Email server not responding on Samsung phone or tablet.

If you're able to sign in and access your email on a PC, it's possible that your phone's lack of connectivity to Wi-Fi or mobile data could be the issue.

Ensure that your phone is connected to either Wi-Fi or mobile data. You can do this by swiping down from the top of your phone's screen to access the Quick settings panel, then long-pressing the Wi-Fi icon to verify your connection. Additionally, you can go to the Settings menu, select "Connections," and tap on "Wi-Fi." To confirm that your internet connection is functional, attempt to load a webpage or perform a quick search.

In the event that your email provider has made changes to their server, it might be necessary to delete and subsequently re-add your account to update the configuration. Prior to doing so, ensure that you have your email account's username and password readily available. It's important to note that passwords are case-sensitive, and an incorrect entry will result in your phone being unable to establish a connection to the email server.

• You can clear the app’s cache by navigating to Settings and then tapping Apps. Select the email app, then tap Storage and tap Clear cache.

Using Safe mode will help you figure out if the email app is causing issues with your phone. Press and hold the Power key or Side key. On phones without a dedicated Power key, you can swipe down from the top of the screen to open Quick settings, and then tap the Power icon

Kindly proceed with the following to activate Safe Mode:

Step 1. Power off your device by holding down the Power button and Volume down button then tap and hold on Power off.

If you are still encountering issues, contact your email service provider.