Book a service centre appointment
Book an appointment before heading down to our Service Centres for a shorter waiting time.
BOOK NOW
Service Centre - Mobile Devices
-
- Plaza Singapura and Westgate
- Address:
Samsung Customer Service Centre @ Plaza Singapura
68 Orchard Road #B2-23, Singapore 238839
Samsung Customer Service Centre @ Westgate
3 Gateway Drive #02-01, Singapore 608532
Operating Hours
Monday - Saturday: 11:00am to 7:00pm
Sunday and public holiday: 11:00am to 5:00pm
Please note:
Provide your proof of purchase or warranty card for warranty verification. Back up your device data before coming down. For power-related issues, please bring your charger, USB cable and battery for diagnostic purpose.
Service Centre - Mobile Devices
-
- Causeway Point, VivoCity and Bedok Mall
- Address:
Samsung Customer Service Centre @ Causeway Point
1 Woodlands Square #01-01/02, Singapore 738099
Samsung Customer Service Centre @ VivoCity
1 Harbourfront Walk #02-28/29, Singapore 098585
Samsung Customer Service Centre @ Bedok Mall
311 New Upper Changi Road #B1-07, Singapore 467360
Operating Hours
Monday - Saturday: 11:00am to 7:00pm
Sunday and public holiday: 11:00am to 5:00pm
Please note:
Provide your proof of purchase or warranty card for warranty verification. Back up your device data before coming down. For power-related issues, please bring your charger, USB cable and battery for diagnostic purpose.
Samsung Air-Conditioner Spare Part Centre
-
- Air-Conditioner
- For customers and dealers to purchase Air-Conditioner spare parts.
Address:
Infinity Air Services
12 Little Road #07-02 Lian Cheong Industrial Building, Singapore 536986
Tel: (65) 6285 6756
Email: cs@infinityair.com.sg
Operating Hours:
Monday - Friday: 9:45am to 11:45am and 1:15pm to 5:00pm
Saturday: 9:45am to 12:45pm
Closed on Sunday and Public Holidays
Please Note:
Call to check on stock availability before visiting.
Samsung Consumer Electronics Accessory Sales
-
- Consumer Electronics
- For customers to purchase Consumer Electronics Accessories
Consumer Electronics Accessory Sales is currently only available via our hotline, please contact us directly at 1800-7267864 for delivery arrangement.
Operating Hours for Phone Support:
Tel: 1800-7267864 (1800 SAMSUNG)
Overseas: +65 69161261
Monday to Sunday (Including Public Holidays)
8am to 8pm
Samsung Brand Memory Service Centre
-
- Memory & Storage
- Provide services for Memory & Storage products
Address:
RMA Centre
#03-41B-D, High Street Centre
1 North Bridge Road, (S)179094.
Tel: +65 6551 2999
Email: Warranty.SG@eascs.com.sg
Operating Hours:
Monday - Friday: 10:00am to 7:00pm
Closed During Lunch Hour: 2:00pm to 3:00pm
Closed on Saturday, Sunday & Public Holidays
Only applicable for Portable SSD, SSD and Memory Cards.
Please note:
Please call in before visiting. Upon visiting, kindly provide your proof of purchase & packaging for warranty verification.
Sign Language Support
Book an appointment to connect with a Samsung Sign Language Specialist for support and advice on our products.
Samsung Members
![]()
![]()
Connect with Samsung experts, super-fans, and other Community members for tips on features and how to get the most out of your Samsung product.
Repair Services
![]()
![]()
Arrange an appointment to experience a shorter waiting time.
Apps & Services Customer Support
Samsung Health Monitor : 1800-4252997;
1800-7267864
Samsung Pay : 1800-4252997
SmartThings : 1800-4252997
1800-7267864
Samsung Pay : 1800-4252997
SmartThings : 1800-4252997
RC01_Static Content