عناية أكبر بتكلفة أقل. وفر حتى %30 واحصل على تنظيف شامل لجهازك المنزلي مع ضمان ممدد حصرياً.
عناية أكبر بتكلفة أقل. وفر حتى %30 واحصل على تنظيف شامل لجهازك المنزلي مع ضمان ممدد حصرياً.
تعرف على المزيد

عناية أكبر بتكلفة أقل. وفر حتى %30 واحصل على تنظيف شامل لجهازك المنزلي مع ضمان ممدد حصرياً.

تعرف على المزيد

الغسالة التحميل الأمامي مع تقنية دورة البخار الصحي وتكنولوجيا Eco Bubble™‎ -سعة 9 كجم، بلون أبيض

أبيض 9 كجم
WW90TA046AE/GU

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اللون المتوفر

اللون :

سعة المتوفر

الأبعاد

  • العرض

    600 mm

  • الارتفاع

    850 mm

  • العُمق

    550 mm

الغسالة التحميل الأمامي مع تقنية دورة البخار الصحي وتكنولوجيا Eco Bubble™‎ -سعة 9 كجم، بلون أبيض

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أبيض 9 كجم
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اختر اللون

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مزايا

أداء مبهر للفقاعات

تقنية ™Eco Bubble

استمتع بالتنظيف الفعَّال، حتى في درجات الحرارة المنخفضة*، مع تقنية Eco Bubble™‎. بفضل هذه التقنية، يتحول مسحوق الغسيل إلى فقاعات تخترق الأنسجة بسرعة وتزيل الاتساخات بسهولة، وفي الوقت نفسه توفر الطاقة وتحمي الألوان والأقمشة**.

أداء مبهر للفقاعات أداء مبهر للفقاعات
أداء مبهر للفقاعات أداء مبهر للفقاعات

* تم الاختبار وفقًا للمعيار IEC 60456-2010 / حمولة الغسيل 4 كجم / دورة الغسيل الموفر للطاقة Super Eco Wash على درجة حرارة باردة (WF80F5E5U4W) مقارنةً بدورة غسيل الأقطان Cotton على درجة حرارة 40 دون تقنية Eco Bubble (WF0702WKU). قد تتباين النتائج الفردية.
** بناءً على تقرير الاختبار المعملي للأداء (Performance Lab Test) في مختبر Springboard الهندسي على قطاعات EMPA، بالمقارنة بين حل المنظف العادي وتقنية الفقاعات دون إجراء ميكانيكي.

تنظيف صحي

دورة البخار الصحي

امنح غسيلك نظافة عميقة وصحية باستخدام البخار. تعمل دورة البخار الصحي (Hygiene Steam) الفعّالة على تحسين جودة التنظيف دون أية معالجات مسبقة. فهي تساعد على إطلاق البخار من أسفل الحوض لتتشبع جميع الملابس في الغسالة بالبخار. فيعمل ذلك على إزالة الاتساخات المتغلغلة في الملابس، فضلاً عن التخلص من 99.9% من البكتيريا* والمواد المسببة للحساسية**.

تنظيف صحي تنظيف صحي
تنظيف صحي تنظيف صحي

* استنادًا إلى تقرير اختبار Intertek لدورة البخار الصحي. تزيل 99.9% من أنواع محددة من البكتيريا، مثل بكتيريا العنقودية الذهبية (Staphylococcus aureus) والبكتيريا الإشريكية القولونية (Escherichia coli). وقد تختلف النتائج الفردية.
** بناءً على تقرير اختبار مؤسسة الحساسية البريطانية (BAF) بشأن دورة البخار الصحي. تزيل المواد المسببة للحساسية الناتجة عن عث غبار المنزل.

متانة وفعالية

المحرك العاكس الرقمي مع ضمان 10 أعوام

بمنتهى الثقة وراحة البال، يمكنك شراء أي من غسالات سامسونج المزودة بمحرك عاكس رقمي*، مع ضمان يصل إلى 10 أعوام** على المحرك، لتجربة موثوقة وأداء يدوم طويلًا.

* اعتباراً من 1 أبريل 2026
** يطبق ضمان الـ 10 أعوام حصرياً على المحرك العاكس الرقمي الخاص بالغسالات المشتراة ابتداءً من 1 أبريل 2026. للاستفادة من الضمان، يرجى الاحتفاظ بإيصال الشراء. تطبق قيود إضافية. لمعرفة المزيد، راجع تفاصيل العرض.

نظافة صحية

تنظيف الحوض

حافظ على نظافة غسالتك من الداخل بطريقة صحية. تعمل دورة Drum Clean على إزالة البكتيريا المسببة للروائح الكريهة* بنسبة 99.9% من الحوض. ولكنك لست في حاجة إلى استخدام المواد الكيميائية القوية أو المكلفة، حيث تستخدم هذه الدورة مزيجًا من خواص النقع والضخ والدوران عالي السرعة للحصول على النتيجة المطلوبة. كما تُعلمك هذه الدورة تلقائيًّا متى يحتاج حوض الغسالة إلى التنظيف**.

* تُخلصك من 99.9% من البكتيريا من داخل الغسالة. بناءً على اختبار دورة Drum Clean في Intertek.
** تصدر إشعارًا بعد كل 40 دورة.

* تُخلصك من 99.9% من البكتيريا من داخل الغسالة. بناءً على اختبار دورة Drum Clean في Intertek.
** تصدر إشعارًا بعد كل 40 دورة.

التخلص من بقايا المنظف

درج StayClean Drawer

توقف عن إهدار المنظفات هباءً وتجنب عناء تنظيف درج المنظفات. يضمن لك درج StayClean Drawer دائم النظافة تدفق مسحوق الغسيل بالكامل إلى داخل حوض الغسيل وفقًا لنظام محدد لتدفق المياه. ومن ثَم، تقل كمية المسحوق المتبقية في درج الغسالة، ويظل الدرج نفسه نظيفًا وصحيًّا بصورة أكبر.

تنظيف مكثف

خاصية Bubble Soak

احصل على ملابس نظيفة خالية من البقع، حتى إذا كانت شديدة الاتساخ. تساعدك خاصية Bubble Soak في إزالة نطاق عريض من البقع العنيدة والمستعصية، مثل الدم والشاي والعصائر ومساحيق التجميل والنجيلة. وتعمل هذه الخاصية عبر نقع الملابس في الكامل في الفقاعات النشطة بحيث تتفكك الاتساخات والبقع ثم تُزال من ملابسك بكفاءة أعلى*.

* تم الاختبار وفقًا للمعيار IEC 60456 الإصدار الخامس / حمولة غسيل تزن 8 كجم / غسل باستخدام خاصية Bubble Soak في مقابل غسل الملابس القطنية عند درجة حرارة 40/60 درجة مئوية، والملابس من الألياف الصناعية عند درجة حرارة 60 درجة مئوية، والملابس الجينز عند درجة حرارة 40 درجة مئوية دون استخدام خاصية Bubble Soak‏.

* تم الاختبار وفقًا للمعيار IEC 60456 الإصدار الخامس / حمولة غسيل تزن 8 كجم / غسل باستخدام خاصية Bubble Soak في مقابل غسل الملابس القطنية عند درجة حرارة 40/60 درجة مئوية، والملابس من الألياف الصناعية عند درجة حرارة 60 درجة مئوية، والملابس الجينز عند درجة حرارة 40 درجة مئوية دون استخدام خاصية Bubble Soak‏.

المواصفات

  • سعة الغسيل

    9.0‎

  • تقنية الفقاعات

    نعم

  • المواصفات المادية

    ‎600 x 850 x 550‎

  • الوزن الصافي (كجم)

    65‎

  • سعة الغسيل (كجم)

    9.0‎

  • لون الهيكل

    أبيض

  • الباب

    باب منحوت (أسود)

  • لوحة الشاشة

    LED

  • استهلاك الطاقة (سنويًّا)

    111

  • تصنيف كفاءة الطاقة بالنجوم

    ☆☆☆☆☆

  • خاصية Bubble Soak

    نعم

  • تقنية الفقاعات

    نعم

  • قفل ضد عبث الأطفال

    نعم

  • تأجيل الانتهاء

    نعم

  • تنظيف الحوض

    نعم

  • نوع الحوض

    الثاني ماسي

  • سهولة الكي

    نعم

  • مكثف

    نعم

  • المحرك

    DIT

  • الغسيل المسبق

    نعم

  • الفحص الذكي

    نعم

  • سرعة الدوران

    1400 دورة في الدقيقة

  • درج StayClean Drawer

    نعم

  • البخار

    نعم

  • غسل سريع في 15 دقيقة

    نعم

  • المفارش

    نعم

  • القطن

    نعم

  • الألوان

    نعم

  • الغسيل اليومي

    نعم

  • الملابس الرقيقة

    نعم

  • تصريف المياه/دوران

    نعم

  • تنظيف الحوض

    نعم

  • الأقطان مع توفير الطاقة

    نعم

  • بخار صحي

    نعم

  • الشطف + الدوران

    نعم

  • الغسيل الاقتصادي الفائق

    نعم

  • المواد الصناعية

    نعم

  • الصوف

    نعم

  • صافي الأبعاد (العرض × الارتفاع × العمق, مم)

    ‎600 x 850 x 550‎

  • الوزن الصافي (كجم)

    65‎

التقييمات

الغسالة التحميل الأمامي مع تقنية دورة البخار الصحي وتكنولوجيا Eco Bubble™‎ -سعة 9 كجم، بلون أبيض

4.7

أوصى به 94% من العملاء.

اكتب تقييمك
5.0 79%
4.0 15%
3.0 2%
2.0 1%
1.0 3%
ملخص التقييمات بالذكاء الاصطناعي
  • يشيد العملاء بهدوء الآلة الاستثنائي، خاصة أثناء دورة الغزل، مقارنة بالأجهزة القديمة
  • يقدّر المراجعون مجموعة واسعة من برامج الغسيل والميزات الذكية مثل الاتصال بالهاتف
  • يثق العملاء بموثوقية الجهاز ويستبدلون أجهزتهم القديمة بثقة بسبب السمعة الممتازة
  • يعتبر معظم المستخدمين الضمان لمدة خمس سنوات والتصميم الأنيق عوامل شراء رئيسية
  • قلة قليلة تذكر مشاكل في وضوح التعليمات أو حالات نادرة من الأعطال المبكرة
أُنشئ بواسطة الذكاء الاصطناعي من مراجعات العملاء، التي قد تتضمن مراجعات مشجعة.

