Smart Phone Support
Find my device
Use our step-by-step tool to narrow it down.Not sure what model you have?
Do you know the model name?Where can I find my model name?
Need a faster response? Chat with our experienced technical team online! Mon-Sun, 24 hours
Find service centre locations for your Samsung product
Update your firmware in your smartphone via Over The Air. It's an easy way to ensure optimal performance from your smartphone.
Your enquiry may be easily resolved with our available support options; If you can’t find a solution or would like to book a repair - Click the 'Read More' link below.
Sorry, no results were found.
Can't find what you need?
Live chat is available
Monday to Sunday 24 hours
We try to respond to all e-mail within 24 business hours
Call to speak to a customer service rep.