Experience the new Galaxy Z Series with confidence.
Try it for 21 days, risk-free.
Bring the new Galaxy Z Fold8, Galaxy Z Fold8 Ultra, or Galaxy Z Flip8 into your everyday life with the Guaranteed Buy Back Program.
Experience everything Galaxy Z has to offer for 21 days—from the power of Galaxy AI to immersive displays and seamless multitasking.
If it's the right fit, keep it. If not, simply return it within the trial period for a full refund.
Registration is required after purchase and is available for eligible Samsung.com/ae purchases only
(not applicable to devices bought through Samsung partner affiliate websites and/or any discount programs).
Already purchased your Galaxy?
Join the Program in Just a Few Steps
Guaranteed Buy Back Must-Knows
• Enrollment is open to anyone who buys a Galaxy Z Fold8 Ultra, Galaxy Z Fold8 or Galaxy Z Flip8 at full price and registers before the enrollment window closes.
• Devices bought through Samsung partner affiliate websites, EPP websites and/or any discount programs, trade-in offers, carrier subsidies, or third-party resellers don't qualify — only purchases from Samsung.com/ae.
• Your 21-day trial starts the day your device is delivered, not the day you register.
• To qualify for a refund, return the device in its original condition with all original packaging and accessories before the return window closes.
• A refund will be initiated onto the Customer's original mode of payment. Refunds will be initiated only for the Device. Refunds may take up to thirty (30) days from the Device collection date to be processed/reflected in the Customer's mode of payment.
• Customers must refer to the full Terms and Conditions of this Program on this link.
Frequently Asked Questions
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Do I need to register after purchasing my device?Yes. Registration is mandatory and must be completed during the registration period. Spaces are limited and available on a first-come, first-served basis.
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How long can I try my device?You can use your new Galaxy Z device for 21 calendar days from the date it is delivered.
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How do I return my device?Simply call 800-SAMSUNG within the 21-day trial period. Our team will arrange the return and guide you through the process.
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What condition does my device need to be in?The device must be returned in flawless condition, together with the original box, all accessories and any free gifts included with your purchase.
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When will I receive my refund?Once your returned device has been inspected and approved, your refund will be processed to your original payment method. Please allow up to 30 days from the collection date for the refund to be reflected.
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Are all Samsung purchases eligible?No. The program is only available for eligible purchases made through Samsung.com. Purchases made through partner affiliate websites, Employee Purchase Program (EPP) or other discount programs are not eligible.
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Can I return accessories purchased with my device?No. Accessories, products or services purchased separately in the same order are not covered by the Guaranteed Buy Back Program and are not eligible for a refund under this program.
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What happens to my Samsung Rewards points?Samsung Rewards points will only be credited if you decide to keep your device. If you return the device, any applicable points will not be awarded or may be reversed in line with the program Terms & Conditions.
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Where can I read the full Terms & Conditions?You can view the complete Guaranteed Buy Back Program Terms & Conditions below.