Galaxy Store
galaxy-storeSolutions & Tips
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Others
How to report intellectual infringement in the Galaxy Store
FAQ for Apps & Services. Find more about How to report intellectual property infringement with Samsung Support.
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How to use the device
How do I cancel a subscription in Galaxy Store
How do I cancel a subscription in Galaxy Store
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How to use the device
How to check my purchase history and update apps in Galaxy Store
How to check my purchase history and update apps in Galaxy Store
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How to use
How to solve an error when downloading an app from Galaxy Store
How to solve an error when downloading an app from Galaxy Store
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How to use the device
How do I enable push notifications from Galaxy Store?
how to activate push notification in samsung galaxy store
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How to use the device
Do I need a Samsung account to download an app
Is Samsung Account required to download an app from the store
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Payment
Why didn't I receive the in-app item after payment?
Why I didn't receive the in-app item?
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Payment
Can I get a refund for an app or in-app item?
Can I get a refund for an app or in-app item?
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Payment
How do I register and use coupons in Galaxy Store
How do I register and use coupons in Galaxy Store
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Online Payment
What to Do If You Cannot Purchase From the Galaxy Store
What to do when I cannot purchase from the Galaxy store?
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Rewards
How to earn Samsung reward points by purchasing with Samsung wallet
FAQ to learn about How to earn Samsung reward points by purchasing with Samsung wallet
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Samsung Cloud Web
How to create and use a passkey
Learn how to easily create and utilise a secure passkey with our step-by-step guide. Enhance your online security today.
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SmartTings Find
How to use SmartThings Find to locate a lost S Pen Pro
Use the following instructions to use the SmartThings app to locate a lost S Pen Pro.
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Settings
How to stay signed in or out of your Samsung.com account
FAQ To Learn how to manage your Samsung.com account login status to stay signed in securely or sign out.
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Security
How to synchronise OneDrive with your Galaxy device
The following instructions explain how to sync the My Files app with OneDrive.
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How to use the device
The updated recycle bin feature in My Files on Galaxy devices with One UI 6.0
This guide teaches you how to delete and restore files using your phone or tablet's My Files, Gallery or Voice Recorder app.
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Backup/Restore
How to use Google One to back up your Galaxy phone’s data
FAQ to Learn how to back up your Galaxy phone’s data to Google Drive, as well as perform a manual backup.
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Samsung Cloud Web
What is Two-step verification?
FAQ To learn what is two-step verification?
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Get Started
Know more about Bixby and how to activate it
Learn how to set up and activate Bixby, Samsung’s AI assistant, on your Galaxy device. Discover how to use Bixby’s voice commands, text, and gestures to control devices, manage tasks, and simplify your daily life.