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الفلترات

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ترتيب

الفلترات

2,497 التقييمات

Anonymous
5

2020-10-21

5
I live in a flat with a concrete floor and every washing machine I have had makes a real racket when on a full 1400 spin, this machine hardly makes a sound thanks to the digital inverter technology. When on a full spin you can talk at a normal volume, watch TV and talk on your mobile phone. The load capacity is fantastic and it calibrates before every wash to ensure that your washload is evenly distributed. The bubble technology makes sure every piece of clothing is clean and every stain is removed. The graphite colour way means the washing machine is even nice to look at! I really cannot recommend this machine highly enough, like the energy rating it is A+++
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Romfordgunner
5

2020-10-24

5
I received this washing machine from Samsung for product testing purposes, and it came at an auspicious time, as we were looking for a new one.The washing machine is very quiet which is great especially when I have to do laundry when the rest of the house is asleep. The spin takes out a lot of the water giving room for a quick drying time, With a 9kg capacity, I can have more laundry done in less time - another great feature. The 15 minutes quick wash is very helpful for washing that needs minimal time. The washing machine removes stains and soil on clothes properly. I feel this is the best feature (ecobubble) as the detergent penetrates the fabric better removing dirt/stain easily. Previously I had to wash some of the kids soiled clothing twice but not anymore! The balance created from calibration creates a smooth sound to the drum spin. This washing machine has a lot of settings for washing to suit different kinds of fabric. In addition, one can add additional rinse cycles.This washing machine is well designed and performs wonderfully. I highly recommend the washing machine as a great product to invest in.
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Bzz 12
5

2024-09-15

5
Very Quiet running at all speeds / does not move at all
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الرد من قبل Samsung:
2024-09-30

CX

Thank you for your review! It is a pleasure to see how happy you are with the quiet operation and incredible features on your new washing machine! This magnificent machine will serve you home well for years to come! ^CR at Samsung Support

Anonymous
5

2020-11-23

5
[This review was collected as part of a promotion.] I received this washing machine from Samsung for product testing purposes a month ago, and I wanted to give it a thorough test before giving an objective review. I can start be happily saying it is very easy to operate with plenty of washing options to cater for different loads, with clear buttons/ options to change the number of rinses, temperature, spin speed, including one called Bubble Soak, which is very useful for removing stubborn stains! The controls and display is clear and easy to see and use. I found this to be much quieter than my previous machine, particularly on the spin cycle and also boasts a large 9kg drum. However, out of the 11 different full wash settings, only 2 of them recommend the maximum load - the Cotton one, and the most eco-friendly; ECO 40-60. The machine helpfully plays a long melody when it has finished a cycle, so you will won’t be in any doubt when it is time to empty! It has a mute option though, as well as a child lock, along with the rest of the impressive features. What I found the most useful, and will use most though will be the delayed start option. You can defer the end of the washing time by up to 19 hours. So I can programme it at 10pm, for 10 hours, so the cycle ends at 8am the following morning, ready to hang outside. This is actually necessary as the main loads, which are also the most energy efficient, take over 3 hours long, so would not be practical to start when I wake and hang out before work! I should add there are shorter wash times, including a 15 minute one. The machine cleverly weighs the contents of the drum before starting so the times can be affected according to the load (as the ½ load button on older machines is not required). Also worth mentioning is the hygiene cycle, which has a steam function, which would be useful for those with allergies or health issues, as it boasts to remove 99.9% of bacteria, so will eliminate any horrible dust mites (and clean your facemasks!)!! Additionally, there is a DRUM CLEAN which kicks in every 40 washes, to keep the inside of the machine pristine! As far as the manual, I found this very easy to use, with clear pictures and explanation. What I found slightly bewildering was the installation sheet. This contains QR codes that take you to YouTube videos to take you through, which is very useful, unless you are technically challenged and don’t have a smart phone! This is very much an advanced machine with many useful features, with a great built quality. However, there is also support in the form of Samsung’s Smart Check app, which you can download to your smartphone, and use to troubleshoot your washing machine, in the unlikely event of an issue - I hope that I won’t be needing this, and the machine does carry a 10 year guarantee!
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Simkevics
5

2025-08-06

Ramsgate, Kent, UK

5
We’re really happy with this washing machine. The 9kg capacity is ideal for our family, and the AI-powered energy-saving features are impressive – we’ve already noticed lower electricity usage. It’s packed with smart technology, including the SmartThings app, which lets us control everything from our phone. The ecobubble function washes perfectly even at low temperatures, and the hygiene steam option gives peace of mind for allergy sufferers. Stylish design and very quiet during operation. Highly recommended!
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الرد من قبل Samsung:
2025-08-14

CX

We love reading that we’ve given you that five-star feeling. Keep enjoying! ^CH at Samsung Support

Doc Barnes
5

2023-01-10

Lincolnshire

5
[This review was collected as part of a promotion.] I recently purchased a 9 kg ecobubble series 5 washing machine from Samsung. First impressions very well designed. Also very well built very sturdy, that's why Samsung's give you the 5-year warranty on their washing machines. This is a bonus getting a warranty with it for 5 years, you must remember that to register your machine online or by telephone. I have found that the machine is very easy to programme, with the selected programs on there as they are 14 programmes all together on the machine. You have got a quick wash 15 minutes. You've got fast wash 35 minutes. You've also got on there air cool wash, hot wash, woollen wash, delicate wash, intensive cold wash, hygiene wash this is very handy if you've got young children or you're in the health profession, as I was. You've also got on there rinse and spin, drain, and drum clean. I do think that is a brilliant idea when you've done 40 washes in the machine, it deletes and let you know no to put the drum clean cycle on. I do think full machine should have that now, as it will keep your machine fresh and clean and also save on repair bills. It's a very quiet machine when it is running, as I've tested it on the 14000 RPM. And there's no shaking there are very little noise at all that you know it's spinning at that speed. It's got a massive 9 kg drum on it, which is handy if you've got a lot of children or do a lot of washing. I also like it because it is a triple A+++ washing machine, so saving on the pounds for the electric as we all need to do now. So in general I think this an excellent machine from Samsung I do not know if they could put anything else on the machine as it's got everything that you need. Going to the showroom that sells washing machines and have a look I think you will be surprised how well built and the quality of this washing machine. I will recommend this washing machine to family, friends, and colleagues.
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الرد من قبل Samsung:
2023-01-12

Samsung Support

Thank you for the awesome review! We are over the moon to read how much you love your new ecobubble washing machine thanks to a wide range of incredible features! With a sleek design, powerful performance, undeniably fresh, clean results, a giant drum capacity and a wide range of cycles, it's easy to see why you're so pleased! ^CR at Samsung Support

Cora
5

2021-04-23

5
Just had this a day ago. I had no washer for almost 2 months as LG messed about with the repair. Finally I've got this new Samsung. As soon as it is set up I had to wash 4 loads.. Wash after wash. It is better compared to my old one which is almost cost the same price. I love the different programs and the tune after wash. Delivered on time by 2 gentlemen to my kitchen. Hats off to them as they had to go through 28 steps(felt sorry for them.. The joy living in the top floor). At the back of the machine there's a dent but didn't affect the use. Overall so far it is a great machine I hope it will last more than 5years.
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Mac9
4

2026-03-03

4
[This review was collected as part of a promotion.] Machine works really well. Included documentation is not comprehensive enough e.g. it does not say what the symbols on screen represent or what cycle setting buttons do. Serial number is needed for registering guarantee but it is on rear of machine. Not good if technician has installed machine and left. Especially if you have broken your hip. But wait it's a smart device. I'll ask Samsung help. No matches to my query. The number is in the app. Download app. Register. Add machine. Tap on washer. Then tap three doors on top right of screen. Then tap on information and it's there. Clear as mud? And finally this review form asks did I receive an incentive. I did not but the drop down menu only had one choice "yes". Overall actual machine is great but the app and documentation needed serious work.
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الرد من قبل Samsung:
2026-03-05

CX

We're so pleased to hear that you're enjoying the performance of your Samsung Series 5 AI Energy Washing Machine, Mac. We're sorry to hear that the included documentation isn't comprehensive, and we'd love to help you in recognising the symbols. You can find a full user guide on the following link, and symbols and cycle settings can be found from page 36 onwards: https://downloadcenter.samsung.com/content/UM/202505/20250508132208092/OID71784_IB_WW5000C-MD_EN_250328.pdf A user manual can also be found in your SmartThings app by selecting your machine, tapping Service and then User manual. The serial number can be located on a label by the door area, and it should be on your sales invoice as well. As you've stated, it will also be in your SmartThings app, and this can be found by selecting your machine, tapping the 3 dots in the top right-hand corner, and selecting Information. Here, you will find the model number, the serial number, and the software version. We really appreciate your feedback in regard to how accessible this information is, and we can use this to make improvements going forward. Thank you for sharing your review with us. ^EW at Samsung Support

Jen25
5

2025-09-20

Merseyside

5
I am clueless with anything technical or learning how to use new tech! But this washing machine is very easy to use and lovely and quiet but above all- economical getting the clothes really clean on short cold cycles. Would highly recommend this product aswel as it permits a 5 year warranty which is hard to find on many other washing machines.. so far more than pleased!👍🏼
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الرد من قبل Samsung:
2025-09-24

CX

We love reading that we’ve given you that five-star feeling. Keep enjoying! ^KF at Samsung Support

Melody89
2

2025-04-06

Basingstoke

2
One of the most annoying washing machines I've ever purchased! The touch screen panel, and the child lock features are pointless when they can simply press the off button.. or if you accidentally lean on it with your clothes it turns off! Poor design! Other machines I've had it starts right where it stopped but no, not this one.. you'll be half way, drum full and it's lent on and it turns off.. y9u then have to drain and use the DOWNLOADED spin cycle just to restart again! If I could i'd throw it out the window! And not to mention the socks that gather at the front, get a sock bag if you buy this! They come out dripping wet and often still with detergent on them from being at the door during the cycle! Poor design and wastes water!!
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Cinghiali
5

2025-02-15

5
It is a quiet, energy efficient and very effective washer. It has a wide range of programmes shouhld you choose to use them but we've found, that for the 2 of us, the Mixed Load is perfectly adequate - and do remember you can alter the water temperature and spin speed if required. We tend to lower the water temp. from the default 40' setting to 30' - the load of clothes & bedding perfectly cleaned. The only problem is finding the serial number - it wasn't on the door or door surround so we entered the lower number on a QI sticker, near the door.
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SkintoMcG
5

2020-11-09

5
[This review was collected as part of a promotion.] I received this washing machine from Samsung for product testing purposes. The machine itself arrived 2 weeks ago and replaced an aging machine that had broken down and was awaiting a new part. First impressions? It looks BIG. Rather than being a flat-faced traditional style washer, this bulges out a bit. However, this still fitted easily into the space vacated by the old machine perfectly. Second - this looks like a modern washing machine, without having loads of complicated options or a touch screen you'd need a degree in computer science to operate. My only criticism is that it isn't clear whether the default Eco wash (ECO 40-60) washes at either temperature, and it is one of the few washes that the user can't change the temperature on - however the ability to choose from a multitude of simple options mean that this is a minor point. Feature wise - this has a GREAT fastwash option. The 15-minute fastwash has been well used already (although when you up the temperature to 30C and set the spin to 1200, it does move to 24 minutes!). This is still half the time our previous machine took - and in my experience the results are better. On top of that, our old machine had a tendency to eat at least one garment per wash - the fabric care drum in the Samsung has definitely made a difference here. Also - really dirty clothes after sport or activity? The Bubble Soak option makes a difference for soiled clothes without having to use extra detergent. We used this for a very dirty after-school load and our son's uniform came out clean - again in a shorter wash time than our old one. Hopefully it'll deal with my dirty clothes after a day's trail riding easily! Finally - why did we not get a machine like this when our son was pre-school? It is almost silent on full spin. The noise difference is more than just noticeable - we can hear ourselves think without closing the door to our utility room - before we had to have all doors closed to not be distracted by the noise. All in all I'm well impressed by the washing machine and I'd definitely recommend this to anyone looking for a new washer.
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Jennywrenpen
5

2022-11-12

Plymouth

5
[This review was collected as part of a promotion.] This is like something out of the future. Lots quieter than my old washing machine and once I got the tap turned on properly for the cold water pipe it was running like a dream. Love how it works out how much water to use , what kind of spin you might need etc.., depending on the cycle you pick and the weight of your clothes. Even though it is pre programmed on certain cycles you can still alter the temp, how many rinses and the speed of the spin. So not set in stone. I actually like my music when it sings to you at the start of the cycle and end but you can switch this off. Well worth its money for the extra 5 year warranty .
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الرد من قبل Samsung:
2022-11-14

Samsung Support

We're so glad you love your washing machine, Jenny! it's so calm and quiet when on a cycle and has so many smart programmes, so most of the time it does all the work for you without you having to think! If only it could put your clothes away too. ^EM at Samsung Support

Busy Lady
5

2023-09-23

East Kilbride, Scotland.

