Samsung Service Centre

  • Mobile Devices
    Provide services for all Samsung Products

    Address:
    Samsung Customer Service Centre @ Plaza Singapura
    68 Orchard Road #B2-23, Singapore 238839

    Samsung Customer Service Centre @ Westgate
    3 Gateway Drive #02-01, Singapore 608532

    For Mobile Device and Accessory services only

    Address:
    Samsung Customer Service Centre @ Causeway Point
    1 Woodlands Square #01-01/02, Singapore 738099

    Samsung Customer Service Centre @ VivoCity
    1 Harbourfront Walk #02-28/29
    Singapore 098585

    Monday – Saturday: 11am to 7pm
    Sunday and public holiday: 11am to 5pm

    Please note:
    Provide your proof of purchase or warranty card for warranty verification. For power-related issues, please bring your charger, USB cable and battery for diagnostic purpose.

Samsung Drop-off and Collection Point

  • Mobile Devices
    For customers to drop-off their mobile devices at the nearest available store and our service staff will send the devices to the Service Center for repairing.

    Customers can also collect their repaired devices at the store. The stores provide Drop-off service for Consumer Electronic Products.

    During this period, Samsung Drop-off and Collection Point will not be available.

    Address:
    Samsung Experience Store @ Jurong Point
    63 Jurong West Central 3, #B1-09/10/11 Singapore 648331

    Please note:
    Provide your proof of purchase or warranty card for warranty verification. For power related issues, please bring your charger, USB cable and battery for diagnostic purpose.

Samsung Care+ and Samsung Concierge Service

  • Mobile Devices
    Provide services such as yearly device upgrade, discounted out-of-warranty repairs and data switching assistance for Samsung Concierge members

    Address:
    Samsung Customer Service Centre @ Plaza Singapura
    68 Orchard Road #B2-23, Singapore 238839

    Samsung Customer Service Centre @ Westgate
    3 Gateway Drive #02-01, Singapore 608532

    Monday – Saturday: 11am to 7pm
    Sunday and public holiday: 11am to 5pm

    Please note:
    Please provide your proof of purchase or Concierge card for verification.

Samsung Brand Memory Service Centre

  • Memory & Storage
    Provide services for Memory & Storage products

    Address:
    RMA Centre
    #03-41B-D, High Street Centre
    1 North Bridge Road, (S)179094.
    Tel: +65 6551 2999
    Email: Warranty.SG@eascs.com.sg

    Operating Hours:
    10:00am to 7:00pm (Monday ~ Friday)
    Closed During Lunch Hour: 2:00pm to 3:00pm
    Closed on Saturday, Sunday & Public Holidays

    Only applicable for Portable SSD, SSD and Memory Cards.

    Please note:
    Please call in before visiting. Upon visiting, kindly provide your proof of purchase & packaging for warranty verification.

Samsung Air-Conditioner Spare Part Centre

  • Air-Conditioner
    For customers and dealers to purchase Air-Conditioner spare parts.

    Address:
    Elite Air-conditioning & Engineering Pte Ltd
    45 Kaki Bukit Industrial Terrace, Singapore 416125
    Tel: (65) 6747 7993
    Email: service@eliteair.com.sg

    Operating Hours:
    9:00am to 6:00pm (Monday ~ Friday)
    9:00am to 12:00pm (Saturday)
    Closed on Sunday and Public Holidays

Samsung Consumer Electronics Accessory Sales

  • Consumer Electronics
    For customers to purchase Consumer Electronics Accessories

    Consumer Electronics Accessory Sales is currently only available via our hotline, please contact us directly at 1800-7267864 for delivery arrangement.

    Operating Hours for Phone Support:
    Tel: 1800-7267864 (1800 SAMSUNG)
    Overseas: +65 69161261
    Monday to Sunday (Including Public Holidays)
    8am to 8pm

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