How to unlock Samsung Mobile Device?
You can use the following methods to unlock your Samsung mobile device:
Unlock via Samsung Find My Mobile
Please note: To use this method, you will need to activate Remote Controls function in your mobile device and login to your Samsung Account is required.
Remote Controls function can be accessed via Settings > Lock screen and security > Find My Mobile
Please note: All of the screen lock information (Pattern, PIN, Password, and Biometrics) on your phone will be deleted.
Unlock at Samsung Service Centre
If the remote control function is not enabled previously and you are unable to use the Find My Mobile function to unlock your mobile device, please bring the device together with your proof of purchase or original box package to our Samsung Service Centre for further assistance.
Please note: SGD $30 (exclude GST) evaluation fee is applicable
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