5
Loving the ‘magic’ eco bubbles (mix of air, water and detergent) creating bubbles which let us save money by washing clothes at lower temperature, thus saving us money. The hygiene steam cycle for underwear gives peace of mind too. Even the 15 minute wash just to freshen up our clothes which aren’t really dirty enough for full wash programme is economical. It’s still early days yet as machine is still new to us so lots more to discover but very pleased with it so far. All this with the fact that machine has a modern sleek appearance making it aesthetically appealing too. Will attach photo to show. Very happy buyer.
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الرد من قبل Samsung:
2023-09-24

CX

Thank you for your incredible review! It is an absolute pleasure to read about your love of this ecobubble washing machine! With the bubble technology and a plethora of customisable cycle options, you are guaranteed to get the cleanest results possible for every single load. Not only can you enjoy the technical prowess of this stellar appliance, but the smooth and sleek design makes it the perfect addition to any modern home! We know you're going to love it for many years to come! ^CR at Samsung Support

Denton33
4

2026-05-28

4
[This review was collected as part of a promotion.] Looks a really good buy overall. Initial thoughts having observed washer during paid installation Drum Clean are; 1. Waste hose is to short. If there is a need for maintenance, this would have to be disconnected inorder for washer to be pulled fully out. 2. Make sure if you pay for installation get the serial number off the back of the washer (if not visible on the front) before the installer fits it. A nightmare to pull out even on a smooth tiled surface. 3. Not as quiet as my previous 16 years old, fault free washer, but acceptable. 4. Had difficulty connecting to Smart Things even with very good WiFi.
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الرد من قبل Samsung:
2026-05-29

Samsung

Thank you for taking the time to share your feedback regarding the recent delivery and installation of your Series 5 AI Energy Smart Washing Machine, Denton. It's important for us to understand our customers, so your feedback is essential for us to understand where we can improve. We have noted down your concerns regarding the length of the waste hose, and we can confirm that the serial number can be found elsewhere. When you open the door of the washing machine, you'll find a white label on the rim, on this label is the model and serial number, so you will not need to remove it to be able to gain access to this Information. We're happy to hear, however, that you've decided to upgrade to this model following 16-years with your previous washing machine. The Series 5 features a Digital Inverter Motor, which replaces standard noisy brushes with magnets for an ultra-smooth, long-lasting, and energy-efficient wash. Whilst SmartThings provides smart, remote laundry control, 70% energy reduction using AI Energy Mode, and automated troubleshooting. It streamlines your laundry routine by giving you complete control directly from your phone. Thank you for sharing! ^JM at Samsung Support

Nickyhigs
5

2024-06-12

Highland

5
I am extremely happy i opted for a samsung washing machine its so quiet and the functions you can aet directly from your phone is amazing,my husband has always bought samsung phones and tablets and we thought let's give the white goods a go and we have not been disappointed.its a quality product for a fabulous price,and it comes with 5years extended warranty and 20 years motor parts,so confident is samsung their goods will last.and that is a rare thing these days for washing machines to last a year never mind 5 years and beyond.i will definitely be looking in future into buying more smart goods from samsung.
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2024-06-13

Samsung UK Reviews Team

It is an absolute pleasure to see how impressed you are with your new washing machine! With quiet operation, SmartThings connectivity, powerful cleaning and peace of mind with an extended warranty, what's not to love! ^CR at Samsung Support

Mrs H55
5

2020-10-18

5
I received this washing machine from Samsung for product testing purposes. I have used the machine over the last week and used 3 of the many programmes. Quick wash - just to freshen up a blouse rather than a full wash as it was only worn for an hour previously. Worked as described, one fresh blouse. Mixed load - done in less than an hour, all stains removed. Wool load - washed in less than hour, no shrinkage in the jumpers, not overly damp so will dry in a reasonable time. Not tried the steam wash to get rid of bacteria but think this would be good for parents who use traditional terry nappies, less harmful for the environment than disposables. Instruction booklet is thick but it provides great in-depth instructions which would be good for the older-generation who struggle with technology. It explains each programme and what can be changed in terms of spin speed, temperature, number of rinses, delayed stop etc. Overall, great washer, quiet, lots of useful programmes and features
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JayJay71
5

2024-06-21

Devon

5
This is a fantastic machine, it’s easy to use and very, very quiet. I have downloaded the App which gives you different options and shows how long left you have on a cycle when the machine is running I am very impressed with the 5 year warranty
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الرد من قبل Samsung:
2024-06-22

CS

You'll find every type of cycle that you'd need for any type of wash load packed into your Series 5 AI smart washing machine, Jay Jay, and the great news is that it will always remain whisper quiet no matter how intense the cycle gets. Even though there are plenty of options, you'll never get lost navigating through its options, particularly once you've connected it to the SmartThings app, which will even offer suggestions to you. Knowing how long is left on a cycle makes it easier to be ready for the next stage of the process as well. The extended five-year warranty is our way of showing our faith in its ability to provide a lengthy and reliable service. ^DB at Samsung Support

Chrus653
5

2026-01-08

West Yorkshire

5
Machine is quiet, has plenty of programs and is of good solid build. So far I’m very pleased. Just hope it lasts. Replacing a machine (not Samsung) I bought from new that did 257 washes then went bang. I have higher hopes for this one.
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الرد من قبل Samsung:
2026-01-09

CX

We're delighted to hear that you're pleased with your new Samsung Series 5 AI Energy Smart Washing Machine. It’s wonderful to know that you're enjoying its quiet and efficient performance, as well as its premium design and wide range of washing programmes. We're confident that this fantastic appliance will continue to meet, and even exceed, your expectations for a long time to come, as it embodies the quality that makes our brand such a reliable choice. ^CL at Samsung Support

Ant 78
3

2026-09-10

3
[This review was collected as part of a promotion.] Washing seems fine itself but there is an issue with small items such as socks and some underwear getting stuck on the lower door seal… very disappointing and annoying… would not expect such an issue with a brand like Samsung
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الرد من قبل Samsung:
2026-09-12

Samsung

We appreciate you taking the time to share this review with us, Ant. We’re pleased to see that you’re happy with your new Series 5 Washing Machine overall, although you’ve noticed that small items can easily become trapped in the door seal. We strongly recommend checking the door seal for any signs of damage and keeping it clean by following the guidance in the link below: https://www.samsung.com/uk/support/home-appliances/check-the-cleaning-functions-and-sections-on-the-washing-machine/ Please also ensure that the washing machine is not overloaded, as this can cause items and debris to become trapped in the door seal. If you still need support with this, or have any questions about getting the most from your washing machine, please don’t hesitate to get in touch. You can find our full contact details and operating times on our Contact Us page here: https://www.samsung.com/uk/support/contact/ ^CL at Samsung Support

The Gribbin
5

2024-06-23

Tewkesbury, Gloucestershire

5
Brilliant first four washes so far, using different cycles. Connected to Smart Things app so I know what it's doing, and when it's finished. Looking forward to many happy years of trouble free laundry.
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CovSco
5

2024-01-13

Coventry

5
Good product, fairly quiet for a washing machine and we were able to purchase at a fair price too from a well known trusted retailer. It is our first Samsung home appliance and we have heard good things so we're keeping our fingers crossed all continues to work well. The only feedback we have is that to register the product for the 5 year guarantee, the product details were not on the machine where the online support information said it would be. However, after a few moments, we found the information needed to complete the registration within the allotted time frame.
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Nicolae82
5

2026-04-20

Kingsbury, Tamworth

5
Really happy with my purchase, it's a great washing machine, good looking, lots of features and programmes to choose from, overall it's a good investment.
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الرد من قبل Samsung:
2026-04-20

Samsung

We’re glad to hear that you’re so happy with your new Samsung Series 5 AI Energy Smart Washing Machine, Nicolae! From its sleek design to its impressive range of smart features and washing programmes, this premium appliance is a great investment to enhance your laundry experience. Keep enjoying! ^CL at Samsung Support

Peonypinky
5

2022-10-29

Bristol

5
[This review was collected as part of a promotion.] It's quiet and does a good quick wash. Pleased with it so far. I like the simple programme control, easy to select and operate the machine.
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IanH83
5

2024-05-02

5
Great performance and machine is so quiet never heard a washer as quiet as this one
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AmmTal
5

2025-04-19

West Yorkshire

5
[This review was collected as part of a promotion.] Perfect family machine so many extra functions. Highly recommend.
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الرد من قبل Samsung:
2025-04-20

CX

We're thrilled to see you're loving the Series 5 Washing Machine! With its excellent cleaning capabilities, energy efficiency and quiet operation, it is indeed the perfect appliance! Many thanks for the five stars! ^CH at Samsung Support

melCHRISTian777
5

2022-10-13

Bedford, England

5
[This review was collected as part of a promotion.] I love the great features and the finished product
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الرد من قبل Samsung:
2022-10-15

Samsung Support

We are delighted to see that you are already making the most of the amazing features of your new Series 5 ecobubble Washing Machine! From Hygiene Steam to Drum Clean, from StayClean Drawer to Bubble Soak and more; everything you need is in this appliance to give you perfectly washed clothes with the greatest results. Not only that, but this washing machine is also incredibly easy to use thanks to the straightforward and user-friendly panel that will offer you a personalised and fun experience. You know you are always going to get the best quality with us! ^CL at Samsung Support

Joe Washing Machine Buyer
5

2024-04-06

The Middle of Nowhere, UK

5
I put my dirty clothes in and they come out clean. It uses some water and some electricity, and if you connect the phone software to it, it'll even tell you how much water and electricity it's used. It's quiet and it plays an irritating tune when it finishes a wash cycle. The buttons and display are good. It looks like it would fit in with a modern house, but my house is very old so it looks somewhat anachronistic, however that isn't a problem for me because I don't sit looking at the washing machine all day. Attached for your viewing pleasure is the optional infurating jingle the washing machine plays, which can be heard all over the house. Why someone at Samsung thought this was a good idea, I am not sure, but there we go.
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الرد من قبل Samsung:
2024-04-09

