Jet60 Pet pour animaux domestiques avec brosse Jet Fit
Gallery popup
Veuillez balayer le code QR avec votre appareil mobile et vous pourrez voir virtuellement à quoi ressemblera l’appareil dans votre maison.
Éléments clés
Caractéristiques
Aspiration puissante
Grande puissance d’aspiration
Moteur à variateur numérique
Nettoyez votre maison avec une puissance d’aspiration pouvant atteindre 150 W *. Le moteur à variateur numérique fournit une puissance d’entrée puissante pouvant atteindre 410 W** et génère une aspiration puissante pouvant atteindre 150 W*, de sorte qu’il nettoie à la fois les tapis et les planchers durs.
* Test d’aspiration basé sur la norme IEC62885-2 Cl. 5.8, testé à l’entrée de l’outil non accessoirisé, en mode Max. Basé sur les tests SLG Prüf- und Zertifizierungs GmbH.
** Selon des tests réalisés à l’interne conformément à la norme IEC60335-1 Cl. 10.
Aspiration puissante
Cyclone à jet
Aspirez les fines particules de poussière dans les tapis ainsi que sur les planchers durs de bois franc avec la brosse Jet Fit. La tête pivotante à 180 degrés permet à l’aspirateur de changer de direction facilement pour nettoyer les coins étroits.
Puissant sur les tapis
Brosse Jet Fit
Aspirez les fines particules de poussière dans les tapis ainsi que sur les planchers durs avec la brosse Jet Fit. La tête pivotante à 180 degrés permet à l’aspirateur de changer de direction facilement pour nettoyer les coins étroits.
Libère de l’air propre
Système de filtration multicouche efficace à 99,999 %
Le système de filtration multicouche emprisonne 99,999 % de la poussière *. Le cyclone principal et le filtre à grille à maille métallique captent les grosses particules de poussière. Le cyclone à jet et le microfiltre captent ensuite les poussières fines et un filtre à poussière fine capture les micropoussières **.
* Testé selon IEC 62885-2, CL.5.11 en utilisant le mode Max par SLG Prüf- und Zertifizierungs GmbH. Les résultats peuvent varier en fonction de l’utilisation réelle.
** Fait référence à des particules de 0,5 à 4,2 μm.
*** Basé sur le sceau d’approbation de l’Allergie UK par BAF (British Allergy Foundation).
Chargeur souple
Borne de recharge 2 en 1
Rangez et chargez votre aspirateur avec plus de souplesse grâce à la borne de recharge 2 en 1, qui peut être facilement ajustée pour convenir à n’importe quelle maison. Pour économiser de l’espace, il peut être fixé au mur. Vous pouvez également l’utiliser comme chargeur autonome, de sorte que vous pouvez simplement retirer la batterie et la charger n’importe où.
Jusqu’à 40 minutes* de nettoyage
Batterie amovible et plus durable
Passez l’aspirateur pendant 40 minutes* sans avoir à recharger grâce à une pile amovible de 2 000 mA**. Remplacez facilement votre batterie par une autre, ce qui vous donne une possibilité de 80 minutes de nettoyage ininterrompu*.
* La durée de fonctionnement indiquée s’applique au niveau de puissance minimum avec un outil non motorisé attaché. Deuxième batterie vendue séparément. 1 cycle : utilisation totale de la batterie à partir d’une charge complète. Les résultats peuvent varier en fonction de l’utilisation. Fondé sur des tests effectués à l’interne.
** 2 000 mA est basé sur la capacité totale de la pile, mais limité à 1 800 mA pour une meilleure durabilité.
Bac à poussière entièrement lavable
Le bac à poussière de 0,8 L, qui comprend le système multicyclone, est entièrement lavable, afin qu’il reste propre et frais. Il peut également être retiré facilement sans détacher le tuyau du boîtier, vous pouvez donc simplement faire verser la poussière.
Le bac à poussière de 0,8 L, qui comprend le système multicyclone, est entièrement lavable, afin qu’il reste propre et frais. Il peut également être retiré facilement sans détacher le tuyau du boîtier, vous pouvez donc simplement faire verser la poussière.
