65" Neo QLED 4K QN90F Vision AI Smart TV (2025)
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Destacados
Características
Enriquece tu experiencia con Samsung Vision AI
Características clave
Un asistente que enriquece tu vida.
Nuestro procesador 4K con AI más avanzado
Procesador NQ4 AI Gen3
Impulsado por 128 redes neuronales de AI, este procesador lleva tu imagen y sonido a niveles excepcionales. Disfruta de la mejor experiencia en TV 4K, ya sea que estés transmitiendo servicios OTT, jugando tus videojuegos favoritos o viendo deportes en vivo.
Lleva tus series y películas a resolución 4K
Escalado 4K AI
Disfruta de tu contenido favorito con un detalle más brillante. Nuestro procesador de AI puede mejorar tu contenido hasta una resolución 4K con 128 redes neuronales de AI, todo mientras mantiene una calidad de imagen increíblemente nítida y fluida.
Calidad de la imagen
Inmersión ininterrumpida, sin perturbaciones luminosas
Glare Free
Vea colores brillantes, perfeccionados por Glare Free. Glare Free es nuestra tecnología antideslumbrante más avanzada, diseñada para reducir los reflejos y el brillo de la pantalla. Ofrece una experiencia de visualización más clara, cómoda y nítida, tanto a la luz del día como en interiores.
* Rendimiento 'Glare Free' verificado por UL Solutions, basado en evaluaciones de la Calificación Unificada de Deslumbramiento (UGR). Verificación emitida cuando: Reflection Glare UGR ≤ 10, Discomfort Glare UGR ≤ 22, y Disability Glare UGR ≤ 34. * Resultados basados en pruebas realizadas bajo iluminación interior.
Potencia tu experiencia 4K con un brillo excepcional y colores vívidos
Neo Quantum HDR+
Mejora tu experiencia visual con un brillo excepcional y escenas dinámicamente adaptativas en resolución 4K. El Neo Quantum HDR+ es hasta 2 veces más brillante que el Neo Quantum HDR, ofreciendo una experiencia de colores más vivos y un rango dinámico superior como ningún otro.
* La gama de luminancia Quantum HDR se basa en normas de pruebas internas y está sujeta a cambios según las condiciones de visualización o las especificaciones. * Para QN90F 50 / 43 pulgadas: Neo Quantum HDR.Conoce más sobre la calidad de la imagen
Colores reales, QLED real. No mereces nada menos.
Colores vibrantes y precisos amplificados por la lámina Quantum Dot de Samsung sin cadmio.
Experiencia de juego
Sound
One UI Tizen
Personaliza tu experiencia en pantalla
One UI Tizen
Ofrece una experiencia de pantalla personalizada. Con el sistema operativo Samsung Tizen, incorpora las últimas funciones innovadoras. Tu experiencia también está protegida por Samsung Knox en todos los dispositivos SmartThings. Además, One UI Tizen admitirá actualizaciones del sistema operativo Tizen durante los próximos 7 años.
7 años de actualizaciones sin costo adicional
Encuentra galerías mundialmente famosas en tu TV.
Art Store
Encuentra tu obra de arte ideal entre los mejores museos y artistas del mundo. Descubre nuevas obras de arte con selecciones relevantes y actuales que complementan cada temporada, festividad y estado de ánimo.
* Se requiere suscripción para disfrutar de todo el arte de la Tienda de Arte.Más sobre
One UI Tizen
SmartThings
Conecta y administra tus dispositivos domésticos inteligentes, todo desde tu televisor
SmartThings
Con Smart Hub integrado, tu TV puede conectarse y controlar dispositivos inteligentes, incluso aquellos que requieren compatibilidad con Matter y HCA. Además, recibirás notificaciones de tus dispositivos directamente en la pantalla, incluyendo una Vista de Mapa 3D que te muestra todo tu sistema de hogar inteligente en un vistazo.
Conoce más sobre
SmartThings
Diseño
Un perfil elegante en una silueta moderna y estilizada.
Diseño NeoSlim
Elegante y sofisticado, este diseño ultradelgado se ve increíble desde cualquier ángulo, como una obra de arte.
Sostenibilidad
Llevando la TV a más personas
Audio Subtitles
Subtítulos de Audio detecta los subtítulos y los lee en voz alta, haciendo tu contenido accesible. No solo enriquece tu experiencia, sino que abre las puertas a todos, incluidos quienes tienen dificultades para ver.