Samsung UK Reviews Team

Thank you for sharing your positive experience with our ecobubble™ Washing Machine, Joe! We're thrilled to see you're impressed by the cleaning performance and range of features it has, notably the SmartThings connectivity which allows you to monitor your water and electricity usage to help you be more energy-efficient! We're also pleased to see you're enjoying the buttons and display, as well as the quiet operation. We understand the end-of-cycle jingle isn't to everyone's taste, which is why we've included the option to mute this if you'd prefer. You can do this by holding down the '08 Intensive' button down for 3 seconds. If you need further assistance with your machine, our Support Teams are on hand to help. You can locate our contact methods and operating times by heading to the following link: https://spr.ly/6427wwpEN ^AP at Samsung Support

MrsR
5

2022-11-19

NorthWest

5
[This review was collected as part of a promotion.] Very pleased with my new Washing machine. Not quite as quiet as I'd expected from other reviews but to be fair alot quieter than my previous machine. Good choice of programmes and it shortens the cycle itself if under weight which is a great feature. Like that it switches off when finished saving energy. Clothes come out really clean and that's without the use of the bubble technology. Have yet to try this feature. A good choice just annoying to find it's gone down £50 in last few days since I bought it. Very annoying!! Shop around for best price. Recommend to others looking for a family sized, energy efficient machine.
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الرد من قبل Samsung:
2022-11-21

Samsung Support

We are pleased to see that you are happy with your new and amazing Series 5 ecobubble Washing Machine! As you mentioned, this fantastic appliance is quiet and efficient thanks to the Digital Inverter Technology that makes you save money in the long-term while protecting your clothes with the greatest washing results. It's also great to see that you are enjoying the many personalised programmes and cycles of this appliance, as well as its unmatched smartness, as it recognises each load and adapts the operation to give you perfectly washed clothes. Doing the laundry has never been easier and smarter thanks to our latest and greatest Samsung appliances and technology! ^CL at Samsung Support

SeeWatchdogBBC
1

2025-08-23

London

1
A know problem with the EcoBubble machine is the faulty door seals / wire clamp. This problem was featured on BBC the one show 16 Oct 2024. My Machine is only 18month old and Samsung insisting this is damage not covered under Warranty and to fix this would cost me 30% of the purchase price , although the part only costs a few pounds. The faulty seal / clamp means the machine leaks water. Search online it’s a common problems with hundreds of unhappy customers. Totally disappointed with Samsung. I expect the machine to last longer than 18months
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الرد من قبل Samsung:
2025-08-26

CX

Thank you for your feedback, although we do regret seeing that you have had this issue with your Series5 Ecobubble Washing Machine. We do design all our products to provide a lengthy and reliable service, but we can understand your frustration if this has not been your experience. We recommend keeping in touch with our Customer Support team so that they can continue to look into all available solutions with you. ^DB at Samsung Support

Artursxx
5

2020-10-23

5
I received this washing machine from Samsung for product testing purposes. This is my first Samsung washing machine and it is absolutely fantastic! I’ve received this machine for about 1 week now and very happy with it. Design and quality overall is very nice and stylish. It has a lot of good features but I’ve just stick with the basics. The display panel and rotation knob look great, the digital display is nice and clear showing time remaining, the range of programs is considerable, operation is simple, fairly intuitive to use. Really stylish looking. It is extremely quiet, easy to select programs. The drum is spacious. This washing machine gives a perfect wash even on 15 minutes quick wash cycle, clothes are clean and well spun. Daily wash (“mixed load” programme on 40 or 60 degrees on your choice) is just an hour so I can get 2 -3 loads of washing a day done no problem. So I would say this Samsung washing machine is perfect for family with kids, for busy parents. I was pleased to see that this machine has a “quick wash” and “mixed load" setup programs as this helps me get through my washing quickly, and the clothes still come out perfectly clean. The one thing that really matter to me with washing machine is the melody that notifies the end of the wash, just to my mind, is too long and too loud. That’s probably the only thing, that I didn’t like in my new Samsung machine. It is very easy to use, it is quiet and takes a huge amount of washing per one load, which is what you need when you have a big family. Would I recommend this to my friend? Yes, I would. Definitely it’s a nice bit of kit.
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1 of the four horsemen
5

2025-04-04

In my house silly!

5
Fantastic machine only let down by the wrong info on Samsung's website telling wrongly where to find the serial number. If the people filling in the website details were as good as those who make the machines I would not have spent ages looking for a serial number which appears to be only available through their app. What a pity this review has to be so honest and I cannot be bothered to add anything about the machine. Hopefully reading this will get someone to sort out the website and correct info to be given to those looking for the serial numbers. Some review stars taken away due to this ballsup, otherwise all would be 5 stars.
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AlannaNZ
1

2023-04-18

Hertfordshire

1
When working this machine is fine, reasonable range of cycles and clothes generally come out cleaned well - although doesn’t always work well with pods which sometimes stay by the door and don’t open fully. However our machine has broken twice in the first 6 months, despite light-average use (2 person, adult household). Our spin cycle doesn’t work and whilst getting the first repair booked was easy, getting it repaired a second time is turning out to be very difficult. We’ve had a total of over 3 weeks with no working washing machine in the last month which is incredibly frustrating. I would recommend this machine for this reason.
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الرد من قبل Samsung:
2023-04-19

Samsung Support

We appreciate you taking the time to share your feedback for your ecobubble washing machine, Alanna! We love that you've enjoyed the performance and range of cycles available, but sorry to see that it has suffered some faults and needed repairing. Please stay in touch with our Customer Support Teams who will provide you with all the advice you need going forward. Our engineers will get it inspected and repaired as soon as possible, so we appreciate your patience! Follow this link for all our contact details and opening times: https://bit.ly/SamsungUK-Support ^EM at Samsung Support

Lover1
4

2025-01-05

4
Never known a electrical item play tunes when it has finished a cycle!! Well this washing machine does. Very novel idea. Only real downside, which knocked down to a 4 score, is the silly way it is set up to do delayed starts. Previously with our last washer you would work out how many hours it was before you wanted it to come on and do the wash. Unfortunately with this one you have be a mathematician. You have to add the cycle time on to the time when you want it to start?! In other words you have to work when it will finish and not when you want it to start. Ridiculous idea. Other than that great washing machine with no issues.
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الرد من قبل Samsung:
2025-01-19

CX

We're so happy to see the Series 5 Washing Machine has pleased and delighted you! With its wealth of cycles, great design and huge capacity, it is indeed an amazing appliance! We will take your feedback onboard going forward. Many thanks for the four stars! ^CH at Samsung Support

XeoMK
5

2024-09-05

MK

5
For the price and next-day delivery, this washing machine is an absolute steal! I'd recommend it to anyone who isn’t too picky. It’s got a lovely design, and the controls are super easy to use. The installation? A breeze – swapped out the old one in about 5 minutes flat. At 1400rpm, it's whisper-quiet – though the water pump does have a bit of a grumble. But honestly, the washing results are fab. The only downside is that some of the smaller bits occasionally get stuck under the glass – poor things don’t get a proper wash!
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الرد من قبل Samsung:
2024-09-13

CX

Ir's fantastic to see that your Series 5 AI Smart Washing Machine is so pleasantly exceeding your expectations, and that you'd enthusiastically recommend it to others. We're also pleased to see that you were able to get it up and running so quickly. It's as functional as it is stylish, and you'll always find it simple to use. You'll find every kind of wash cycle that you could want, but you'll get a silent run from it no matter how intense the cycle needs to be. It'll give you the most remarkable results from the most delicate items to the most stubbornly stained. We are happy to take on board your feedback regarding smaller items occasionally getting trapped, so we can keep on improving everything that we release. ^DB at Samsung Support

PrincessWannie
5

2020-10-24

5
I received this washing machine from Samsung for product testing purposes. The washing machine has great features to suit any fabric type. It's quick was is very useful for short washed. I have seen the difference the ecobubble makes in washing compared to my previous washing machine. It is very quiet making it possible to do my laundry even at odd hours of the night. Although I haven't used the hygiene stem yet, I am pleased to have such a feature that will increase the level of hygiene in my clothes. You are guaranteed stain removal even without using the pre-wash, great for families with children. The extra rinse features allows for added rinse time during wash. The 9kg capacity is great allowing more wash at a time. I would recommend this product 100%.
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Sammm
1

2025-03-21

Leeds

1
I would avoid buying. On a quick was items come out still dirty. I then use a longer was cotten one I believe. It says 1 hour 40 mins to wash. It then starts to was and 20mins or so into washing ut changes the setting itself and changes to a much hotter wash and the time change to 3 hours 40 min. I don't like to leave the washer as it will start washing whatever wash it decides to choose for you. I'm really unhappy with the washer. It has also changed to a much hotter setting and then clothes get ruined. Shrinking wool items for example when I didn't choose that setting. Also every setting is so long and 1 setting makes my clothes smell of nothing. Also some times when I wash towels the door starts to bang really loud and move about almost seems asif it will come open.
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الرد من قبل Samsung:
2025-03-21

CX

We are sorry to read that the Samsung Series 5 AI Energy Smart Washing Machine has not met your expectations overall, Sam. More specifically, we appreciate that you noticed your laundry is not as clean as expected after a quick wash, and that you are not happy with the way the appliance performs in relation to the temperature, washing time, settings and programmes. Additionally, it is our understanding that you noticed an unfamiliar noise when washing towels. We recommend getting in touch with our Home Appliances specialists, who will be able to assist you with resolving any issue you are experiencing with it, while also sharing the best tips and steps about how to get the most out of its advanced cleaning technology and features. You can contact them at 0333 000 0333, Mon-Fri | 8am to 8pm, Sat-Sun | 9am to 6pm or on Live Chat here: https://bit.ly/SamsungUK-Support ^CL at Samsung Support

Mac2412
5

2024-10-14

London

5
We have bought our first Samsung washing machine after our original one broke. I am pleasantly surprised by the great design, easy fitting of it as well! The washing machine has many options, which is amazing. I am really impressed with how quickly I was able to set up and connect to the app. The washing machine's app allows me to choose my washing cycle. My favourite option so far is the ability to pause mid cycle to add or remove clothes. It also has ecobubble and allows for steam washing which I am looking forward to test. The washing machine is very quiet compared to my my old one. It is easy to use and has energy saving and energy tracking function.
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2024-10-19

CX

Thank you for taking the time to share with us this five-star review about your amazing Samsung Series 5 AI Energy Smart Washing Machine, Mac! We are delighted to read that you are happy with the fantastic design of this appliance, and that you fitted it easily and quickly in your preferred spot. It is also great that you are impressed by its range of washing features and cycles, as well as with how easy it is to set it up and control it, directly from the SmartThings app. Additionally, we are pleased that, among the many great features of this appliance, you are particularly happy with its ability to stop mid-cycle, so you can add and remove clothes for the most versatile experience. We are also confident that you will soon notice the difference in efficiency as your washing machine uses the advanced Ecobubble technology; and we are also glad that you are looking forward to using the Hygiene Steam feature. The superb efficiency of the Series 5 paired with its quiet operation and user-friendly controls will make doing laundry a pleasant moment in your day! ^CL at Samsung Support