Nettoyage sans effort
Conception légère
La conception légère limitant le poids à 2,7 kg (6 lb) facilite le nettoyage et permet de passer l’aspirateur dans les escaliers, sous les canapés et dans tous les endroits difficiles d’accès.
* Comparativement au Samsung VS8000. Poids du boîtier portatif : Comparaison du modèle Jet 60 1,48 kg et du VS8000 1,89 kg.
* Comparativement au Samsung VS8000. Poids du boîtier portatif : Comparaison du modèle Jet 60 1,48 kg et du VS8000 1,89 kg.
Nettoie efficacement les poils d’animaux
Mini outil motorisé
La brosse compacte et facile à manœuvrer de l’outil pour animaux de compagnie est optimisée pour ramasser les poils fins et faciles à manquer en combinant une buse en caoutchouc et des soies.
Contenu de la boîte
Spécifications
-
Couleur du produit
Noir Chrométal
-
Couleur accent
Rose doré
-
Moteur à vitesse variable numérique
Oui
-
Consommation d’énergie maximale
410 W
-
Puissance d’aspiration
150 W
-
Durée de fonctionnement (min)
5 min
-
Running Time (Mid)
20 min
-
Durée de fonctionnement
40 min
-
Niveau de bruit
86 dBA
-
Type de collecte de poussière
Multicyclone
-
Capacité du vide-poussière
0,8 L
-
Type de pile
Li-ion
-
Tension
21,6 V
-
Temps de chargement
210 min
-
Batterie détachable
Oui
-
Station de recharge
Chargeur 2-en-1 (montage mural)
-
Composantes principales
Brosse Jet Fit
-
Accessoire 1
Outil combiné
-
Accessoire 2
Rallonge à suceur plat
-
Accessoire 3
Mini outil motorisé
-
Évacuation
Filtre à poussière fine
-
Avant-moteur
Oui
-
Bac à poussière lavable
Oui
-
Dimensions (L x H x P)
250 x 1120 x 203 mm
-
Dimensions (Package)
260 x 757 x 209 mm
-
Poids (Net)
2,3 kg
-
Package Weight
4,884 kg
Évaluations
Jet60 Pet pour animaux domestiques avec brosse Jet Fit
- L'aspirateur sans fil offre une conception légère, une aspiration puissante et des fonctionnalités polyvalentes
- Les clients louent sa facilité d'utilisation, sa maniabilité et son efficacité sur les tapis, les sols durs et les poils d'animaux
- L'autonomie de la batterie est décevante, certains utilisateurs signalant des problèmes de durabilité et de disponibilité des pièces de rechange
- L'aspirateur peut convenir aux petits logements ou aux nettoyages légers, mais ceux qui disposent de plus grands espaces ou ont des besoins plus élevés peuvent avoir besoin d'un modèle plus durable
Évaluations avec images et vidéos
Filtres
Le tri de pertinence place les meilleures évaluations en haut. Nous examinons des critères comme les votes sur l’utilité, les plus récentes évaluations, les photos et d’autres caractéristiques que les lecteurs recherchent dans les évaluations.