* Los Subtítulos de Audio pueden variar según la región, modelo, condiciones de visualización y tipo de contenido. *Los Subtítulos de Audio solo son compatibles con una salida HDMI de un decodificador o caja OTT que reproduzca contenido que incluya subtítulos.Cárgalo con luz
SolarCell Remote
Con un panel solar en la parte trasera, nuestro control SolarCell se carga con luz, sin necesidad de baterías desechables. Además, con funciones inteligentes como un micrófono integrado y asistente de voz, este control es innovador en más de un sentido.
* Para cargar el control remoto con energía solar, colócalo con el panel solar hacia arriba. Déjalo en tu sala de estar con las luces encendidas o cerca de una ventana para que absorba la luz natural del sol. * Si la batería del control remoto se agota, puedes cargarlo con un cable USB-C. Para verificar el nivel de batería restante, consulta el Menú del TV (Configuración > General y Privacidad > Energía y Ahorro de Energía > Batería Disponible del Control Remoto).Especificaciones
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NeoQLED
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Tamaño de pantalla
65"
-
Tasa de refresco
120Hz (Up to 165Hz) UY, PY : 100Hz (Up to 165Hz)
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Resolución
4K (3,840 x 2,160)
-
Anti reflejo
Glare Free
-
Motor de imágenes
NQ4 AI Gen3 Processor
-
HDR (Alto Rango Dinámico)
Neo Quantum HDR+
-
HDR 10+
Yes (ADAPTIVE/ GAMING)
-
Escalador de imagen
4K AI Upscaling Pro
-
Contraste
Quantum Matrix Technology Plus
-
Angulo de visión
Wide Viewing Angle
-
Micro Atenuación
Ultimate UHD Dimming
-
Mejorador de contraste
Real Depth Enhancer Pro
-
Tecnología de movimiento
Motion Xcelerator 165Hz
-
Calibración Inteligente
Basic/Professional
-
Modo Filmmaker
Yes
-
Mejorador de movimiento con AI
AI Motion Enhancer Pro
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Optimizador de brillo HDR
Yes
-
Reforzador de Color
Color Booster Pro
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Remasterización HDR AI
Auto HDR Remastering pro
-
EyeComfort Mode
Yes
-
Dolby Atmos
Yes
-
Seguimiento de objetos por sonido
OTS+
-
Q-Symphony
Yes
-
Potencia de salida (RMS)
60W
-
Canales de salida de audio
4.2.2CH
-
Active Voice Amplifier
Yes (Active Voice Amplifier Pro)
-
Sonido Adaptable
Yes (Adaptive Sound Pro)
-
360 Audio
Yes
-
Sistema operativo
Tizen™ Smart TV
-
Bixby
Yes
-
Interacción de voz de campo lejano
Yes
-
Navegador web
Yes
-
SmartThings Hub / Matter Hub / Sensor de Funciones IoT / Quick Remote
Yes
-
Experiencia de Multi Dispositivos
TV to Mobile, Mobile to TV, TV initiate mirroring, Sound Mirroring, Wireless TV On, Tap View
-
Multivista
upto 2 videos
-
Apple AirPlay
Yes
-
Almacenamiento compartido
Yes
-
Fondo de pantalla generativo
Yes
-
Micrófono de karaoke
Yes
-
Modo de juego automático (ALLM)
Yes
-
Game Motion Plus
Yes
-
Ecualizador de negros dinámico
Yes
-
VRR
Yes
-
Sonido Surround
Yes
-
Vista de juego super ultra ancha
Yes
-
Zoom de minimapa
Yes
-
FreeSync
FreeSync Premium Pro
-
Light-sync
Yes
-
HGiG
Yes
-
Modo de juego automático con IA
Yes
-
Sintonizador digital
ISDB-T
-
Sintonizador analógico
Yes (Trinorma)
-
TV Key
Yes
-
HDMI
4
-
USB
2 x USB-A
-
