Where do I find the Model Code, Serial Number and Software Version of my TV?

You can find these details via the menu on your TV.

1 Press the Home button on your remote control.

Please note: Depending on the type of remote control you have, you may need to press "Menu" or "Settings" instead.

Press the Home button on Samsung OneRemote
2 Use the left and right buttons on your remote to navigate to "Settings".
Select Settings menu on Samsung QLED TV
3 Select "Support".
Select Support in Settings menu on Samsung QLED TV
4 Select "Contact Samsung" or "About This TV".
Select About This TV in Support menu on Samsung QLED TV
5 Your TV's Model Code, Serial Number and Software Version will be displayed on-screen.
Samsung QLED TV model number and software version is displayed on-screen

The Model Code and Serial Number can also be found located on a label on the back panel of your TV.

Label on back panel showing Samsung TV serial number and model code

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