Filtres
449 Évaluations
2022-09-08
Salisbury, North Carolina
2025-06-23
Medical Lake wa
2023-01-17
Denver
Samsung Care
Having a lightweight vacuum ready for action anytime is a great thing to have, Brian. Let us go ahead and provide some tips on maximizing the unit's potential. Putting the vacuum on the highest setting will increase its suction but quickly drains the batteries. Please see the user manual for more details. Product specification / Cleaning time on page 19 https://downloadcenter.samsung.com/content/UM/202207/20220708100934009/O_VS6700AL_DJ68-00861A-01_EN_CFR_MES_220706.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1145370672) to help our team pull up your information when you message us. Have a great day. ^Charles
2023-10-03
Cumbria
CX
Thank you for sharing your feedback with us, Julia. We are very sorry that you are unhappy with your Jet60 Turbo vacuum cleaner. Unfortunately, any physical damage to the vacuum will void the manufacturer's warranty, and therefore any repairs or spare parts needed will be charged. Although we understand your frustration, if you would like to go ahead and have your vacuum repaired, please do not hesitate to contact our Home Appliance Specialists who will be happy to arrange this for you. You can find all our contact methods and opening times here: https://bit.ly/SamsungUKSupport. ^CR at Samsung Support
2024-07-12
New York
SEA Care
Hi there, We understand how important the vacuum is in keeping your household clean. Let's get the information you need for the best results when using the Jet Stick. The link below will guide you in addressing the power issue of the vacuum. Please select the scenario that best fits your situation and learn more by checking the hyperlinks. Samsung vacuum will not turn on: https://www.samsung.com/us/support/troubleshooting/TSG01003116/ Should you need more assistance with the vacuum, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1147332618) to help our team pull up your information when you message us. Have a great day, -Ernest-
2021-12-27
2022-06-07
2025-06-04
NC
2021-10-12
Pittsburgh, PA
Samsung Care
It’s such a pleasure to have customers like you. ^Pat
2021-08-31
2023-11-20
Telford
CX
Thank you for taking the time to share your feedback on your Jet 60, Guru. We're sorry to hear that the battery life hasn't met your expectations and that you've experienced an issue with the Jet Fit Brush. We want our customers to be wowed by the impressive features this vacuum has to offer and understand the importance of great performance, so we do recommend maintaining contact with our Support Teams for further assistance. They are equipped to provide specialised help and explore potential solutions, and will get your issue resolved. You can find our contact methods and opening times here: https://bit.ly/SamsungUK-Support We value your feedback, and we trust our colleagues will help enhance your experience with the Jet 60. ^AP at Samsung Support
2025-06-03
2023-10-23
East midlands
CX
It's always a good idea to do a little research before making a purchase, Doris, and we're delighted to see that your new Jet 60 Turbo has lived up to your expectations. Its lightweight design makes it easy to carry around your home, but is still packed with enough power for a deep and thorough clean, on any surface. We're glad that you're loving it, and we know you'll come to love it even more once you explore everything that it can do. Thank you for your feedback. ^DB at Samsung Support
2022-02-28
Rochdale, Greater Manchester
Samsung Support
Thanks for the five stars! We're delighted to read that you are enjoying your new Jet 60 Turbo! Its light yet durable materials, included tools and long-lasting battery make this the perfect addition to any household! ^CR at Samsung Support
2022-01-21
Pittsburgh
2023-01-18
Shippensburg, Pa.
2023-07-30
Lancaster,PA
Samsung Care
Hi Lincoln0909, We know the convenience of having a vacuum, especially if we have pets. Let us give you some tips. When cleaning a pet's fur, make sure that you are using the Mini Motorized Tool. For more information, please see the link below. https://www.samsung.com/us/support/answer/ANS00085902/ In addition, on the link above, you can check the link below about cleaning the jet stick. https://www.samsung.com/us/support/answer/ANS00085642/ The vacuum battery can last up to 40min. However, the battery time may shorten depending on the power usage of the vacuum. If you have inquiries and need further assistance in the future, you may contact us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1146107534, which will help our team pull up your information. ^Rainly
2025-07-01