Máxima tasa de entrada HDMI
4K 165Hz (for HDMI 1/2/3/4)
-
Ethernet (LAN)
1
-
Salida de audio digital (salida optica)
1
-
Entrada de Antena
1/1(Common Use for Terrestrial)/0
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Wi-Fi
Yes (Wi-Fi 5)
-
Bluetooth
Yes(5.3)
-
Anynet+ (HDMI-CEC)
Yes
-
Canal de Retorno de Audio HDMI
eARC
-
Diseño
NeoSlim
-
Tipo de bisel
4 Bezel-less
-
Color delantero
TITAN BLACK
-
Tipo de soporte
SHARP NECK HEXAGON
-
Color del soporte
TITAN BLACK
-
Tienda de arte
Yes
-
POP integrado
Yes
-
EPG
Yes
-
PVR extendido
Yes
-
IP Control
Yes
-
Lenguaje en pantalla
Local Languages
-
Asistente de Voz
US English, Mexico Spanish, Brazil Portuguese
-
Asistente para Baja Visión
Relumino, Magnification, Zoom Menu and Text, High Contrast, SeeColors, Color Inversion, Grayscale, Auto Picture Off
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Asistente para Baja Audición
Closed Caption (Subtitle), Multi-output Audio, Sign Language Zoom
-
Asistente para Movimieto limitado
Slow Button Repeat, Remote Control App. for All
-
Eco Sensor
Yes
-
Fuente de alimentación
100-240V~AC 50/60Hz
-
Consumo de energía (Max)
270 W
-
Auto Apagado
Yes
-
Auto Ahorro de Energía
Yes
-
Tamaño de la caja (WxHxD)
1622 x 935 x 185 mm
-
Tamaño con base (WxHxD)
1446.3 x 891.3 x 270.6 mm
-
Tamaño sin base (WxHxD)
1446.3 x 828.7 x 26.9 mm
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Base (estándar) (WxD)
390.0 x 270.6 mm
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Estándar VESA
400 x 300 mm
-
Peso del paquete
33.6 kg
-
Peso con base
27.5 kg
-
Peso sin base
24.2 kg
-
Control Remoto
TM2360E
-
Compatible con Slim Fit Wall-mount
Yes
-
Compatible con Studio Stand
Yes
-
Compatible con Mini Wall Mount
Yes
-
Compatible con soporte auto-rotación
Yes
-
Manual de uso
Yes
-
Compatible con Full Motion Slim Wall Mount (Y22)
Yes
-
Compatible con SlimFit Cam
Yes
-
Módulo Zigbee / Thread
Built-In
-
Cable de poder
Yes
Reseñas
65" Neo QLED 4K QN90F Vision AI Smart TV (2025)
- Los clientes alaban la calidad de imagen excepcional con colores vibrantes, negros profundos y brillo máximo en cualquier iluminación.
- Muchos destacan que el escalado por inteligencia artificial mejora contenido estándar a claridad casi 8K, revitalizando películas antiguas.
- La pantalla antirreflejo es considerada fantástica y perfecta para salas con luz natural abundante.
- Algunos mencionan que el audio integrado es adecuado pero se beneficia de una barra de sonido externa.
- Pocos reportan problemas con el control remoto o defectos aislados, casos excepcionales que no reflejan la experiencia general.
Reseñas con imágenes y videos
Filtros
El orden por relevancia coloca las mejores reseñas en la parte superior. Consideramos los votos importantes, la reseña más reciente, imágenes y otras características que los lectores buscan en sus reseñas.
Filtros
5,021 Reseñas
2026-09-06
South Carolina, USA
2022-10-28
Lima
2026-05-23
Mexico
2025-04-23
Spokane, WA
2026-10-05
Chicago,Il
2026-05-12
Newyork
2025-02-06
FL
2026-01-10
New york NY
2023-11-19
Lima -peru
2025-06-30
Ritterhude
Samsung Service Team
Hallo, vielen Dank für das Lob. Darüber freuen wir uns sehr. Wir wünschen dir noch viel Spaß mit deinem neuen Gerät.
