What to do when you encounter error on Samsung TV Smarthub?
Last Update date : Oct 12. 2020
When you are having issue on Smart Hub or when it is not working properly, follow these steps:
Reset Smart Hub
1
From the Home screen, navigate to Settings
![Select Settings]()
2
Tap on Support
![Self Diag]()
3
Select Self Diagnosis
![Select self diagnosis]()
4
Tap on Reset Smart Hub
![Reset Smart Hub]()
5
Enter your Pin
![Reset Pin]()
Firmware upgrade
1
From the home screen, navigate to Settings
![Select Settings]()
2
Tap on Support
![Support]()
3
Select Software Update
![software update]()
4
Select Update now
![Update now]()
5
Please wait while TV checks for available update
![check for update]()
6
To finish, select OK
![Select ok]()
Thank you for your feedback!
Please answer all questions.
Sign Language Support
Book an appointment to connect with a Samsung Sign Language Specialist for support and advice on our products.
Samsung Members
![]()
![]()
Connect with Samsung experts, super-fans, and other Community members for tips on features and how to get the most out of your Samsung product.
Repair Services
![]()
![]()
Arrange an appointment to experience a shorter waiting time.
RC01_Static Content