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Frequently Asked Questions

  • What is a Quantum dot on TV?

    Quantum dots are ultra-fine nanomaterials — tens of thousands of times smaller than a human hair — renowned for their ability to reproduce vivid, precise colours depending on the light wavelength. The way quantum dots are integrated into display panels has become a key indicator for evaluating technological advancement in the premium TV segment.
  • Samsung’s quantum dot technology has also been recognised by global testing organisation Société Générale de Surveillance (SGS) for its excellence in cadmium-free design — an environmentally conscious approach that eliminates the use of cadmium, a toxic heavy metal known to pose risks to human health and the environment.
  • A QLED TV is a high-end TV that lights up nanoscale-sized particles called Quantum Dots to reproduce the images on screen, which results in enhanced brightness and colour accuracy. In fact, "QLED" stands for "Quantum Dot Light Emitting Diode" in reference to this technology.

    When a QLED TV's backlight is turned on, each tiny Quantum Dot radiates light in a specific colour. With precise control over these nanoscale-sized light particles, QLED TVs can produce a wide range of colours no matter how bright the screen.

    It's worth getting a QLED TV if you want to immerse yourself fully into your content, such as your favourite sports match or video game. With high visual fidelity and enhanced colour and brightness, QLED screens create a vivid viewing experience that really draws you into the action. If that's what you want, then a QLED TV is well worth it.
  • While a QLED TV is considered a higher-end model than a Crystal UHD TV, it isn't necessarily better for you depending on your needs and budget.

    Both QLED and Crystal UHD TVs are designed to produce a rich range of colours with HDR support, resulting in an amazingly bright and vibrant screen. However, QLED TVs have special nanoscale-sized particles called Quantum Dots, each of which can radiate light in a specific colour. With these tiny coloured lights, QLED TVs are able to produce superior colour accuracy and enhanced brightness. Because of this advanced technology, QLED TVs tend to be more expensive than Crystal UHD TVs.

    So while QLED TVs offer better colour accuracy and brightness, Crystal UHD TVs are still bright and colourful enough for general viewing purposes. However, if QLED TVs are within your budget, then you should definitely consider upgrading to one, especially if you want to immerse yourself into an on-screen experience like a sports match or video game.
  • You should choose your QLED TV based on specifications like size, 4K resolution, HDR support and price. That being said, Samsung sets the industry standard for QLED TVs, so a Samsung QLED TV is generally a safe choice.

    Screen size is one of the most important factor for choosing a QLED TV. Samsung offers QLED TVs in a wide range of sizes, from 32 inches to 85 inches. While a bigger screen size is better for immersion, you should also consider what can fit into your space. If you need help finding the right TV size, please consult our TV size buying guide.

    Resolution is another important factor for choosing a QLED TV. For a sharp and detailed picture, go for a TV with a 4K resolution, which is offered on all Samsung QLED models.

    HDR support is yet another important factor for choosing a TV. This is because QLED technology can produce incredibly high peak brightness, while HDR (High Dynamic Range) helps determine the maximum brightness the screen can achieve. Fortunately, all Samsung QLED TVs have HDR support, so you don’t need to worry about this feature when choosing a Samsung model.

    Lastly, consider the price. Although QLED TVs are seen as a high-end technology, their cost really depends on the exact model and specifications. However, Samsung QLED TVs come in a wide price range, so you have a lot of options when it comes to budget.
  • The best TV for you to buy depends on personal factors like budget, room and purpose. While high-end TVs like QLED, OLED and Neo QLED models provide an amazing experience, the best TV for you varies according to your specific needs.

    If you need help, just use our Help Me Choose My TV guide — designed to lead you to your ideal TV in a few clicks. Pick out the room, screen size and other options, and we’ll show you the model that matches your choices within a few minutes.
  • QLED and Neo QLED both use Quantum Dot technology for rich, accurate colour. The difference is the backlight. Neo QLED uses Quantum Mini LED, packing far smaller LEDs into the same space for precise local dimming. That delivers higher peak brightness, deeper blacks and less blooming around bright objects, particularly with HDR content.
  • QLED sits below Neo QLED in the line-up and delivers bright, vibrant Quantum Dot colour at a more accessible entry point. Neo QLED builds on that with Quantum Matrix Technology for ultra-fine light control, higher Quantum HDR levels and more advanced picture processing. If your room is bright or you watch a lot of HDR content, Neo QLED is the stronger performer.
  • The key differences sit in four areas. Backlight control: Neo QLED uses Quantum Matrix Technology with Quantum Mini LED, while QLED uses a conventional LED backlight. HDR: Neo QLED reaches higher Quantum HDR levels. Processing: Neo QLED uses a more advanced AI processor for upscaling and contrast. Sound: Neo QLED offers a fuller Object Tracking Sound implementation. QLED and Neo QLED share Quantum Dot colour, Q-Symphony and Samsung Gaming Hub.
  • Look at the picture features, screen size, sound, smart functions, connections and gaming support. The available features can differ between QLED models, so compare the product pages before deciding.
  • QLED is available at 55 inches across several tiers in Singapore, so you can choose your feature level without changing screen size. Use the screen size filter on Samsung.com to see every 55-inch QLED currently available, and buy directly with free doorstep delivery and 0% instalment plans on purchases above $500.
  • Think about your room lighting, viewing distance, preferred screen size and budget. Comparing individual QLED and Neo QLED models will help you choose the option that feels right for your home.
  • Neo QLED is the stronger gaming choice. It supports higher refresh rates with Motion Xcelerator, along with Auto Game Mode, VRR, FreeSync Premium Pro and the Game Bar for quick settings access. QLED still covers the essentials for casual play, and Samsung Gaming Hub is available on both ranges so you can stream cloud games without a console.

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