2026-02-09
Service clients Samsung
Bonjour Bozseaman, Merci de partager vos impressions sur notre TV AI Neo QLED. Nous regrettons que votre expérience n'ait pas été à la hauteur de vos attentes. Nous partageons avec vous quelques conseils afin de faire un usage optimal de votre télécommande: https://www.youtube.com/watch?v=q4cdDGfO764&t=2s . Sachez aussi que vous pouvez utiliser votre smartphone comme télécommande. Si votre télévision n’est pas encore connectée à SmartThings, suivez les étapes ci-dessous : Assurez-vous que votre smartphone et votre télévision sont connectés au même réseau Wi-Fi. Lancez l’application SmartThings sur votre smartphone. Si elle n’est pas déjà installée sur votre téléphone, vous pouvez télécharger l’application SmartThings depuis Google Play ou depuis Apple Store. Si la télévision est automatiquement détectée, une fenêtre pop-up s’affiche. Appuyez sur « Ajouter maintenant » pour connecter votre téléviseur à votre smartphone. Si aucune fenêtre contextuelle n’apparaît, c’est que votre smartphone ne détecte pas automatiquement la télévision. Dans ce cas, appuyez sur l’icône + > Appareil > Ajouter un nouvel appareil > Chercher à proximité (selon la version Android). Ajoutez un appareil via l'application SmartThings Si l’appareil n’apparaît toujours pas dans cette liste, revenez en arrière et lancez une recherche manuelle en utilisant la barre de recherche ou en scannant le QR code situé sur l’appareil. Une fois la télévision détectée, un code PIN s’affiche sur son écran. Saisissez ce code dans l’application SmartThings pour autoriser la connexion entre votre smartphone et le téléviseur. Votre smartphone est désormais connecté à votre télévision et peut être utilisé comme télécommande. Les commandes pour éteindre et allumer la TV, pour accéder aux chaînes et pour régler le volume sont les mêmes que celles d’une télécommande universelle. Vous avez également accès au mode Mute (mettre la TV en mode Muet/Silencieux), au Menu de votre télévision, au Guide TV et à la fonction Retour. Appuyez sur l’icône « Plus d’Options » pour accéder à d’autres paramètres. Si vous avez d'autres suggestions spécifiques pour améliorer votre expérience, nous vous encourageons à les partager sur notre communauté: https://www.samsung.com/fr/apps/samsung-members/ Vos commentaires sont précieux et nous espérons pouvoir vous proposer des innovations plus en phase avec vos besoins à l'avenir. Cordialement Charlie, Service clients Samsung
2025-12-13
Service clients Samsung
Bonjour Luperca, Samsung vous remercie d'avoir partagé votre avis si complet et détaillé. Votre satisfaction est la plus grande récompense pour nous. Nous prenons chaque commentaire au sérieux dans notre engagement constant envers l'amélioration. Vos commentaires sont précieux et nous espérons pouvoir vous proposer des innovations plus en phase avec vos besoins à l'avenir. N'hésitez pas à faire un tour sur notre site pour profitez de nos dernières offres et complétez votre écosystème Samsung: https://www.samsung.com/fr/ Cordialement Charlie, Service clients Samsung
2026-04-08
NY
2026-08-06
Colorado
2025-09-10
Lancashire
CX
Thank you for taking time to review your Neo QLED Smart AI TV. We are disappointed to see you are having issues with your solar remote, we'd recommend contacting our Support Teams who are on hand to help. We can assure you that our products are made to last, and your loyalty is great appreciated!
You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/
^LB at Samsung Support
2026-06-23
Phoenix Oregon
2026-08-20
The Villages, FL
2026-05-29
Bogotá DC.
2025-09-09
Samsung Service Team
Hallo, wir danken dir, dass du das Gerät gekauft hast. Dein Lob ist eine wertvolle Rückmeldung für uns.
2026-04-06
Bronx, NY
2026-07-20
2025-05-06
Boynton Beach
2026-04-14
Martinsburg, Wv
2026-04-11
London
Samsung
We love reading that we’ve given you that five-star feeling. Keep enjoying!
^EW at Samsung Support
2024-05-03
Bakersfield
Samsung Specialist
VinnyNocentino, It’s great to hear you’re enjoying the picture, audio, and design of Samsung’s 2024 QN900D! With an almost invisible profile, you’ll see more of the screen and less of the borders as your image reaches all edges to give you a more expansive view for all your movies, shows, and content. If there’s anything we can ever help with such as optimizing settings, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: • LiveChat with an agent • Manuals, Software, & Warranty Info • Product Registration: For easy access to support, promos and offers, and more ~ Samsung Specialist
2025-04-20
Samsung Specialist
Debtrus, We appreciate you sharing your user experience. To assist in learning the various functions, please know you can download the Q60D TV's User Manual, e-Manual, Remote Control Leaflet, and Quick Setup Guide on Samsung's website under Support > Manuals & Software > TVs & Home Theater. You can search for and select the Q60D TV to download the guides you would like. The e-Manual and Remote Guide are both also embedded into your TV itself under Menu > Settings > Support > Open e-Manual. If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Specialist
2026-02-07
Long Island, NY
2025-05-10
East Haven
2026-06-15
Laurel Md
2026-02-18
Providence Rhode Island
2026-06-05
Weslaco Tx
2026-09-20
Rowland, NC
2025-07-02
Chacabuco, Buenos Aires
2026-06-01
Reisterstown, MD
2025-03-05
Nelson Wisconsin
2024-05-17
Ypsilanti
2025-04-19
Illinois
2024-11-02
Perú
2025-04-30
Elkhorn City
2025-05-05
Northridge California
2026-10-12
Phoenix, AZ
2025-10-03
Lima
Performance Team
Muchas gracias por tu atención. Tus comentarios son muy importantes para nosotros. ¡Esperamos que tengas una experiencia maravillosa con tu nuevo Samsung! ¡Estamos a tu disposición!
