How to Fix Fabric Softener Not Draining in Your Samsung Washer

Last Update date : 2024-09-19

If fabric softener isn’t draining properly from your Samsung washing machine, don’t worry! This is usually not a malfunction and can be fixed with a few simple steps. Here’s what you can do:

softener
 
  • Wing Distributor (A): Main wash detergent, water softener, stain remover.
  • Rinse Cap (B): For fabric softeners.
  • Prewash compartment (C): For the preliminary wash. Apply prewash detergent.
front laoder

Type 1: 

  • Compartment A: Main wash detergent.
  • Compartment B: Fabric softener.
Detergent drawer

Type 2

  • Compartment A: Fabric softener.
  • Compartment B: Liquid detergent.
  • Compartment C: Bleach.
Detergent drawer

1. Detergent Remains in Drawer

  • Ensure the rinse cap is properly inserted.
  • Add detergent in the center of the drawer.
  • Run a Rinse + Spin cycle with an empty drum to remove leftover detergent.

2. Softener Doesn’t Drain

  • Clean the detergent drawer regularly to avoid buildup.
  • Check water pressure and clear any blockages in the inlet hose screens.
  • Ensure your washing machine is level to avoid clogs.

3. Detergent Dispenses Before Cycle

  • Avoid overfilling the dispenser. Overfilling triggers the siphon, causing detergent to enter the drum early.

For front-loading machines:

  1. Open the drawer and remove the components.

  2. Clean under running water using a soft brush.

  3. Reassemble the drawer and slide it back into place.
     

For top-loading machines:

  1. Open the door and the built-in sink.

  2. Remove the wing distributor and rinse the cap.

  3. Clean the parts under running water, then reassemble.

 

  • Use warm water (40°C) to dissolve detergent.
  • Avoid using too much detergent, as it may not dissolve fully.
  • Always use low-suds detergent designed for automatic washing machines.

 

Note:  If you have any questions after verifying the solutions mentioned above, please call our contact center for help with your inquiry. Our helpful agents will be there to help you.

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