Change in Hotline Operating Hours
Starting May 1, 2024, our support hotline will operate daily, from 8am-8pm. Live chat support will remain available 24/7.
Contact Us
Call Us
For Mobile Device and Samsung Apps Enquiries
1800-4252997 (1800 GALAXY S)
Overseas: +65 6228 3738
From other Product Enquiries
1800-7267864 (1800 SAMSUNG)
Overseas: +65 6228 3737
24 hours / 7 days a week
1800-4252997 (1800 GALAXY S)
Overseas: +65 6228 3738
From other Product Enquiries
1800-7267864 (1800 SAMSUNG)
Overseas: +65 6228 3737
24 hours / 7 days a week
Face-to-Face Support
Service centre locations:
1) Causeway Point
2) Plaza Singapura
3) Vivocity
4) Westgate
5) Bedok Mall
Monday to Saturday - 11am to 7pm
Sunday/Public Holiday - 11am to 5pm
1) Causeway Point
2) Plaza Singapura
3) Vivocity
4) Westgate
5) Bedok Mall
Monday to Saturday - 11am to 7pm
Sunday/Public Holiday - 11am to 5pm
Online Support
Warranty Info
For peace of mind we offer a manufacturers warranty on all our products.
Sign Language Support
Book an appointment to connect with a Samsung Sign Language Specialist for support and advice on our products.
Voice of Customer
Have our services met your expectation? If not, please tell us what you think. Your message will be promptly handled under the direct supervision of our executive management team.