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Skype Guide

3.01 MB, pdf, ENGLISH

5 Apr, 2012

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  • Warren 2 years ago

    The ES7000 details "SCART available" using a slim gender cable. Is this included with the TV, or an extra?

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    Answers

    Warren 2 years ago

    I found the answer to my question in the user manual, available here as a PDF. The SCART connector cable is included with the ES7000 TV.

    Describe the issue

  •  1 years ago

    Describe the issue

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    Samsung E-Support 1 years ago

    Hi, Yes these 2 models are compatible. Thanks.

    Describe the issue

  •  1 years ago

    the above is not recognise buy my es7000 I think its a software problem I need the latest one but my tv says there are none available,the Samsung web site only has the one I have. any help thanks

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    Answers

    Samsung E-Support 1 years ago

    Hi, Please call our AV support team on local rate 03307267864 for support with this issue. Thanks.

    Describe the issue

  •  1 years ago

    Describe the issue

    Answers

    Samsung E-Support 1 years ago

    Hi, The Model codes that are compatible with your TV are below. SSG3550CR SSG4100GB Thanks.

    Describe the issue

  •  11 months ago

    I have a UE46ES7000 model television. The Evolution kit is recognized but fails to complete its installation as it cannot find any software update via the internet.

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    Samsung E-Support 11 months ago

    Hi, We recommend you contact our AV support team on 0330 726 7864 as we will need to troubleshoot this issue with you. Thanks.

    Describe the issue

  •  11 months ago

    When watching videos on Youtube through the tv app, after around a minute and a half the sound drops out and doesn't come back but video still plays. Anyone had this problem? I have deleted and re-installed the app but its still the same

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    Samsung E-Support 11 months ago

    Hi, Due to the nature of your question we recommend you contact our AV support team on 0330 726 7864 as we require further information from you. Thanks.

    Describe the issue

  • andy 9 months ago

    Describe the issue

    Answers

    Samsung E-Support 9 months ago

    Hi Andy, We recommend you contact our AV Support Team on 0330 726 7864 so that we can talk you through this process. Thanks.

    Describe the issue

  • Tony 8 months ago

    I bought a used Samsung UE40ES7000, and the SCART ADAPTOR is missing. Will the adaptor with the model number BN39-01154A (available on the internet) fit to my TV?

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    Answers

    Samsung E-Support 8 months ago

    HI Tony, Due to the nature of your enquriy, we recommend you contact a member of our AV technical team on 0330 726 7864. Thanks

    Describe the issue

  • gellis 5 months ago

    Describe the issue

    Answers

    Samsung E-Support 5 months ago

    Hi Gellis, What output are you sourcing your channels from? Perhaps, the settings may need to be changed. But to answer this question I'm afraid we would need more information. Please check out this link and contact your local repair centre to speak to an engineer about this issue http://www.samsung.com/uk/support/servicelocation/ Hope this helps.

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  • Kenny Bee Bee 1 weeks ago

    Cant watch anything via HDMI

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    Answers

    Samsung E-support 1 weeks ago

    Hi Kenny, Have you treid using another HDMI lead? It could be that the lead is faulty. If you have tried another lead, it might be worth contacting the AV team on 0330 726 7864 to look into the settings on your TV. Hope this helps.

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