Seattle, Washinton State 98198
SEA Care
Hello there, Your patience is essential while we deal with your vacuum's concerns. Let us get this taken care of. To resolve your vacuum's charging issues, please refer to page 18 of the unit's manual, under "The vacuum cleaner cannot be charged," and follow the recommended solutions provided: https://downloadcenter.samsung.com/content/UM/202501/20250123213552106/DJ68-00861A_IB_FULL__VR6700AL_EN.pdf Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with the reference number 1149806778 to help our team locate your information when you message us. Have a great day. -John
2023-01-17
Philadelphia, PA
2022-08-21
Odessa, TX
2024-07-18
Youngstown, OH
SEA Care
Hi there, Thank you very much for your observation of our vacuum. Rest assured that we are working to improve our products and services with the help of your reviews. Should you need more assistance with the vacuum, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1147349706) to help our team pull up your information when you message us. Have a great day. -Ernest-
2022-02-21
Dorchester
Samsung Support
Your new Jet 60 is designed to make keeping your house clean as effortless as possible, and in ways that are so simple they're brilliant. Not having to keep hold of a switch or trigger to use the vacuum means you're concentrating more on the task at hand (no pun intended), and its expert design means that it's not a burden to carry around for longer periods, such as cleaning your entire house in one go. The powerful battery certainly makes this possible on the one charge, so you're not having to break up your housework and so gets you back to relaxing quicker. Once it does come to emptying the bin it's as simplistic as any other function. We're really pleased to see that you're loving everything that it can do, and hope it encourages you to keep exploring our range of wireless vacuums every time you fancy an upgrade. ^DB at Samsung Support
2021-10-12
Waunakee
2023-11-07
North Carolina
SEA Care
Jmitrevskie, we understand that having a good working vacuum is a big help when cleaning our house. Let's go ahead and help you with this. If you're having difficulty cleaning your carpet, we recommend using the Jet Fit Brush included with your vacuum, as it is specifically designed for carpet cleaning. You can also adjust the suction power of your vacuum if you feel that the vacuum is not cleaning up dirt. Cleaning the filter can also help the suction performance of your vacuum. Please see page 10 under the "Jet Fit Brush," "C. Maintaining the vacuum cleaner," "C-1 Emptying and cleaning the dustbin," "C-2 Washable micro filter," "C-3 Fine dust filter," page 9 "Operating the vacuum cleaner (letter B) for adjusting the suction of the vacuum," page 17, "Maintenance (5th bullet)" section of the manual for more details. Manual https://downloadcenter.samsung.com/content/UM/202303/20230327113427614/O_VS6700AL_IB_DJ68-00861T-01_AP_EN_MES_230320.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1146503542) to help our team pull up your information. Have a great day. ^Camille
2025-10-08
2024-12-27
2026-01-17
Cyprus
CX
Thank you for taking the time to share our review of the Jet 60 Turbo. We're sad to hear that your brush head has broken, and we'd love to help with this. We'd recommend booking a repair, and you can do so here: https://www.samsung.com/uk/support/repair/ If you prefer, our Support Teams can book the repair for you. You can find our contact details and opening times here: https://www.samsung.com/uk/support/contact/ We appreciate your feedback about the stand, as it will help us drive future innovation. We hope to hear from you soon. ^EW at Samsung Support
2021-11-01
Texas
samsungcare
Thank you for sharing our review with us. We will continue to grow with your feedback. ^Pat
2022-04-01
Nampa
2022-06-07
2025-06-21
2022-11-07
Seattle, WA
2022-02-17
Coral Gables
2021-12-23
Lenexa
2023-06-05
NY
2021-11-15
pickerington
2022-11-01
Charlotte,NC
2022-02-22
Glasgow
Samsung Support
You have certainly chosen the perfect vacuum cleaner to keep your house sparkling clean with minimal effort and maximum results! You listed the very best features of this amazing piece of technology that will always make a difference. Its lightweight design makes it easy to carry around your house and you can simply turn it on by pressing the power button. The 150W suction power of the innovative Digital Inverter Motor is truly powerful while the Jet Fit Brush will be effective on every surface. Not only that, this amazing vacuum cleaner can operate up to 40 minutes non-stop and the Multi-layered Filtration System will capture 99.9% of micro dust; which is truly amazing. Dirt and dust won't be an issue in your house anymore. Jet 60 Turbo will give you the level of cleanliness you have always wanted with great style and power! ^CL at Samsung Support
