How to add an email account to your Samsung mobile device?

Last Update date : 2023-09-03

Stay connected on the go with your Samsung mobile device. Our guide makes it easy to set up your email account, ensuring your messages are always at your fingertips, whether you're a tech pro or new to smartphones.

email

You can easily add an email account to your smartphone. Follow the steps below to find out how:

To set up your email account, you will need to:

1 Open Settings
Settings
2 Tap Accounts and back up
Accounts and backup
3 Tap Manage accounts
Manage accounts
4 Tap + Add account
add account
5 Tap Email
email
6 Choose which type of email you would like to add
7 Enter your Email address and password , then tap Sign in
8 Confirm your preferences with regards to notifications and settings You can choose how often to sync (check for email) or whether you are notified onscreen when you have a new email here, amongst other options.
9 Your email account should now be set up and ready to access from either the Samsung email app or the app from your email provider.

To set up your email manually, you will need to:

1 Open Settings
2 Tap Accounts and back up
3 Tap Manage accounts
4 Tap + Add account
5 Tap Email
6 Choose which type of email you would like to set up
set up email
7 Enter your Email address and password, then tap Manual setup
manual set up
8 Choose either POP3 or IMAP

you may findConfiguration details for Hotmail:

Type: Web & POP3
email format username@live.com
Username format: Full email address
Incoming mailserver: pop3.live.com
Outgoing mailserver: smtp.live.com
You may need to configure your email account within its settings. You can find more details on Microsoft and Hotmail email here. 

you may find Configuration details for Google Gmail:

Type: Web & POP3
email format: username@gmail.com
Username format: Full email address
Incoming mailserver: pop.gmail.com
Outgoing mailserver: smtp.gmail.com
SMTP port: 465
TLS/SSL required: Yes

You may need to configure your email account within its settings to allow the app to access your gmail. You can get support from gmail from here.

9 Your email account should now be set up and ready to access from either the Samsung email app or the app from your email provider

Your Samsung device comes with a Samsung Email app which you can use to access emails from different providers such as Google or Hotmail, amongst others.

In order to use Gmail in the Samsung Email app, Samsung was required to register email client information with the Google server in order to be authenticated. This information was registered some years ago. Google recently changed their authentication policy and Samsung was required to update this client information in the Email app.

During this process, users who have set up Gmail on their Samsung phones using the Samsung Email app got an auto-generated notification from Google that stated 'Samsung Email was granted access to your Google account'. You do not need to take any further action.

You can review your Google account permissions here.

 

What if I revoked access and can't access my emails?

If you revoked access, you will no longer be able to send, receive or delete emails using the Samsung Email app as the app needs permission to access your Gmail account in order to do this.

If you revoked access and need to get back into your email account:

1. Open the Samsung Email app

2. You will get a prompt to sign into your gmail account. Enter your Google password. You do not need to change your password.

3. You will then be asked to either Deny or Allow permission. Tap 'Allow' to give the app access

Note:

  • If you're experiencing unusual behavior on Samsung mobiles, tablets or wearables, you can send us an error report or ask us a question in the Samsung Members app.      
  • screenshots may look different depending on the email provider used .  
  •  This allows us to take a closer look at what is happening. The data is anonymised and only held for the duration of the investigation. Find out more about sending an error report through the Samsung Members app.                                             
  • For further assistance or questions, please Contact us.                               

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