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Downloads & ManualsExpand

Quick Guide

5.22 MB, pdf, ENGLISH

2 Jun, 2014

Other Manuals

  • CE DoC

    0.12 MB, pdf, ENGLISH

    1 Jul, 2013

    CE DoC

    0.12 MB, pdf, ENGLISH

    1 Jul, 2013

    CE DoC

    0.12 MB, pdf, ENGLISH

    1 Jul, 2013

    CE DoC

    0.12 MB, pdf, ENGLISH

    1 Jul, 2013

  • CE DoC

    0.12 MB, pdf, ENGLISH

    1 Jul, 2013

    CE DoC

    0.12 MB, pdf, ENGLISH

    1 Jul, 2013

    CE DoC

    0.12 MB, pdf, ENGLISH

    1 Jul, 2013

    User Manual

    4.57 MB, pdf, ENGLISH

    16 Mar, 2013

Firmware

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  • Brian1958 1 years ago

    Is there connectivity with various digital devices by wi-fi?

    Describe the issue

    Answers

    Bola 1 years ago

    Yes you can connect your devices via wi-fi.

    Describe the issue

    Samsung E-Support 1 years ago

    Hi Brian, This would entirely depend on your products being DLNA certified for them to work over your wireless home network and having supported applications to stream the media from the devices to your TV. Thanks.

    Describe the issue

  •  1 years ago

    I have tried using a different aerial cable and also tried in 2 different aerial sockets, both of which work with a different TV?

    Describe the issue

    Answers

    Samsung E-Support 1 years ago

    Hi, Please call our AV team on 03307267864 for troubleshooting as there may be many reasons this may not be working. Thanks.

    Describe the issue

    Samsung E-Support 1 years ago

    Hi, You will need to call our AV support line on 03307267864 for troubleshooting with this issue. Thanks.

    Describe the issue

  •  1 years ago

    I have tried to watch a few things through my smart tv now and it will connect for a few minutes but then drop the connection. Now I can't see this been a problem with my router as nothing else drops out just the tv. does anybody have any solutions to this?

    Describe the issue

    Answers

    alan 2 months ago

    im having the same problem. the tv seems to be throwing out a lot of interference which has the broadband connection dropping out a lot.

    Describe the issue

    Samsung E-Support 1 years ago

    Hi, I would advise you to ensure that your router is no more than 5 metres away from the TV and that your internet speed is at least 3-4mbps. Thanks.

    Describe the issue

  •  1 years ago

    I have just purchased the UE40F6400AKXXU and found that I only have BBC Player. When will the other catch-up services become available. I have my TV set for Auto up dates. I was sold this TV with all Catch-up available. Many thanks

    Describe the issue

    Answers

    Samsung E-Support 1 years ago

    Hi, Apps will be available for this TV that you require. The developers are still working on them. Thanks.

    Describe the issue

  • DAVIES TIM 1 years ago

    Hi, Sorry if this is a silly question but I have just bought this tv (UE40F6400AK) and have it set up and it is doing everything it should. However i have seen the below file on Firmware upgrades and was wondering must i do this, or will the Tv do an upgrade over the internet without me having to download the file to usb and manually upgrade. Upgrade File(USB type) All OS T-MST12DEUC-1010.1 16 Apr, 2013 MULTI LANGUAGE 728.22 MB Many thanks in advance

    Describe the issue

    Answers

    Samsung E-Support 1 years ago

    Hi Davis, This TV should prompt you when updates are available. If it does not you can use the support menu to force an update. Thanks.

    Describe the issue

  •  1 years ago

    Describe the issue

    Answers

    Samsung E-Support 1 years ago

    Hi Warren, The screw size for a 40" TV are M6 standard and the length will entirely depend on your bracket manufacturer. Thanks.

    Describe the issue

  • Mark 1 years ago

    Describe the issue

    Answers

    Samsung E-Support 1 years ago

    Hi Mark, The estimated operational time of the batteries with the SSG5100GB is approximately 150 hours of operation. Thanks.

    Describe the issue

  •  1 years ago

    I have connected my sony home cinema system with samsung tv ue40f6400 smart led tv. Audio dont play on home cinema speakers When I play any type of internet programme like bbc player, youtube video etc.. Audio only plays on tv speakers. But when I watch any tv channels, dvds -audio plays on home cinema systems. I have tried hdmi cable and scart cable but no result. So am I missing any settings in tv?

    Describe the issue

    Answers

    Samsung E-Support 1 years ago

    Hi, This is due to an audio format being used for streaming that is incompatible with your home theatre system. There is no way to fix this issue. Thanks.

    Describe the issue

  • Steven 1 years ago

    F6400 series tv recently bought, We are looking for a set of tall stand surround speakers but cannot find a decent set without a player as we already have a blu ray player?

    Describe the issue

    Answers

    Samsung E-Support 1 years ago

    Hi Steven, Speakers are generally sold as part of a home theatre system and not available separately for BluRay players. I have linked you to our range of home theatres so you can assess which ones suits your needs the most. http://www.samsung.com/uk/consumer/tv-audio-video/home-entertainment/blu-ray-home-entertainment-system Thanks.

    Describe the issue

  • Typerated 1 years ago

    Can I surf the net with this tv, or am I limited to Samsungs browsing decisions

    Describe the issue

    Answers

    Bola 1 years ago

    Yes there is a full web browser included with the Samsung F6400. To get the best out of the web browser, connect a mouse & keyboard to your TV - you can navigate from the Smart remote control but not as well as from a keyboard & mouse.

    Describe the issue

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If you have any comments about our service and products, please write to our customer support team.
We recommend that important documentation is sent by registered/recorded post

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Our Customer Support Team will need to take your date of purchase; product model and serial number which can be found on the side or back of your product.Click here to get more help.

OPENING HOURS

Monday - Saturday | 9am to 6pm
Bank Holidays | 10am to 4pm

CUSTOMER SUPPORT CENTRE
UNITED KINGDOM

0330 SAMSUNG (7267864)
0330 numbers are included in your free usage if eligible or cost the same as calling a landline

MOBILE/SMARTPHONE SUPPORT
0845 MSAMSUNG (6726786)

CUSTOMER SUPPORT CENTRE EIRE
0818 717100

Your personal data will be used by Samsung Electronics UK Limited and its authorised contractors for the purposes of managing any product support including warranty and for quality assurance purposes which includes the recording and/or monitoring of calls. It will also be made available to our parent company in South Korea, Samsung Electronics Co. Limited, for the same purposes. During your call, you will be asked whether you are happy to receive marketing communications from Samsung letting you know about products and services which we think may be of interest to you. You will only receive such communications from us if you tell us you are happy to receive them. You can withdraw or update your consent at any time by contacting our support team or follow the instructions in the marketing communication to unsubscribe. We will not hold your personal data for longer than necessary for these purposes. Please refer to our Privacy Policy available at samsung.com
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If you need to call us from overseas,
you can call us on +44 (0)1932 454358.

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