2022-11-16
Buffalo, NY
2025-06-12
Douglasville, GA
2022-10-26
hollywood, Florida
2023-01-13
2023-01-30
2022-10-16
2023-12-29
2022-08-14
WA
Samsung Care
Hi Debb, We are glad to hear that you are using Samsung products. We are here to help you out with your vacuum, to address this concern let me share a troubleshooting link, see page 19. https://downloadcenter.samsung.com/content/UM/202207/20220708100934009/O_VS6700AL_DJ68-00861A-01_EN_CFR_MES_220706.pdf To better assist you on this matter and to collect more details of what happened, please reach us with the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us You may provide this reference number (1144963184) to help our team pull up your information. Thank you for choosing Samsung. Have a great day. -Trisha-
2025-09-23
CX
Thanks for taking the time to leave a review of your Samsung Jet™ 60 Turbo Cordless Stick Vacuum Cleaner, John. We're sorry to hear that the device did not arrive with instructions and that the vacuums' battery has not met your expectations. We ask that you contact us so that we can look into this and provide a solution. You can contact us here: https://www.samsung.com/uk/support/contact/ We hope to hear from you soon! ^KF at Samsung Support
2024-02-19
2021-11-30
Newark, NJ
samsungcare
I understand where you are coming from. I realize the battery life has been causing you trouble. To help with this concern, we provide a battery life guide in your user manual. You can find that here in the link below. ^Pat http://org.downloadcenter.samsung.com/downloadfile/ContentsFile.aspx?CDSite=US&CttFileID=8124932&CDCttType=UM&ModelType=C&ModelName=VS15A6032R7/AA&VPath=UM/202105/20210504101223266/O_DJ68-00861A-00_VS6700AL_EN_CFR_MES_210128.pdf
2022-06-27
Midland, MI
2022-12-03
Anderson, IN
2022-03-16
2024-06-09
Arkansas
2021-12-06
samsungcare
I know this must be a huge headache to deal with and I can see where you are coming from. We try to provide details on the battery life. You can use link below to check out the battery life guide. This will help provide further details on the battery performance. ^Pat https://downloadcenter.samsung.com/content/UM/202105/20210504101223266/O_DJ68-00861A-00_VS6700AL_EN_CFR_MES_210128.pdf
2022-02-22
Leeds, West Yorkshire
Samsung Support
The Jet 60 Turbo is a superb vacuum cleaner and we are delighted to see that you like its light but elegant design and powerful performance! The minimal design ensures maximum and easy control when using the vacuum around your home with the handheld body weighing a mere 1.48Kg. Inside such a light body, the Digital Invertor Motor offers suction power of up to 150W for a flawless and perfect cleaning experience. It's also great to see that you love the fact that you don't need to continuously press the trigger to activate the vacuum cleaner, but we do appreciate that your son misses this feature. We will be more than happy to pass this excellent feedback on to our engineers who will amaze you even more with our future technology! ^CL at Samsung Support
2022-04-18
North Wales
Samsung Support
Thank you for taking the time to share your feedback with us, Jessi. We are very happy to read that you are impressed with the suction power and lightweight design of your new Jet 60 Pet vacuum cleaner. However, we are sorry to read that you are disappointed by the battery life, and understand that 10 minutes of power is certainly not the level of performance that is expected from this incredible kit. Please contact our Home Appliance Specialists directly to discuss this issue in more detail and they will work with you towards a solution. You can speak to them at 0333 000 03333, lines are open 8am-10pm Monday - Friday. ^CR at Samsung Support
2022-07-26
2022-02-24
Teesside
Samsung Support
We're very confident that your new Jet 60 will outperform any other vacuum you would have previously owned in every department, Ste, and it is packed with leading-edge technology that helps it stand out from the competition. It not only picks up more dirt but also 99.999% of micro dust such as pollen and moulds, to help make your entire house more allergen friendly, no matter which small corners you have to sneak the hoover into, or how high up in a room a surface may be. The long lasting and quick charging battery will make sure that you can give even a large house a full clean on a single charge, and the simplistic way you clean ever part of it means you won't have to risk it getting clogged, for a consistently efficient performance. ^DB at Samsung Support
