Why does the sound on my Samsung TV distort?
Distorted TV sound is any inconsistent sound with your Samsung smart TV.
They manifest in various forms and are caused by several factors. They reduce the sound quality of your device and can make your viewing experience uncomfortable. These sound distortions can be due to minor interference in the sound production, reception, and transmission
Step 1. Navigate to Home and open Settings.
Step 2. Tap All Settings.
Step 3. Tap Support.
Step 4. Choose Device Care.
Step 5. Choose among the options Self Diagnosis.
Step 6. Tap Sound Test.
Note: To learn more about Self Diagnosis and sound test check this How to use Self Diagnosis on Samsung Smart TV
- Disconnect and reconnect the cable from the TV and input source (Set-Top Box/ Blu-ray).
If the distorted sound remains, then try to reset the Equaliser.
Step 1. Press home and navigate to Settings.
Step 2. Tap All Settings.
Step 3. Tap Sound.
Step 4. Choose Expert Settings.
Step 5. Tap Equalizer.
Step 6. You can now check the Equalizer.
Note: When you Select Reset, all bars should be in middle.
Note:
- If the problem still persists, reset your TV. To learn more, check out How to Reset my Samsung TV .
- If you have any questions after verifying the solutions mentioned above, please call our contact center for help with your inquiry. Our helpful agents will be there to help you.
*The features mentioned can be available on specific models. Please refer to your user manual for more information.
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