Medic48
1

2022-07-15

1
Bought in November 2020, with the 5 year guarantee. Went into hospital had operation, when I eventually left hospital, went to use washing machine, half load. When I went back 20 minutes later, smell of fumes coming from back of machine, turned it off. Eventually I went to Curries to explain, as it was over a year old, 17 months, wasn't under warranty, gave me Samsung Number, explained what happened, sent an engineer out, he took the top off, said it was water damage caused by connection. Weeks later I have tried Curries, Samsung, and I have been told to claim from my home insurance. Looks like 5 year warranty is no good?
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الرد من قبل Samsung:
2022-08-23

Samsung Support

Thank you for bringing this to our attention, and we're sorry to see that you've had an issue with your washing machine. All of our home appliances come with a 24 months warranty as standard, which is automatically applied from date of purchase. If your machine was eligible for an extended five year warranty, this would have had to have been registered on our website within 30 days of purchase. Our engineers will do a thorough inspection to find the root of the issue and always aim to get this resolved as soon as possible. We would happily do this if it is still within the warranty period and hasn't suffered any accidental damage. Please stay in touch with our Customer Support Teams who will provide you with all the relevant advice going forward. This link has all our contact details and opening times: https://bit.ly/SamsungUK-Support ^EM at Samsung Support

FormerSamsungfan
3

2025-06-12

Leicestershire

3
This is the second Samsung washing machine I've had. Like most things about it,( which is why I bought another) except one thing- the detergent build up in the detergent drawer, despite my continually cleaning it. It coats the inside of the main and prewash compartments, cannot be removed ( I've tried everything including bleach). I contacted Samsung- was told I should not be using powder detergent in the drawer! Huh? Nowhere in their manuals etc does it say don't use powder detergent in the drawer! Seems it should be put in the drum! But then you can't do a prewash... Very disappointed- they could at least sent me a replacement drawer, I felt fobbed off basically
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Moo01
4

2025-04-23

East Sussex

4
My last machine was an eco bubble 8kg in graphite, I loved the machine, had all the features i wanted but due to operator error the machines life ended early; I then brought this machine only last week, and although I cannot fault it, it is lovely and quiet, looks stylish and is easy to use, I am however disappointed that I didn’t realise that It does not come with a specific ‘drain and spin’, button, which I used often on my last machine. (I realise you can pull the pipe out in an emergency). I see the series 6 has this and wish I had looked into this more so for this reason I have only given it 4 stars for features
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الرد من قبل Samsung:
2025-04-24

CX

Thank you for taking the time to share with us this positive review about your new Samsung Series 5 AI Energy Smart Washing Machine, which you purchased as a replacement and upgrade from your previous appliance, Moo. We are glad to read that you find this brilliant washing machine very easy to use, and that you are also happy with its quiet operation and premium design. Still, we also appreciate that you wished it to come with a drain and spin button, and we can confirm that this model does come with a Rinse + Spin cycle, which you can select by rotating the Cycle Selector to the correct option, as specified on page 38 of the User Manual: https://downloadcenter.samsung.com/content/UM/202501/20250107194511498/OID68834_IB_WW5000C-MD_EN_240619.pdf We are confident that the guidance above will help you enjoy a five-star experience with this brilliant product, which will wash all your clothes perfectly while also adding style to your home. ^CL at Samsung Support

Timmythecat1
5

2022-10-21

London

5
[This review was collected as part of a promotion.] Just started using the machine and it seems great. The display is excellent. It feels all together a modern appliance. The presentation of the instructions does not really generate the same impression. One thing that would be nice for manufacturers to provide is a small laminated card listing recommended weight for different washes so that it can be left out. We have 4 adults in the house using our machine. A simple card as a guide would help to encourage correct use. Perhaps with dos and don’ts. Do zip up zips, turn buttons and embroidery inside etc. Don’t wash wash waterproof garments, shoes, rubber backed mats etc
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Deev8
5

2022-02-20

5
I bought this machine yesterday and couldn't wait to use it. Digital display is absolutely fabulous and lets you see what is going on at each stage of the wash. Super easy to work. I love the fact that it is so quiet too. I washed my bedding and it came out lovely and clean. You can alter temperature and speed of the spin along with also being able to delay the wash. Thrilled to bits with it and the tunes it plays are so calming too at the end of the cycle. Definitely worth its money so far.
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Izzy22
5

2022-11-28

Preston

5
[This review was collected as part of a promotion.] I absolutely love this machine. It looks really smart, is well-made and easy to operate. It has a lot of programs that are useful: hygiene, bedding, and drum cleaning, to mention a few. You can personalise all of them using welI-designed and easy to understand overrides. It is a perfect match of quality, reasonable price and excellent energy and quietness ratings (well deserved As in the last 2 categories). I have an open-plan kitchen and it was really important for me to get a machine that is quiet. You need to be careful with measurements because though the size is standard, the machine is so massive that the front panel may stick out a bit like in the photo, so it is good to make sure that you have enough space in terms of depth. Overall a great appliance like most Samsung stuff I have bought so far.
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الرد من قبل Samsung:
2022-11-29

Samsung Support

Thank you for your five-star feedback, Izzy! It is an absolute pleasure to know how much you are loving your new washing machine. Especially thanks to its user-friendly controls, cycle options, energy efficiency and of course its lack of noise while in operation! Enjoy! ^CR at Samsung Support

B012434
1

2025-04-18

West midlands

1
Poor machine, small items such as socks and washing pods always make there way to the front of the machine and get stuck in the seal, clothes often not been cleaned properly as the pod doesn't always dissolve due to this. I paid for the machine to be professionally fitted, the men who turned up couldn't speak English and did not fit the water pipe correctly causing a flood and damage to my cupboards, really let down with it all will not be using Samsung again
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الرد من قبل Samsung:
2025-04-19

CX

We are disappointed to see you are not having a good experience with your Samsung Series 5 AI Energy Smart Washing Machine. We'd recommend contacting our Home Appliances Team who can get any issues resolved. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support

Mimimac
1

2026-01-30

Sussex

1
Great at the beginning and now falling apart and not sure what the 10 year warranty is like but from what I have read online, it’s misleading as it’s for that is for the motor only - of course they don’t tell you when you are buying it. Also apparently you need to register it within a quick time frame when you buy it. I not looking forward to speak to customer care and anxious already thinking about it. For disabled customers like myself it’s just difficult
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الرد من قبل Samsung:
2026-01-31

CX

It’s disappointing to hear that, although your Series 5 Washing Machine initially provided a great experience, it’s no longer working as expected. Our friendly and professional colleagues are always on hand to help get your appliance back up and running. They’re trained to resolve most issues through guided troubleshooting and, if needed, can also assist with arranging an engineer visit for repair. All Samsung appliances come with a 24‑month manufacturer’s warranty that doesn’t require registration. This model is also eligible for a 20‑year motor warranty, as well as a 5‑year extended parts and labour warranty if it was registered. Please don’t hesitate to get in touch with our experts. We’re ready to help. You can contact us on 0333 000 0333 (Mon–Fri | 8am to 8pm, Sat–Sun | 9am to 6pm), or via Live Chat here: https://www.samsung.com/uk/support/contact/ ^CL at Samsung Support

Kanny
1

2024-03-17

1
By far the worst machine I have ever bought. In my opinion it is faulty machine, but Samsung don't agree . On that basis then the noise on spin is clunky a if there a brick inside. Don't dare to run if there's any visitors in the house and certainly can't run overnight as it will keep me awake, and probably the neighbours. As amazing stay it is "unbalanced load" and items should be loaded one at a time and with a full load. What's the point of 20 min short cycles etc if you always have to have a full load with an even number of towels? Btw - yes, it still made a racket with the full load each sock at time.
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الرد من قبل Samsung:
2024-03-18

Samsung UK Reviews Team

Thank you for sharing your feedback with us, Kanny. We are sorry to read that you are still experiencing an issue with the noise your washing machine is making after following the advice to balance the load. If the issue persists, please do not hesitate to contact our Home Appliance Specialists for further support. You can find all our contact methods and their operating hours here: https://spr.ly/6421kiWK7. ^CR at Samsung Support

DenkovaD
1

2023-05-14

Kent, UK

1
We bought a washing machine, with 5 years warranty. I wasn't any happy with the quality of washing, compared to my old one, other make, same capacity of load but to save myself the trouble , decided to keep it The first need of repair was 3 weeks after the purchase - they acted quick and reasonable, then after 6 months of use ( the machine is placed in a completely dry room) the machine got a nasty rust at the front top panel - they said it isnt their problem. And a month ago the machine flooded my first floor, the leakage is coming from inside, not from the connecting hoses - their first booking for repair was for a week after, then been cancelled by them, then we made another booking - 2 weeks longer longing, again cancelled and its now a month without working machine still in a warranty. Same model in Germany is with 10 years guarantee :D
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الرد من قبل Samsung:
2023-05-17

Samsung Support

We're sorry to see that you've had some issues with your washing machine. This isn't the experience we'd expect at all, so would love to get this sorted for you as soon as possible. We can understand that it is frustrating when you don't have a washing machine for a long period of time, so we appreciate your patience with the repair process. Please stay in touch with our Customer Support Teams, who will provide you with all the advice you need going forward and arrange for an engineer to get it fixed. Follow this link for all our contact details and opening times: https://bit.ly/SamsungUK-Support ^EM at Samsung Support

Joonie61
5

2025-11-22

Shropshire

5
Great machine, delivered on Tuesday 20th Nov. 8kg just right for two of us. Several cycles cover most combinations of my washing loads. It's quick, very quiet, very efficient and my main reason for buying a Samsung washing machine is because I trust Samsung for quality with everything I buy from them and of course, being able to connect my tablet to the machine means technology assists me too to keep an eye on the washing progress. 100% happy
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الرد من قبل Samsung:
2025-11-23

CX

Congratulations on your latest purchase, Joonie. We're so pleased to hear that you're loving your brilliant new Series 5 Smart Washing Machine. The 8KG capacity is perfect for two, and the selection of cycles is varied to cover all needs. It's a quick, quiet, and highly efficient A-rated machine that delivers perfectly clean and hygienic laundry in no time. It's absolutely brilliant to hear that you're a fan of Samsung and that we have your trust, and we're so delighted to have you on board! The smart connectivity to your tablet delivers ultra convenience, allowing remote control, remote monitoring, and more control of the energy management features! Thank you for sharing your five star review. You've really made our day! ^EW at Samsung Support

Chlobo1234
5

2025-10-23

Yeovil

5
Love this. Makes washing much easier to select washes on phone and send to machine. But sadly you cannot stop or start the machine from your phone. One thing I like is how when you press pause, it immediately unlocks so you can add clothes. It’s so quiet and doesn’t move everything in the room when it spins. It’s silent and controls its spin well. I was able to get my 6 tog super king duvet in there so please with the capacity.
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الرد من قبل Samsung:
2025-10-24

Samsung

Thanks for taking the time to leave a 5-star review of your Samsung Series 5 AI Energy 9KG Smart Washing Machine. We're glad to hear that you are loving your washing machine. You should be able to start and pause your washes using the app using the play/pause button. You can find a guide on this here: https://www.samsung.com/uk/support/home-appliances/how-to-control-the-washing-machine-with-smartthings If this does not work, please get in touch so we can assist further. You can contact us here: https://www.samsung.com/uk/support/contact/ ^KF at Samsung Support