2022-01-03
Deltona
2021-10-14
Waunakee
2025-06-17
NJ
SEA Care
Hello there, We understand how frustrating it can be to not be able to find the part you need for your vacuum that is within your price expectations. Let us help you out. To check for the availability of a compatible replacement part for your vacuum, you can contact Samsung's official parts distributor for customers purchasing Samsung parts or accessories. Orders can be placed online at www.samsungparts.com or by phone at 800-627-4368; hours of operation are 9:00 am – 6:30 pm EST, Monday – Friday. Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with the reference number, 1149644951, to help our team locate your information when you message us. Have a great day. -John
2025-08-09
Seattle, WA
Samsung Care
Hello, We appreciate the review of the vacuum. If you require additional support with the unit, please don't hesitate to contact us at www.Samsung.com or by calling 1-800-726-7864 (1-800-SAMSUNG). Thank you. -Angelica
2022-07-17
Hollywood, FL
2023-04-30
Bay Area, CA
2022-12-27
2022-11-23
Katy, tx
2022-11-09
Grant FL
2022-11-07
2022-11-07
2023-02-03
Ipswich
Samsung Support
Thanks for sharing your thoughts and feedback for your Jet 60 Turbo. We're glad to see you're loving its lightweight design and long lasting battery, but disappointed that you've had some issues with hair getting caught. The Digital Invertor Motor's suction power is up to 150W, so is designed to suck up everything like stubborn dog hairs, so we're sorry to see you don't feel this is the experience you've had. We appreciate the feedback, and if you'd like any further support don't hesitate to get in touch! All of our contact details and opening times can be found here: https://bit.ly/SamsungUK-Support ^EM at Samsung Support
2023-07-27
2022-12-20
Puerto Peñasco, Sonora Mexico
2022-03-16
Buffalo
2022-09-29
fargo ND
2024-01-12
Nottinghamshire
2023-04-30
California
Samsung Customer Care
Lani, thank you for bringing this up. Let's look at some potential solutions to get your vacuum working. Cleaning time may differ depending on the brushes and the conditions of use. Please turn to page 18 of the vacuum's user manual for the troubleshooting for suction force concerns and page 19 if your vacuum stops operating during cleaning and cleaning time: https://downloadcenter.samsung.com/content/UM/202207/20220708100934009/O_VS6700AL_DJ68-00861A-01_EN_CFR_MES_220706.pdf Should you need support in the future, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number, 1145739099, to help our team pull up your information when you message us. Have a great day. -John
2021-12-23
NEW FAIRFIELD
2021-09-29
Columbus Ohio
Samsung Care
I hear what you mean about the dust bin needing to be emptied so often. Thanks for sharing this review with us. ^Pat
2022-01-12
Martinsville in
samsungcare
Hey there, thanks for providing us with this review. I understand the battery life is not as good as you would like it to be. Thank you for your feedback. To help our customers get the best battery performance out of their devices. We have a battery life guide in your user manual on page 2. You can find that in the link below. It should help manage your battery usage. ^Pat https://downloadcenter.samsung.com/content/UM/202105/20210504101223266/O_DJ68-00861A-00_VS6700AL_EN_CFR_MES_210128.pdf
2024-02-01
Norfolk
CX
We are glad to read that you are very happy with your new and amazing Samsung Jet™ 60 Turbo Cordless Stick Vacuum Cleaner, Gilly! As you mentioned, this superb piece of technology isn't just very easy to use and carry around your home, thanks to its light and comfortable design; but it also comes with an incredibly powerful and fully customisable suction power, which leaves nothing but sparkling cleanliness behind. Not only that, but you can also make the most of the extended 5-year warranty, so you can take full advantage of this incredible machine knowing that we have you covered for five full years. Pet hair, dirt, dust and germs will never be an issue in your lovely home, now that you have a fantastic Samsung vacuum cleaner! ^CL at Samsung Support
2026-05-31
Samsung
