What to do if your Samsung phone keeps restarting
If your Samsung phone keeps restarting, it is usually caused by Auto restart settings, unstable apps, or recent updates.
You can stop this by checking settings, removing problematic apps, and testing your device.
Cause 1: Auto restart is enabled
Phone restarts at scheduled times without notice
Restart occurs even when battery is charged
Restarts may repeat or happen at specific times
How to turn off Auto restart
Step 1. Select Settings, then select Device care.
Step 2. Select Auto optimisation.
Step 3. Tap Auto restart.
Step 4. Turn off Restart when needed and Restart on schedule.
Note: Auto restart works only when the screen is off, device is idle, battery is above 30%, and SIM lock is disabled.
Cause 2: Unstable third-party apps or recent software updates
Phone restarts randomly during normal use
Restart pattern is irregular
Issue started after installing or updating apps
How to remove problematic apps
Step 1. Select Settings, then select Apps.
Step 2. Find and select the suspected app.
Step 3. Tap Uninstall, then confirm.
Tips:
- Focus on recently installed apps, especially from unknown sources.
- Remove apps one by one and test after each removal.
Run a diagnostic test using Samsung Members app
- Open the Samsung Members app.
- Tap Diagnostics or Support.
- Run Phone diagnostics.
Notes:
- Diagnostics help identify system or hardware issues.
- Some restarts after updates are normal and improve performance.
- Device menus may vary depending on model and software version.
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