Jay8329
5

2024-04-23

Norwich, Norfolk

5
I love my new washing machine, i have always had Samsung products. 15 min quick wash has hygiene steam if you just need to freshen something that has sat in your wardrobe for a long time, it has drum cleam. It is just an excellent product all round and I couldn't be happier. If you are looking for a great washing machine then this on is it or any Samsung product as I have watches, phones, I would not buy anything else.
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David W65
5

2024-08-14

5
Just recently replaced my old Samsung WW80J5555FXEU 8kg washing machine which had been used virtually every day for the past 6 years for this new 9kg model. We needed a slightly bigger drum to take on heavier loads & this washing machine fits the bill perfectly. Sleek, stylish & much quieter than my old machine. Very happy with my purchase. Don’t forget to register your free 5 Year Warranty as well.
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الرد من قبل Samsung:
2024-08-17

CX

We are pleased to read that you found the perfect upgrade for your previous and long-lasting Samsung appliance with the incredible Samsung Series 5 AI Energy 9 KG Smart Washing Machine, David! As you mentioned, not only does this fantastic model boast a bigger drum, ready to take on larger loads to save time and money; but it is also extremely efficient, quiet and designed to look beautiful and sleek in your home. Not only that but, as you mentioned, this model is also eligible to be registered for the extended 5-year warranty, so you can make the most of it with full peace of mind! You can always trust Samsung to enjoy a premium experience with your products! ^CL at Samsung Support

Wishywashy123
3

2021-05-26

Glasgow

3
Just received my second Samsung Eco Bubble- had a 7kg that gave me the 3E error code and had flashes of light coming from the bottom left hand area of machine when motor turned drum- so bought a new one. I have a few points to note... Door feels a little less substantial than previous model and inner rubber seal less tough/ thick. Don’t like that you simply pull the door to open rather than a push device- feels as though it is going to fail eventually. I use tabs and on the first wash with clothes, the tab came out from under the clothes pile and got stuck in door. So washing water not getting use of tab cleaning content. Small point, but previous machine had logo sited in same place - on drawer and it rubbed away. Simply moving it to top left or right would solve this issue. As this is where your hand touches drawer. I have to say my last Samsung was great, hence my second purchase.
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John117
5

2024-07-28

Glasgow

5
After being highly let down by other brands, I felt it was time to go with a brand that has always done well for me in other areas. I was absolutely correct to follow my gut; the Samsung machine is sleak, quiet, and has more functions than any other machine I have owned in the past. Also, knowing I have years of support makes my purchase well worth it.
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الرد من قبل Samsung:
2024-07-31

Samsung UK Reviews Team

Thank you for sharing your fantastic experience with our AI Energy Washing Machine, John! We're thrilled to hear you're enjoying the sleek design of your upgraded appliance, as well as the whisper-quiet operation and impressive variety of wash functions! Thank you for your trust in Samsung, we appreciate your loyalty and look forward to impressing for you for years to come! ^AP at Samsung Support

Kaz2626
5

2024-12-15

Sheffield

5
After almost 9 years my old Samsung machine needed to be replaced. Never had any problems with it and had served me well .Had no hesitation in purchasing another Samsung washing machine. Looks very sleek and so quiet fabulous selections of programmes temperatures and spin this is the only brand for me.Highly recommended for reliability, quality and value
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bigdom
5

2025-07-11

scotland

5
ive found that after 8 years of haveing my last samsung machine this new one is out the ball park with new tech , wifi and new washing cycles, and a nice sleek desighn , silent to run and hardly know its there till it sings to you at the end , no jumping around as it spins , when forst put on it sychonises its self drum wise, and a 5 year warrenty ,
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الرد من قبل Samsung:
2025-07-12

CX

We are thrilled to read that you have upgraded from your previous and incredibly durable Samsung appliance to the superb Series 5 AI Energy Smart Washing Machine! As you mentioned not only is this brilliant model packed with new tech such as SmartThings AI Energy mode and Wi-Fi support; but it is also very quiet, efficient, and it features lots of useful cycles, perfectly tailored to your daily washing needs. Furthermore, its massive 8 kg capacity allows you to wash larger loads while remaining always steady, and it also comes with the extended 5-year warranty for your full peace of mind. The Series 5 delivers a premium experience in your home! ^CL at Samsung Support

Anonymous
5

2021-06-18

5
This replaces the previous model of the same make/type. Hard to review as only had it for just over a week. Worked straight away and if anything like the last one (which lasted 8 years) we will be well pleased. Not sure of the black door but I suppose that is called progress?? Ask me again in 4 years and 11 months and we will see what I think then?
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Big bass1
5

2022-11-30

Teignmouth, Devon

5
[This review was collected as part of a promotion.] I brought this w/m as a replacement for a Hotpoint, which actually wasn't very old, but had stopped working and prior to that had been extremely noisy. So having read a lot of reviews and done a bit of research, I chose my new Samsung. So far I have been very pleased, it washes well, there is a variety of programmes to choose, has all the features I need and as I live on my own, the size is just right. It is relatively quiet, especially after my las t machine and plays a nice little tune when its finished, bonus! A family may need a bigger machine, however for myself, this is just right. I was also drawn to the extended warranty which is a big help after my last machine only lasted 3 or 4 years.
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الرد من قبل Samsung:
2022-12-01

Samsung Support

We are pleased to see that you found the perfect replacement for your old appliance with the amazing Series 5 ecobubble Washing Machine! As you mentioned, this fantastic washing machine isn't just extremely efficient and quiet thanks to the Digital Inverter technology, but it also comes with a wide range of different programmes to wash all your clothes perfectly. Finally, the Series 5 comes with a mind-blowing five-year warranty so you can make the most of its superb features and power, knowing that we have you covered for five full years. Everyone wins here! ^CL at Samsung Support

PatL
5

2024-06-04

Melton Mowbray East Midlands

5
I’ve had the same washer for 12 years and I was going to stick with the same brand, I saw the Samsung and liked the modern look and it looked easy to use also it was a great price with a 5 year warranty which my old brand didn’t offer. I’ve used the washer a few times and can’t fault it. Easy to use, very quiet and washing is very fresh now.
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ModgeSplodge
5

2023-10-27

Derby

5
Very pleased with our washing machine so far. The extended warranty of 5 years gave me a lot more confidence as we had only recently bought a Bosch (3 years ago) and it died and cost a fortune to mend so ended up buying a new Samsung. Have purchased other Samsung products and have not been disappointed so hopefully our experience with the washing machine will be the same. So far the it's been very quiet, easy to use and washes well. Does what it needs to do and I am more than happy with that. The extended warranty makes it good value too. I thought the 8kg would be a little big for the two of us but, in reality, it ultimately leads to the need to do less washes. Good stuff and would recommend it.
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الرد من قبل Samsung:
2023-10-28

CX

We are thrilled to read that you are impressed by your new and amazing Series 5 Washing Machine so far, Modge! As you mentioned, this fantastic appliance isn't just extremely quiet and easy to use with its innovative Digital Inverter Technology and smart panel, but it does a perfect job keeping all your laundry freshly clean. Not only that, but you and your partner can make the most of the massive 8 kg drum capacity to wash larger loads and less frequently. We are also glad to read that the extended 5-year warranty included with the appliance is giving you more confidence compared to other brands, as you know you can make the most of it with us having you covered for five full years. Enjoy! ^CL at Samsung Support

Caz84
2

2022-12-03

Wirral

2
The design of this machine is poor! Socks regularly get stuck in the door seal and then you have to squeeze the water out of them at the end of the cycle as they haven’t been spun. If the socks are white you can expect them to turn grey having been stuck in the door seal. In addition the child lock on this machine is ridiculous and laughable frankly. It stops the child from changing the settings but doesn’t prevent them from turning the machine off entirely in the middle of its cycle. There is then no way to resume where it was up to so you have to start again. Frustrating at best!!
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Anjum Zaman
5

2023-08-30

Luton

5
Much quieter in the rotation part. Happy with the product as I know had the one before this, served well for 7 years without any problems. Hope to come many years to come. I am really proud of this product which may come from Poland. I salute their product and their loyal working teams that will last for years to come. Thank You everyone.
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الرد من قبل Samsung:
2023-09-02

CX

We are delighted to see that you are happy and satisfied with your amazing Series 5 Washing Machine, Anjum! As you mentioned, this fantastic appliance isn't just extremely quiet and efficient thanks to the innovative Digital Inverter Technology; but it is also packed with fantastic features such as Drum Clean and Bubble Soak that give you perfectly washed and hygienically clean clothes every day. This washing machine is also beautifully designed with its sleek and smooth surface, and we are confident you will continue making the most of its reliability and quality for many years to come! ^CL at Samsung Support

MarkinSheen
3

2024-07-29

London

3
Washes well, and is quiet but has a design flaw. Washing a load with small items such as socks and thongs, especially sneaker socks, the socks/thongs get lodged on the seal next to the door, don't move and end up not being washed. A solution might be to put them in a laundry bag but shouldn't be necessary with a machine of this quality.
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Clean Guy
5

2025-09-16

Donegal Ireland

5
Large enough capacity for our mid-size family. Excellent washing results and the smart features give extra flexibility - although we probably don't take full advantage of them. Haven't eva;uated the energy/water saving claims scientifically... but I have seen nothing to dispute them. I am very happy with the washing machine.
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2025-09-17

CX

We love reading that we’ve given you that five-star feeling. Keep enjoying! ^EW at Samsung Support

Frostie77
5

2023-08-20

Clare ireland

5
I bought this washing machine as mine broke. Its fantastic, has a 15min quick wash and is very easy to use. It also sings/plays a tune when the wash is finished. Frightened the life out of me the first time it happened, now im accustomed to listening out for it. Well worth the money and we are all Samsung users in my house
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EmilyRoe
3

2026-03-03

3
We purchased this about a month ago and it gets used a lot as a family with two kids and a big dog. We’ve noticed a real flaw in the design where the rubber seal gets socks and smaller garments stuck in it, the space in the rubber seal is a lot larger than our previous washing machine and we haven’t experienced this with other washing machines we have had just this one. The small garments aren’t properly cleaned and haven’t been in the spin so are soaked too. The dog hair tends to clog up in there too I think because it’s getting trapped and blocked. Requires a lot of cleaning in the rubber seal area because of this. May replace machine with another as it doesn’t feel nice things are getting missed.
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2026-03-05

