Samsung Care+ On Demand Aircon Cleaning Service

P-SAC-GMXXS011

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Samsung Care+ On Demand Aircon Cleaning Service

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Samsung Rewards points are for members only. Not a member? Create a Samsung Account before you check out to earn points on this order. Samsung Rewards points are for members only. Not a member? Create a Samsung Account before you check out to earn points on this order.

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Features

Keep your Air Conditioner fresh and performing at its best with Samsung-approved professional cleaning and maintenance.

Services included

Each Aircon Cleaning Service purchase includes cleaning and maintenance for one Samsung indoor air conditioning unit.

Cleaning and maintenance for each unit includes:

1. Health check
2. Gas leakage check
3. Filter cleaning
4. Blower cleaning
5. Water tray cleaning
6. Drainage pipe cleaning
7. Evaporator coil cleaning

How to arrange for the service

Buy a Cleaning Service

Step 1:
Buy a Cleaning Service

- Purchase one cleaning service for each indoor air conditioner unit that requires cleaning from Samsung Online Store

Contact us

Step 2:
Contact us

- After purchase, our support team will contact you within 3 working days.
- You may also reach us via Live Chat.

Schedule an appointment

Step 3:
Schedule an appointment

- Verify your order number and schedule an appointment directly with the support agent.

Terms and Conditions

1. Each Samsung Care+ On Demand Aircon Cleaning Service (each, a “Service”) must be utilised within 30 calendar days from the date of purchase. Each Service must be completed within this period, failing which the Service will expire.

2. All purchases are final and are non-refundable and non-exchangeable, except where required by applicable law or where Samsung or its appointed service partner (“Service Partner”) is unable to provide the Service.

3. Each Service purchased entitles the customer to one (1) Samsung Air Conditioner cleaning service for one (1) Samsung indoor air-conditioning unit (each, a “Samsung A/C Unit”). For example, four (4) Services must be purchased for the cleaning of four (4) Samsung A/C Units.

4. Each purchase order is limited to one (1) visit by a Service Partner regardless of the number of Services purchased in that order. For example, if a customer has four (4) Samsung A/C Units and thus purchases of four (4) Services in a single order, then all four (4) Samsung A/C Units must be serviced during the same visit and at the same service address.

5. Each Service includes:

● Health check;
● Gas leakage check;
● Filter cleaning;
● Blower cleaning;
● Water tray cleaning;
● Drainage pipe cleaning; and
● Evaporator coil cleaning.

Chemical cleaning, repairs, replacement parts, gas top-ups and other rectification works are not included.

6. A Service Partner may decline to commence or complete the cleaning where a Samsung A/C Unit has an existing technical issue or where servicing may be unsafe or may damage such Samsung A/C Unit.

7. If a Service Partner cannot complete the Service due to an existing technical issue, unsafe conditions or lack of access to the Samsung A/C Unit(s) attributable to the premises or customer, the visit will be treated as fully utilised.