How to connect External devices on Samsung TV

Last Update date : 2024-01-10

Using an HDMI cable is very convenient connection method of effectively transmitting sound and video signals from external devices

If the connected device does not show up on the Samsung screen, you could be having an issue with the HDMI ports on your TV 

Check that your connected devise is actually powered on. If it doesn’t turn on, you need to contact the manufacturer of your external device.

Select the correct source on your TV 

When your device is connected to your TV, you have to set the source on the TV to the same port you connect your device to. Make sure that the external device is connected securely and turned on. Move to Source and Switch to another input source 

1 Make sure that the HDMI Cable is properly connected to the HDMI port on the back of your TV.

If the Cable is not connected securely, input signal cannot be transmitted 

2 Disconnect all HDMI Cables from the HDMI ports on the TV and the External devices
3 Disconnect the power cords of your TV and the external device for at least 10 seconds and the reconnect them.
4 Connect the HDMI cable to the External device first , then connect it to the TV
1 Press the Home button on your remote control .
2 Navigate to Settings > Support.
3 Select Device Care.
4 Select Self Diagnosis
5 Select HDMI Troubleshooting from the menu
6 Check the connected HDMI ports in sequential order

Note : If you have any questions, please call our contact center to get help with your inquiry. Our skilled agents will be happy to assist you.

*The features mentioned can be available on specific models. Please refer to your user manual for more information.

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