Why does my Samsung washing machine take so long to complete cycle
You may notice that the washing time changes on your machine after you have already started the washing cycle. There is no need to worry if this happens. It is not an appliance malfunction. Your washing machine calculates the time needed to wash your clothes according to the load, and the time displayed follows this estimate.
Your washing machine automatically adjusts the amount of water needed and the cycle time necessary based on the weight of the laundry in the drum before starting the washing cycle. Normally it is called 'Load Sensing' or 'Initial Sensing' when the appliance detects the laundry weight before the water fills the drum.
Generally, the load sensor inside your washing machine operates for about 1 minute before the water is added. The washing plate will move, and the tub will rotate for about 30 seconds to detect the weight of the laundry.
Laundry loading
We recommend that you only fill the washing machine to three-quarters of its capacity.
Initial sensing
The tub inside will rotate to detect the weight of the laundry.
Note : Do not overload the washing machine. The washing machine may not be as effective in cleaning clothing if overloaded.
- An unbalanced load: If the clothes are not loaded evenly, the washing machine will refill the water again and again in an attempt to distribute the load evenly in the drum. As a result, this will extend the duration of the cycle.
- Water pressure: This can be a factor that influences the duration of the cycle.
- Wet clothes: If the machine is filled with wet clothes, for example because of pre-soaking, this can also result in different washing times.
- Laundry type: The general cycle time for each program can affect the total duration of the washing time. Change the laundry type so that the total washing time is reduced significantly.
- Excess suds (Using too much detergent): If your washing machine detects that there are still too many suds inside the drum after a wash, more rinses are added to the cycle until the suds are completely washed away.
Note : If you have any questions, please call our contact center to get help with your inquiry. Our skilled agents will be happy to assist you.
Thank you for your feedback!
Please answer all questions.