What is Digital Key

Depending on the car brand, the devices that allow the use of the Digital Key may vary.

When using a BMW car

• Digital Key can be used on mobile devices with the latest Android 13 OS or higher software installed: Galaxy S20 series (excluding S20 FE), Note20 series, S21 Series (including S21 FE), S22 Series, S23 Series, Z Flip5G, Z Flip3, Z Flip4, Z Fold2, Z Fold3, Z Fold4 and above.
• To use the new features (Share Key, UWB type) of Digital Key, please check if your device supports UWB technology (Settings > Connections > Ultra-wideband > Toggle on) and an update to the latest Android 13 OS or higher S/W and to the latest Digital Key application is required. 

According to Samsung security policy, a Digital Key can only be used on one smartphone. Transfer of information or duplication between devices is not possible. Please continue reading to find out more information.

Ensure that you have the car manufacturer’s mobile application installed on your smartphone. Once installed, please follow these steps:

One of the features of Digital Key is to allow you to add your real car key onto Samsung Wallet for added convenience. It allows you to lock/ unlock your car door, start the car and share your digital car key with a friend.

After completing the registration for your car key with Digital Key, you can use the NFC / UWB feature on your smartphone to unlock or set the lock on the handle of the car door to open it.

When your car recognises your smartphone, depending on the car, the screen of your car may let you know if you can start the engine.

If you want to stop using your car key on Digital Key, follow these steps:

A car key on Digital Key can only be shared by the car owner via Share Key function. Depending on the manufacturer of your car, share your key by following these steps:

This can only be executed when the recipient has received a sharing invitation text message from the car owner. To accept the car key on Digital Key, follow these steps:

1.      Authentication code

Follow the instructions on the car’s navigation screen, and enter the authentication code received from the owner of the car.

2.      Physical car key

The Share Key recipient should have the physical car key and follow the instructions on the car’s navigation screen.

3.      Activated Digital Key

The Share Key recipient should have the activated Digital Key and follow the instructions on the car’s navigation screen.

This action can only be executed by the car owner. Follow these steps:

If you want to prevent others from using your Digital Key, follow these steps: 

I am unable to complete the registration of my car key on Digital Key.

Registering a Digital Key requires a network connection.

When registering a Digital Key, it may take 1-3 minutes depending on the status of the network you are using. If you try to register a Digital Key in an area where the network is not running smoothly, the network connection may be unstable, or you may have lost the connection.

Can I register multiple Digital Keys for one car?

Digital Key only allow one primary user to register the key for one car. Other users can use the Digital Key for the car through Digital Key’s sharing feature.

Is a network connection needed to use a Digital Key?

If you have already registered a Digital Key, you can use it even if you do not have a network connection,

I lost my smartphone. How can I suspend the use of my Digital Key?

You can suspend use of your Digital Key by going to the Internet and searching “Find My Mobile” to remotely lock your smartphone. If you delete the data on your smartphone, any registered car key on Digital Key will be deleted as well.

What can I do if I put my device on my car’s wireless charging pad, but the car is not starting?

Check the status of your car key on Digital Key. If the Digital Key is not registered on the car company's server, the car will not start. If you are using a shared key, the car may not start depending on the permissions granted.