Hi Meelamoo, We can see that you purchased the Jet Stick to make everyday cleaning easier for your mom, and it’s important that it remains reliable over time, especially when it comes to suction, battery performance, and the hoover head. You can adjust the cleaning or suction mode of your Jet Stick vacuum (MIN, MID, MAX, or JET) to suit different floor types. For more details, check the guide below under “Changing Cleaning Mode”: https://www.samsung.com/us/support/answer/ANS10004815/ The battery fully charges in up to 3.5 hours and provides up to 40 minutes of cleaning time. With a spare battery, you can extend cleaning time to up to 80 minutes. Refer to the third subtopic in the link below for charging instructions: https://www.samsung.com/us/support/answer/ANS10004824/ We’d like to speak with you directly regarding the hoover head and provide available options. Feel free to reach out using any of the contact options below: 1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 2. Facebook Messenger: https://m.me/samsungsupport 3. X: https://x.com/messages/compose?recipient%20id=18768513 4. Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Please have reference number 1152569512 ready when you contact us so we can assist you quickly. Samsung truly values your business. Jeffrey Samsung Care
2024-01-09
Brownsburg, IN
2024-04-07
2022-06-27
San Diego, CA
2023-02-26
Ocean Isle, NC
2022-10-19
Ohio
2026-03-16
Samsung
We're pleased to see that you rated the amazing Jet 60 Turbo five stars, Jessica! Keep enjoying! ^CL at Samsung Support
2023-01-17
2022-01-03
Cumming
2022-06-19
2022-04-01
Levittown
2025-02-16
SEA Care
Hi AnaS, We understand your disappointment regarding your vacuum experience, and we would like to offer further assistance. We recommend reaching out to our Samsung Parts Team at (800) 627-4368. Available from Monday to Friday between 9:00 AM and 6:30 PM EST to purchase the compatible battery for your vacuum. They can check the compatibility and availability of the parts and accessories you wish to order. We would love to speak with you to determine how we can best assist you. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG) Please provide us with this reference number (1148431756) to help our team pull up your information when you message us. Thank you. -Kimberly
2022-01-07
Nashville
2024-03-21
SEA Care
Greetings, We strive to ensure that your vacuum's battery operates at its optimal performance. Let us get this taken care of. The charging and cleaning time may differ depending on the brushes and the conditions of use. For more details, please turn to page 19 of the vacuum's user manual under "Cleaning time": https://downloadcenter.samsung.com/content/UM/202303/20230327113427614/O_VS6700AL_IB_DJ68-00861T-01_AP_EN_MES_230320.pdf Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number, 1146971232, to help our team pull up your information when you message us. Have a great day. -John
2023-01-17
Altoona, PA
2022-07-18
2022-09-03
Samsung Care
Hi Mindy Thomas, We are glad to hear that you are using a Samsung vacuum. I would like to share a link for a proper guide on how to fix the vacuum for not cleaning the surface properly. Samsung vacuum does not collect dirt: https://www.samsung.com/us/support/troubleshooting/TSG01003061/ To better assist you on this matter, please reach us with the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG) You may provide this reference number (1144926821) to help our team pull up your information. Thank you for choosing Samsung. Have a great day. -Trisha-
2021-08-09
2022-11-30
Samsung Support
Thank you for your feedback, although we regret seeing that you're not getting all of the quality that you would have expected from your new Jet 60 Turbo. We can confirm that you should be receiving significantly more battery life than what you have been experiencing, so we'd recommend speaking to our Customer Support team for assistance. You can find details on how to contact them, plus their opening times, by following this link: https://bit.ly/SamsungUKSupport ^DB at Samsung Support
2022-02-24
Cambridgeshire
Samsung Support
We appreciate both your review, and recommendation, and we're happy to say that your Jet 60 will still provide all of the intense levels of cleaning that you've come to love your Jet 90 for, but in an even more lightweight and easy to carry package. Both models have their benefits, and it's fantastic to see that you've been able to experience them all for yourself. If your friends and family are also loving the Jet 60 as much as you are then we'd also love to hear from them, so welcome any reviews they may like to leave for them too. ^DB at Samsung Support
These reviews are managed by Bazaarvoice and comply with the Bazaarvoice Authenticity Policy, which is supported by anti-fraud technology and human analysis. Details at
https://www.bazaarvoice.com/ca_fr/trustmark/Manuels d’utilisation et téléchargements
Soutien pour les produits
Trouvez des réponses aux questions que vous vous posez sur le produit
* Les caractéristiques principales peuvent varier par rapport aux fonctionnalités principales