My TV remote isnt working
Please note: the battery compartment is typically found on the back of your TV remote. It is usually indicated by an arrow that shows the direction you should push the cover to open it. The battery compartment on the image below may look different to that on your remote. If so, please refer to your device’s user manual for an exact reference: how do I find the instruction manual or user manual for my Samsung TV?
Please note: Samsung recommend using alkaline batteries. Please do not mix new and used batteries in your remote control.
Please note: The USB-C charging cable is not supplied.
Please note: The location of the infrared sensor will vary depending on your TV model. In many cases it is located in the same position as the Samsung badge, however for some models it may be in a different position. To find the location, please refer to your user manual which can be downloaded from Samsung.com.
Please note: the image above shows all of Samsung’s smart remote controls, if you can't find a remote that looks like your below, please refer to your user manual which can be downloaded from Samsung.com.
Please note: these steps only apply to Samsung smart remotes.
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