CX

We appreciate you taking the time to share this in‑depth review of your experience with the Samsung Series 5 AI Energy WW80CGC04DAB Smart Washing Machine, Emily. It’s great to hear that the appliance has been helpful in keeping everything clean for your busy household with two children and a dog. At the same time, we understand your concern about smaller items and dog hair occasionally getting caught, leading to less‑than‑ideal washing results. In this situation, we strongly recommend checking the door seal to ensure there are no signs of damage and keeping it clean by following the guidance in the link below: https://www.samsung.com/uk/support/home-appliances/check-the-cleaning-functions-and-sections-on-the-washing-machine/ Please also ensure the washing machine is not overloaded, as this is a common cause of items and debris becoming trapped in the door seal. The maximum load guidelines can be found in the user manual on pages 39, 40 and 41: https://downloadcenter.samsung.com/content/UM/202505/20250508104303835/OID68834_IB_WW5000C-MD_EN_250328.pdf If you notice that the issue persists, please don’t hesitate to reach out to our Home Appliances specialists, who will be happy to assist further. You can contact them on 0333 000 0333 (Monday to Friday, 8am–8pm; Saturday and Sunday, 9am–6pm), or via Live Chat here: https://www.samsung.com/uk/support/contact/ ^CL at Samsung Support

tttt1000
3

2022-08-25

South Coast

3
This is a good washing machine and really is very quiet - which is the primary reason I bought it. However the child lock does not lock the power button - which is arguably the most fun button for a toddler to press because it makes a fun noise. I wish I had known this before buying - who makes a child lock and doesn't lock ALL the buttons!? So 2.5 hours into a 3 hour wash my toddler can come along and just turn it off, meaning the child lock is essentially useless. I wish I had bought a Hotpoint because the child lock works properly, but I can't be bothered to deal with Samsung to return this one. Having said all that the actual washing is really good and it really is as quiet as everyone says.
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الرد من قبل Samsung:
2022-08-26

Samsung Support

Thank you for taking the time to share this review with us about your experience with the Series 5 ecobubble™ Washing Machine. We are delighted to see that you are pleased with how quiet the machine is thanks to the Digital Inverter Technology. This fantastic appliance is built to last, has all the power you need, cuts down noise and still uses less energy than a typical washing machine. We understand that you are not completely satisfied with the Child Lock feature though, and we appreciate your feedback in regards to this. We can confirm that the Child Lock feature locks every button but the Power one, which would still be needed for you to be able to operate the washing machine. We will certainly make sure to take this feedback on board so we can use it to address this area for improvement with our future appliances and technology. ^CL at Samsung Support

L123H
5

2025-02-25

Manchester

5
Nice and quiet, capacity is great! Washing machine design is very stylish and goes great in my kitchen. The performance of the machine is fantastic whilst being very efficient. I love the connectivity of the app as I get notifications when the cycle is finished. Overall very happy with it, highly recommended!
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Casinobart
5

2024-06-15

Altrincham

5
Just love the look and style of this washing machine. We bought it because of the amazing reviews and I have to say we are not disappointed. Amazing machine for the price and performs perfectly. Very happy to also have a 5 year warranty. Lots of other way more expensive machines only have 2 year warranty.
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2024-06-17

Samsung UK Reviews Team

Thank you so much for letting us know how happy you are with your new washing machine, Bart! With outstanding performance, quiet operation, a stylish design, smart functionality and our five-year extended warranty, what's not to love! ^CR at Samsung Support

jacann
5

2025-01-31

Liverpool

5
[This review was collected as part of a promotion.] Bought this as a replacement for a broken machine and didn't realise how noisy the old one was until this one came. Good choice of washes and like the fact the app can tell you how much your chosen wash costs and how much water it uses. So far been much more economical that the older, I paid a little more than others I was looking at but with the 5 years parts and labour warranty worked out cheaper than taking out a 3 year extended warranty with other makes. I couldn't find a spin only option but with a quick google search found that if you power on and hold the spin icon down a few seconds you can and choose at what speed too. So far been a good all round washing machine for a busy family of laundry.
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2025-01-31

CX

One of the first things that our customers who have purchased the Series5 AI Washing Machine notice is just how silent it is during every cycle. There's a program available to clear any type of laundry pile, from the most stubbornly stained to the most delicate, and you'll get the best results at all times without it raising a racket. It's not only kind to your clothing, but thanks to its energy efficiency rating it will be just as kind to your bills. The extended warranty also demonstrates our faith in how it will provide you with a lengthy and reliable service. We're pleased to see that you're already loving everything that it can do. ^DB at Samsung Support

Moomoo22
5

2023-09-03

Newcastle

5
Had our last Samsung washing machine for around 11 years but the suspension finally gave up the ghost. The great value we had from that machine was a no brainer for us to get another Samsung. This one is even quieter than the last one and now has a 20 year motor guarantee and a 5 year parts and labour warranty. One of the best features is the quick wash setting which starts at 15 minutes (or a bit longer if you change spin speed or temperature) and is ideal for lightly soiled garments such as shirts, blouses or underwear, saves a lot on electricity and water... Great upgrade... 👍🏻
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الرد من قبل Samsung:
2023-09-05

CX

It's fantastic to see that you're already loving your new Series5 washing machine, and we're confident that it will provide you with an even longer length of reliable service, particularly thanks to the extended guarantees that come with it. There's every type of cycle that you would need to get any type of wash load back to looking and feeling brand new, and it's great to see that you've already found a favourite programme. We're sure that you'll keep on being delighted by it the more that you explore everything that it can do. ^DB at Samsung Support

Sean555
5

2024-04-29

Millisle

5
Smart washing machine, who'd a thunk you needed one. With previous machines it was always a guessing game as to what settings, temperatures, times, weights were needed for the best results. With the series 5 ecobubble, my prayers have been answered. Using the SmartThings app I can input whatever my load is and the app will not only give me suggestions but send the instructions to the machine so there is no faffing about with spinning dials and mis-pressing buttons. One of the most user friendly items I own. So happy. Bit sad to be overjoyed with a washing machine but there you go.
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sjmoleary
5

2023-09-26

Cork

5
I have been using my new machine for almost a week now and I love it. The bubble soak option and 15 minute quick wash are wonderful additions compared to my old machine, and the interface of the machine is really user friendly. I love the sound effects when turning on/off the machine, choosing your wash and when the cycle ends. Also very glad I chose this colour way, the black door is really sleek and unusual compared to other models out there. A very welcome and surprisingly reasonable addition to my kitchen, I'm very glad I chose this Samsung model and would highly recommend it.
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الرد من قبل Samsung:
2023-09-26

CX

We are delighted you are loving so many features of your new washing machine. With such powerful cleaning performance, an incredible range of cycle options, a super stylish look and user-friendly controls, it's no wonder you are so pleased with this impressive machine! Thank you for your five-star feedback! ^CR at Samsung Support

colino315
5

2023-08-25

Wrexham, N Wales

5
Recently purchased this Samsung washer, suits me perfectly as I am 75 years old, the control panel is strait forward and makes it easy to select the right programme for your wash, plenty of setting to choose from but uncomplicated. It provides a quiet performance and a nice clean wash with excellent 1400 spin speed, the eco-bubble is nice to give clothing a soak to remove any stains and there is a steam function to rid your items of any bacteria, has time delay function and plays a little melody to indicate the end of the cycle. A very nice addition to any kitchen or utility room.
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الرد من قبل Samsung:
2023-08-29

Samsung Support

We're really pleased that your new Series5 Washing Machine has not only met your expectations, Colin, but exceeded them. We've designed it to ensure that everything about it is as simple as possible, from setting it up, to programming it, to cleaning it. There's the perfect cycle available for any wash load, and it will never become a distraction due to its noise levels no matter how intense the cycle. The little tune it plays at the end of a cycle is a pleasant way to indicate that your clothing is back to looking and feeling brand new. ^DB at Samsung Support

el renfrew
5

2024-03-02

Renfrew

5
I have had this machine for a week now and I love it. Its so quiet ( my last Beko machine could be heard all over the house) Love ll the programs and especially like the music which reminds me of first year in secondary when we used to sing that song ( in the 70s lol)
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الرد من قبل Samsung:
2024-03-03

Samsung UK Reviews Team

Thank you very much for your wonderful review! We are over the moon to read how impressed you are with quiet operation and plethora of customisable cycles to choose from! We know you are going to enjoy the incredible cleaning power for many years to come! ^CR at Samsung Support

Sussexman
4

2024-03-06

Sussex

4
Replaced 7+ year old near identical machine. It has a programmer fault and leaking seal. Uneconomical to repair, albeit it would have easily kept going part from that. Decided to go again with Samsung. They offered a big return customer discount. New model looks a little better built on the door and has a few new features, such as steam setting. Like the old one it is quite when new - didn't last before! Supposedly comes with 5 year warranty but the website so far will not recognise the serial number copied and pasted off the Samsung OnLine invoice! Will try and solve.
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الرد من قبل Samsung:
2024-03-07

Samsung UK Reviews Team

We are pleased to read that you decided to upgrade your old Samsung Series 5 ecobubble™ Washing Machine, which you enjoyed for over 7 years, with the most updated model, available on our website. It is great that you made the most of the discount offered by our Support Teams for your upgrade, and that you have already started enjoying the exquisite design of this appliance and its quiet operation. As you mentioned, the Series 5 comes with a wide range of innovative washing features that keep your laundry gently and hygienically clean in the easiest way possible; including Hygiene Steam that gets rid of 99.9% of bacteria and allergens. We can also confirm that this model does come with a 5-year warranty for your full peace of mind, and we recommend getting in touch with our Support Teams again if you are experiencing any issue with the registration. For future reference, you can find our full contact details and opening times on our Contact Us page here: https://spr.ly/6421XsV4P ^CL at Samsung Support

Cassmc82
3

2025-10-27

3
Really disappointed in the functions. 15 min wash leaves the clothes soaking so then need to do a 20 min rinse and spin. No spin function to use separate. Quickest wash is 106mins so not handy if in a rush. Wish i had returned when it arrived damaged at back.
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الرد من قبل Samsung:
2025-10-28

Samsung

Thanks for sharing your review. Your thoughts and feedback are extremely important to us. We're sorry to hear that you're feeling disappointed about the functions of your Samsung Series 5 Washing Machine. This isn't what we'd expect to hear as we strive to provide the best features possible. Your machine has a massive 1400 rpm spin speed. The 15 minute cycle is designed for very small loads of light fabrics, and its default spin settings are gentler to prevent damage. Using larger loads with a gentle spin will result in wetter laundry. You can manually increase the spin speed to combat this (eg. to 1400 rpm, if suitable for the fabric type) before starting the cycle to extract more water. There is a separate spin-only feature, and you can select this by pressing and holding the Spin button for approximately 3 seconds. You will hear a chime, and the display will show the spin-only cycle time. You can press the Spin button again to cycle through different spin speed options. Press Start/Pause to begin the spin cycle. We hope this information is helpful to you. If you need further assistance, please don't hesitate to get in touch with our friendly Support Teams. You can find contact details and opening times here: https://www.samsung.com/uk/support/contact/ ^EW at Samsung Support

Fify
4

2022-12-09

Maidstone

4
[This review was collected as part of a promotion.] Im so excited with this washing machine, it's so quiet and so many different washing options. Very musical - we were joking that we will have Christmas songs played by washing machine all year round. Only down thing is time - could be shorter washing cycles
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Tash96
4

2025-02-06

4
This machine is lovely, it looks great, is sooo quiet, and has many cycle options. The one thing that is so annoying about it is the wide lip. All my smaller items like socks and dish cloths end up wedged in the lip and don't get washed properly.
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Tiptop22
5

2022-11-19

Nottingham

5
[This review was collected as part of a promotion.] Received this washing machine and am very happy with the performance, very easy to use and so far has cleaned to a higher standard than my previous machine. Nice and quiet especially with the easy option to switch of the musical finished alert.
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الرد من قبل Samsung:
2022-11-21

