Filter by

Sort By

Type

  • Video How-to Guides
  • How-to Guides
  • Troubleshooting
  • FAQs
  • Close

Topics

Sorry, no results were found.

Downloads & ManualsExpand

User Manual

3.53 MB, pdf, ENGLISH

1 Jun, 2012

Firmware

Environment

Ask the Community

Browse questions and answers, answer one yourself, or 

search
  • nmh1980 1 years ago

    I have a Samsung UE40EH6030 television and I think it has been supplied with the wrong 3d glasses. The model of glasses that has been supplied is SSG-P2100T/XC.

    Describe the issue

    Answers

    riven119 1 months ago

    Hi, what about 3D glasses model SSG-P5100GB, will they work as well?

    Describe the issue

    Samsung E-Support 1 years ago

    Hi nmh, These glasses will work with your TV. For extra pairs i would suggest using SSG-4100GB glasses. Thanks.

    Describe the issue

  • vass 1 years ago

    Describe the issue

    Answers

    Sprinkles 2 months ago

    I am already a member of Amazon Prime which includes instant video. How do I download this to my TV/Blu-ray player?

    Describe the issue

    Samsung E-Support 1 years ago

    Hi, If it is not already on the TV you can go into Samsung Apps on your Smart Hub and you can download it form there. Thanks.

    Describe the issue

  • 1 Answers

    Motion Plus

     2 years ago

    why is it when on standard setting with motion plus, the picture is juddering, jumpy, and looks un real, the picture quality is very sharp, i have to use clear setting, but picture so so pin sharp, i have tried the latest firmware

    Describe the issue

    Answers

     1 years ago

    To be honest, i would switch it off. I have always found it to be an unnecessary distraction and i suspect that it is more of a selling point than of any real use. Motion blur used to be a serious issue when lcd screens first came onto the market, but the technology has improved tenfold since then, and is of very little issue in everyday use. I agree that Motion Plus gives an unrealistically sharp image, making filmstock footage appear like video footage, which is why I jibbed it on day one, and never even considered turning it on again.

    Describe the issue

  • Noon Melanie 2 years ago

    Just got the tv which is driving us crazy. The Sound delay memory keeps reverting back to default (30) which means the speech isn't synced to the facial movements. Have to keep turning tv off and amending settings every hour or so, is the set faulty?? We've changed all other settings but the sound delay is the only one that seems to revert to default...any suggestions would be gratefully received?!

    Describe the issue

    Answers

     1 years ago

    It's a firmware issue, and is well known to Samsung. It has been commented on in numerous forums too. We had the same problem with this model, and did a straight swap in case it was a faulty tv. Same problem. Then arranged for my Virgin Media V+ box to be swapped too. Still the same issue remained. Updated the TV firmware numerous times before changing to a TIVO and the problem was resolved, although, in all honesty, i'm not sure whether the firmware update or the change to a TIVO solved the problem.

    Describe the issue

  • jasinpk 2 years ago

    I just got this tv I dont know where the smart hub is.

    Describe the issue

    Answers

    Leroydc 2 years ago

    It does not come with Smart Hub,. However, it is wi-fi capable. All you need is a Samsung Smart Blu-Ray player and a Wi-Fi dongle. Once connected, you can access the Smart hub from the Blu-ray player

    Describe the issue

  • harish 1 years ago

    Describe the issue

    Answers

    vass 1 years ago

    yes

    Describe the issue

  • Richard 1 years ago

    I have a high speed HDMI cable, the ps3 and the cable work on a different samsung model. Also the tv notices a cable is conected since I can choose the source from the list (it is not greyed out) but it just doesnt show anything except "No signal check source device"

    Describe the issue

    Answers

    Samsung E-Support 1 years ago

    Hi Richard, I would suggest resetting your PS3 as it may need setup for HDMI. Thanks.

    Describe the issue

  • anjana 1 years ago

    My spdif output (dts/dollby digital) are disabled so that when i'am connecting my hdmi cabels i can't get any audio output so please resolve the issue as early as possible

    Describe the issue

    Answers

    Samsung E-Support 1 years ago

    Hi Anjana, Please call our AV support line on 03307267864 (local rate) for some troubleshooting steps. Thanks.

    Describe the issue

  • Kurt 1 years ago

    Describe the issue

    Answers

    Samsung E-Support 1 years ago

    Hi Kurt, The VESA standard for this TV is 200 x 200. thanks.

    Describe the issue

  • omg!!!!!!!!!!!! 1 years ago

    Describe the issue

    Answers

    Samsung E-Support 1 years ago

    Hi, Yes this TV supports SBS 3D for gaming. Thanks.

    Describe the issue

Can't find what you need?

Email Support

Message us

Write to Us

Samsung Customer

Selectapost 38, Sheffield, S97 3FJ

Phone Support

UK - 0330 SAMSUNG (726 7864)
EIRE - 0818 717100
Monday - Saturday | 9am to 6pm
(including bank holidays)

More Contact Options

Ask a New Question

My Question

You must enter a question.

Example: What accessories go with this?

More Details

Category

My Information

Enter your user name

You must enter an email address.

Questions & Answers are typically posted within 24 hours, pending approval.

Ask a New Question

Question Preview

A notification will be sent to when an answer is posted.

Questions & Answers are typically posted within 24 hours, pending approval.

Ask a New Question

Thank You!

Questions & Answers are typically posted within 24 hours, pending approval.

Answer This Question

My Answer

Details *

You must enter an answer.

My Information

Enter your user name

You must enter an email address.

Questions & Answers are typically posted within 24 hours, pending approval.

Answer This Question

Answer Preview

notification will be sent to

Questions & Answers are typically posted within 24 hours, pending approval.

Answer This Question

Thank You!

Help us answer questions from the community.

    Questions & Answers are typically posted within 24 hours, pending approval.

    Your feedback has been removed. Thank you!
    You have successfully submitted feedback for this question.
    Thank you!
    You have successfully submitted feedback for this answer.

    Close

    Active since :

    Through:

    My Contributions

    Reviews, Questions, Answers, Stories

    Good Bad best Answers

    See all by

    Close