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Downloads & ManualsExpand

Quick Guide

6.63 MB, pdf, ENGLISH

2 Jun, 2014

Other Manuals

Firmware

  • Upgrade File(USB type)

    All OS, 713.83 MB, exe, MULTI LANGUAGE

    8 May, 2014 tooltipbox

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    1. Title
    Firmware to upgrade by USB
    2. Applicable Model
    LED TV F7000, F8000 series and PDP F8500 series
    3. Carrier or Corporate Customer
    for EU/CIS region
    4. Description
    T-FXPDEUC-1118.0
    Firmware Update User Manual

    All OS, 0.41 MB, pdf, MULTI LANGUAGE

    5 Feb, 2014

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  •  1 years ago

    I have recorded a TV programme on the lounge TV onto a HDD, I now find that this will not play on the bedroom TV because of DRM protection. How can I remove this DRM protection to allow me to view recordings on either TV.

    Describe the issue

    Answers

    Samsung E-Support 1 years ago

    Hi, DRM is impossible to remove as the HDD is formatted to the specific TV is was formatted with. Thanks.

    Describe the issue

  •  5 months ago

    Hello, is it possible to publish the changelog for each firmware update?

    Describe the issue

    Answers

    Samsung E-Support 5 months ago

    Hi, Due to the nature of your enquiry we recommend you contact a member of our AV technical team on 0330 726 7864. Thanks

    Describe the issue

  • vman 3 months ago

    When the tv is wall mounted the Samsung logo no longer looks very integrated and is in the way of the LCR soundbar - can the logo be removed without affecting tv functionality?

    Describe the issue

    Answers

    Samsung E-Support 3 months ago

    Hi, Unfortunately this cannot be removed. Thanks.

    Describe the issue

  • Shamas 1 years ago

    They don't appear on the app screen on the TV but it appears itv have collaborated with Samsung to provide the app

    Describe the issue

    Answers

    Samsung E-Support 1 years ago

    Hi Shamas, These apps are still in development and should be available soon. Thanks.

    Describe the issue

  • BARRY 1 years ago

    I BOUGHT THE 46F7000 AND NO MATTER WHERE I PLACE THE TV THE MOTION CONTROL SAYS MY ROOM IS TOO DARK.

    Describe the issue

    Answers

    Samsung E-Support 1 years ago

    Hi Barry, Users should be located between 1.5m and 4m from the camera. The actual recognition range may vary depending on the camera angle and other factors. Do not point the camera directly at the sun or any other light source or obstruct its view. In order for the camera to recognise movement, the user has to stand out from the background. The appropriate ambient brightness is between 50 to 500 lux. (ex: 100 Lux: bathroom, 400 Lux: living room). Avoid direct sunlight when using Motion Control.

    Describe the issue

  • Jayjay 1 years ago

    Describe the issue

    Answers

    Samsung E-Support 1 years ago

    Hi Jayjay, If your web browser is not displayed in the main applications section, simply select the 'More Apps' option at the bottom of the page. Your web browser, as well as many other apps will be displayed here.

    Describe the issue

  • amanda 1 years ago

    We just got our tv today and have linked it to our wifi but it didn't autoload the samsung apps. Is there something else i have to do?

    Describe the issue

    Answers

    Samsung E-Support 1 years ago

    Hi Amanda, Please call our Technical support team on 03307267864 (local rate) and we will be more than happy to get your TV up and running for you. Thanks.

    Describe the issue

  • Stephanie 1 years ago

    Describe the issue

    Answers

    Samsung E-Support 1 years ago

    Hi Stephanie, All apps on our TVs are developed and maintained by their vendors. I would suggest contacting Rovio to see if they have plans to release this on your platform soon. Thanks.

    Describe the issue

  • CRAIG 10 months ago

    Describe the issue

    Answers

    Samsung E-Support 10 months ago

    Hi Craig, Any media that is presented to your TV in an accepted video format can be converted using the 2D to 3D converter. Thanks.

    Describe the issue

  • Ianf 10 months ago

    Describe the issue

    Answers

    Samsung E-Support 10 months ago

    Hi Ian, You will need a USB 2 HDD (non raid) with a minimum rpm of 5400 under 1TB and we would recommend that you get one with an external power supply. Thanks.

    Describe the issue

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If you have any comments about our service and products, please write to our customer support team.
We recommend that important documentation is sent by registered/recorded post

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Our Customer Support Team will need to take your date of purchase; product model and serial number which can be found on the side or back of your product.Click here to get more help.

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Your personal data will be used by Samsung Electronics UK Limited and its authorised contractors for the purposes of managing any product support including warranty and for quality assurance purposes which includes the recording and/or monitoring of calls. It will also be made available to our parent company in South Korea, Samsung Electronics Co. Limited, for the same purposes. During your call, you will be asked whether you are happy to receive marketing communications from Samsung letting you know about products and services which we think may be of interest to you. You will only receive such communications from us if you tell us you are happy to receive them. You can withdraw or update your consent at any time by contacting our support team or follow the instructions in the marketing communication to unsubscribe. We will not hold your personal data for longer than necessary for these purposes. Please refer to our Privacy Policy available at samsung.com
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you can call us on +44 (0)1932 454358.

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