audio & Digital Appliances Hotline:

1-800-10-726-7864 [PLDT Toll Free]

1-800-8-726-7864 [Globe Toll Free]

(02) 422-2111 [Standard Landline]

* For Toll Free numbers, just directly dial 1-800 followed by the network number.

Face to Face Support

Samsung Service Centers

Find out more about how you can get face to face help.

* For any printer related enquiries please visit HP website .

Contact Us