Samsung Support

It's great to see that your new Series 5 ecobubble Washing Machine is not only easier to use than your previous model, but also more efficient. It will silently run through every cycle, and it's simple enough to set it up in any way that best suits your own personal needs. ^DB at Samsung Support

Sam8p
5

2024-12-21

Hertfordshire

5
[This review was collected as part of a promotion.] Brilliant news upgrade to replace our previous eco bubble. Really simple to install and use and love the fact you can control it via a smartphone and track the timer of how long left on the cycle. It also runs a lot quieter than our old model.
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Tori21
5

2023-08-25

Aberdeenshire

5
Loving our new Ecobubble washing machine. Bought it to replace previous 7kg Ecobubble that had lasted 10 years, so hope this one does too. Bigger drum than previous machine, with some extra features. Quiet and cleans well. Very happy with it.
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الرد من قبل Samsung:
2023-08-28

Samsung Support

We are delighted to see that you found the perfect replacement for your old appliance with the new and amazing Series 5 Washing Machine, Tori! As you mentioned, this incredible appliance isn't just quiet while it washes your clothes in the most efficient and hygienic way possible, but it also comes with a massive drum so you can wash more to save time and money in the long term while also be kinder to the environment. The wide range of features of this washing machine combined with its innovative technology and high quality of components will keep you happy for a very long time! ^CL at Samsung Support

Typist
5

2025-09-12

Portadown, Co Armagh, N Ireland

5
My last Samsung washing machine, 8kg, was purchased on 05/04/2012 and today, 12/09/2025 I purchased a new washing machine, 9kg. New technology in the types of washes and a ‘Clean the Drum’ feature which will be invaluable. I can even link it to my phone to set my washes on! Eager to get myself onto this feature. Short wash of 15 minutes, even shorter than my 8kg model which was about 29 minutes. All this will certainly help with the electricity usage. A ‘bubbles’ wash will certainly add to the performance of this great machine. My daughter has already purchased a Samsung washing machine. Samsung, to me is quality, reliability, new innovations and a great price. What more can a ‘gal’ want in a washing machine.
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الرد من قبل Samsung:
2025-09-15

CX

Thank you for your continued loyalty and upgrading with Samsung. We love having you with us! ^SK at Samsung Support

gwennie
5

2025-02-10

5
I like the various programmes and the ability to customise them. I wish that the ECO programme could be changed to 30 degrees. It has 40 degrees fixed as its lowest temperature, but some of my clothes state 30 on the label.
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Norwich mum
5

2025-02-07

Norfolk

5
Love this washing machine, it's quiet, quick and let's me know via my Samsung phone when the run will finish. My clothes come out clean, smelling fresh and looking good. Utterly delighted and a 5 year warranty to boot.
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Shiv94
4

2024-12-15

London

4
The washing machine is very quiet and performs great. Being connected to the Samsung Smart things is a neat future, getting notified on my phone when a wash or spin cycle is done as well as setting up the next cycle. It took a bit of figuring out how to set the washing machine on just a spin cycle as the manual it came with did not clearly state this. My old Samsung washing machine had the option just by turning the dial. To set it to spin only i had to press and hold the spin button for a couple seconds and then it worked! other than that i am very happy with this machine.
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الرد من قبل Samsung:
2024-12-26

CX

Thank you for taking the time to share with us this positive review about your amazing Samsung Series 5 AI Energy Smart Washing Machine, Shiv. We are pleased to read that you are happy with the quiet performance of this fantastic appliance, and that you are also making the most of SmartThings to manage, control and get notified about your product with a tap on your phone. We also appreciate that, although you didn't find it easy initially to use the Spin cycle, you are now making the most of it to remove as much water as possible after the laundry is all clean. From our end, we will certainly make sure to pass this feedback along, and if you have any questions about how to make the most of my appliance, please also don't hesitate to speak to our Support Teams. You can find our full contact details and opening times here: https://spr.ly/6424vOyLQ ^CL at Samsung Support

Duskkeyy
5

2024-04-14

Bangor, Northern Ireland

5
I recently purchased this washing machine as an upgrade from an old one. The design is quite sleek (although would have preferred a straight up black option, but that's my own personal preference), the features and performance are spot on with a wash for near enough every occasion (as well as a very quick 15 minute wash for lightly soiled clothes). The biggest draw for myself was that this washing machine is A+ rated in terms of energy saving and to couple that with a VERY quiet machine, is honestly phenomenal. It took me roughly 10 minutes to install the machine and within another 20 minutes, I had completed my first wash with it! Highly recommend and I feel like it's one of the best at this price range.
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bear0327
5

2026-09-01

5
[This review was collected as part of a promotion.] Despite uneven flooring, there is still no shaking and no noise during spin cycle. Very spacious inside, our previous Samsung washing machine is just 7kg capacity but the size itself is the same as our new one.
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الرد من قبل Samsung:
2026-09-02

Samsung

Your new washing machine will bring years of enjoyment to your life, Bear! From the impressive Digital Inverter Motor which will give you peace and quiet, the huge 8kg drum size and the endless smart features with the help from SmartThings, the possibilities are endless! ^LB at Samsung Support

Old Peculier
5

2023-11-13

Nottinghamshire

5
Replaced old Samsung washer after 10 years with newer Direct Drive model... Very pleased with price, features and it's noticeably quieter than the older one. Excellant performance so far. Highly reccomended.
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الرد من قبل Samsung:
2023-11-14

CX

Thank you for your feedback, and it's great to see that you had such a long and reliable service from your previous Samsung washing machine. We've introduced a lot of intelligent innovations to our range over the last decade, and your new Series 5 washing machine features a lot of them. It will feel effortless to get all of your clothes back to looking and feeling brand new, and the machine will remain whisper quiet during any cycle. We're confident that you're going to get an even longer and user-friendly experience with it. ^DB at Samsung Support

chris77777
4

2025-01-24

4
This washing machine has all you need and more. It is very simple to use and give the clothes a good wash. It comes with an app as well which explains what kind of wash is best. One of the best purchases!
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21Marley
5

2022-10-17

Gloucester

5
[This review was collected as part of a promotion.] The display panel looks very stylish and is easy to use. This machine is so quiet compared to my old one! I would definitely recommend this washing machine to friends and family, A+ delivery service too!
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الرد من قبل Samsung:
2022-10-18

Samsung Support

Thank you for sharing with us this stellar review about your experience with your new and amazing Series 5 ecobubble™ Washing Machine, Marley! The innovative panel and its user-friendly interface make this washing machine incredibly easy to use. Not only that, but this appliance is also incredibly quiet thanks to the Digital Inverter Technology that ramps up performance and efficiency while keeping noise down. You are now ready to make the most of this incredible washing machine that will give you perfectly washed clothes all year round! ^CL at Samsung Support

Cămiță
5

2025-05-04

5
I love the way it has the programs and also the way clothes are washed, I put a pretty dirty cloth to see if is going to come up clean and it did come up really clean. So happy with the washing machine.
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JoWestMids
5

2022-11-21

West Midlands

5
[This review was collected as part of a promotion.] This washing machine has so many useful features. And I have actually used most of them! Most appliances I've had in the past, I've maybe used 2 or 3 features (in the case of the washing machine - cycles) and not used anything else. But this is brilliant. And the best thing, the manual is so easy to understand. The washing machine itself is easy to programme. It's screen shows exactly how long the wash will take and how long left during the cycle. So far so good - I would definitely recommend this washing machine. Oh and it plays a little tune when the cycle has finished.
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الرد من قبل Samsung:
2022-11-23

Samsung Support

We are thrilled to read how much you are enjoying the incredible range of ecobubble washer features! With such easy to use, adaptable cycle options and settings, you can adjust each load to your own preferences, ensuring the perfect performance every single time! Thanks for the five stars, Jo! ^CR at Samsung Support

Himura
5

2025-01-15

London

5
[This review was collected as part of a promotion.] The washing machine has fantastic features and cycles, and price point is attractive. Be careful with the cycle chosen. It needs to be appropriate to the type of clothes and weight prescription
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الرد من قبل Samsung:
2025-01-20

CX

We are thrilled to see you are loving your spectacular Samsung Series 5 AI Energy Washing Machine, Himura! Thanks to the ecobubble™ technology, your machine mixes air, water and detergent to create bubbles and give you the ultimate wash! ^LB at Samsung Support

Rute1987
4

2025-09-02

Goole, east Yorkshire

4
Perfect for save ££ on bills with 9kg performance. Bought as my first Samsung appliance and I can’t ask for more, the features are as the old fashion washing machine but with AI Technology.
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الرد من قبل Samsung:
2025-09-05

CX

We appreciate the time you’ve taken to let us know your wonderful feedback, and we’re thrilled to know you’re loving your Samsung Series 5 AI Energy WW90CGC04DAB 9KG Smart Washing Machine. ^KF at Samsung Support

Not happy customer 5
2

2022-05-24

2
All washing tablets and smaller pieces of clothes always getting stuck around the glass part as it’s too small to the rumble. I always have to stop washing and pull it all out. See the pic.
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Hazel1975
3

2021-08-26

Scotland

3
Love how quiet and the range of wash cycles but no matter where in the drum I put socks they keep getting stuck in the door and not getting washed so left with dirty socks after every wash.
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Scooby57
5

2025-07-03

Southport

5
Fantastic machine, has short washes which is useful for me. It is a 9kg drum which is brilliant, cuts down on washes . Saves on my electric bill. I've not tried the Bluetooth program yet
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الرد من قبل Samsung:
2025-07-05

CX

Your Series 5 AI Energy Washing Machine provides you with all the cycles that you'd need to clear any type of laundry pile, and the 9kg drum lets you clear them quicker. It's as kind to your energy bills as it is to your clothing, so it's no Mystery why this Machine is so popular with our customers. ^DB at Samsung Support

Triple J
5

2024-05-30

Northern Ireland

5
[This review was collected as part of a promotion.] This is our second Samsung washing machine and it is perfect. Very quiet on the spin and lots of features that make washing that little bit easier. Very pleased with the purchase.
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الرد من قبل Samsung:
2024-06-01

Samsung UK Reviews Team

We are thrilled to read that you are very pleased with your second and fantastic Samsung Washing Machine! As you mentioned, not only will this appliance keep your clothes perfectly clean with its advanced washing cycles and features; but it will also do it smartly, quietly and efficiently for a full premium experience. The Series 5 will turn doing laundry into a fun and happy moment in your day! ^CL at Samsung Support

Ray 53
5

2022-06-30

Gloucestershire

5
I had to buy a washing machine in a hurry as we really trust Samsung products, but have never bought white goods from them , I took a look at the reviews and video of this ecobubble version. Washed our first load and were pleased with the results so far. Not tried all the different programs yet, but clothes were done cool quick wash. The delay timer took a bit of understanding as its not the start time, but finish time with no visual countdown as was the case on our old machine. Easy to use otherwise, and very quiet even if the tv is on in the kitchen. Really pleased with the price and the 5 year warranty offer with this model. The black and graphite colour goes brilliantly with our granite worktop too .
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