How to reset Galaxy S8/S8+?
Last Update date : Nov 11. 2020
: If your device is frozen and unresponsive, you may need to close apps or turn off the device andturn it on again. If your device is frozen and unresponsive, press and hold the Power key and the Volume down key simultaneously for more than 7 seconds to restart it.
If after restarting the device you still find your device freezes sometimes or is sometimes unresponsive,there are some actions you can try to help correct this symptom:
1
Use the Galaxy S8/S8+ Device maintenance menu to help optimize the device and check for “Malware” . (SMART Manager may not be available depending on the region or service provider)
2
Create memory space
3
Create memory space
4
Check your device in “Safe mode”
5
Perform a Factory data reset of the device. Before performing the factory data reset, remember to make backup copies of all important data stored in the device.
We would love to know your feedback to help us improve. Please click the submit button to tell us what you think.
Thank you for your feedback!
Please answer all questions.
Sign Language Support
Book an appointment to connect with our Samsung Sign Language Customer Support for help and advice on our products.
Samsung Members
![Samsung Members app icon]()
![Samsung Members app icon]()
Connect with Samsung experts and fellow fans for tips on how to get the most out of your Galaxy device. You can also get access to exclusive support features and other exciting perks.
Right Care, Right Now
![Right Care Right Now]()
![Right Care Right Now]()
Let us take care of your Samsung products—anywhere, anytime, always!