2025-06-24
2025-04-23
Riverside
Samsung Specialist
Hi Minuitfleur838, We appreciate your feedback regarding remote performance on your QN90F. If your SolarCell Remote is unresponsive or slow: 1. Re-pair it – Hold Return and Play/Pause for 5+ seconds within 1 foot of the TV. 2. Check battery level – Home > left directional key > Settings > All Settings > General & Privacy > Remote Control Charge via sunlight or USB-C cable (Samsung-branded recommended). 3. Update firmware – Settings > Support > Software Update > Update Now 4. Run Device Care to boost performance – Settings > Support > Device Care > Start Device Care If these steps don’t resolve the issue, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat is also available through the ‘Support’ link on our website. ~ Samsung Specialist
2025-04-29
Columbus
2025-04-25
Taylor
2024-10-14
WA
Samsung Specialist
MomOf6, Thank you for sharing your experience with Samsung's Q60D. Please know that while this app is not currently available, you can still utilize a streaming device to login with your Samsung TV. Should you want to install an available app such as Paramount+, HBO Max, YouTube TV (and many more), the "Search" option on the left panel will absolutely return your results. If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: • LiveChat • Manuals, Software, & Warranty Info ~ Samsung Specialist
2025-01-31
Nashville, TN
Samsung Specialist
Chap1021, Thank you for your review. Watching TV for an extended period of time causes the panel to generate heat. The heat from the panel is dissipated through internal vents running along the top of the TV. The bottom, however, may feel hot to the touch after extended use. This heat, however, is not a defect and does not affect the TV's functionality. Your Q60D is designed with Dual LED technology which allows the TV to balance color and brightness more accurately than conventional Edge Lighting arrangements. Samsung TVs with Dual LED also produce a wider viewing angle, making it better for everybody watching. Starting with our 55” Q80D, our models feature a Wide Viewing Angle designed to let you see the full picture with brilliant color — no matter where you're sitting. From our QN90D Neo QLED Series on up, our models feature Ultra Viewing Angle allowing you to see every detail at any angle. Ultra Viewing Angle gives you the consistent detailed picture, even when sitting off to the side. To assist in learning the various functions, please know you can download your TV's User Manual, e-Manual, Remote Control Leaflet, and Quick Setup Guide on Samsung's website under Support > Manuals & Software > TVs & Home Theater. You can search for and select the Q60D TV to download the guides you would like. The e-Manual is also embedded into the TV itself under Menu > Settings > Support > Open e-Manual. If we can help with anything else, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website. ~ Samsung Specialist
2025-06-17
2025-04-02
Philadelphia
Samsung Specialist
Hi RAZ72, Thanks for your review! We’re so happy the QN90F’s Glare Free technology is giving you a clearer, distraction-free viewing experience. No more battling reflections — just pure picture quality, day or night. Thanks for choosing Samsung! If you ever need assistance, whether it’s optimizing settings or exploring new features, feel free to reach out to Samsung Support at 1-800-SAMSUNG, available from 8 AM to 12 AM EST, 7 days a week. You can also visit us online at the Samsung website, where you can access: • LiveChat with an agent • Manuals, software, and warranty info • Easy product registration for quick access to support, promos, and offers ~ Samsung Specialist
2024-05-22
Houston
Samsung Specialist
fabriplast, I’m happy to hear you’re enjoying the picture quality of your new Q60D QLED 4K TV -- brought to you by Quantum Dot Technology. Quantum Dots power over a billion brilliant shades of vivid and lifelike colors that stay true without fading, regardless of the scene's brightness. If there’s anything we can ever help with such as optimizing settings, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: • LiveChat with an agent • Manuals, Software, & Warranty Info • Product Registration: For easy access to support, promos and offers, and more ~ Samsung Specialist
2025-02-20
Millbrook Alabama
Samsung Specialist
Hi Janie, Thank you for sharing your experience. So that we can better assist with setting up your Samsung Account, please reach out to Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Specialist
2025-02-05
Birmingham, AL
2026-07-13
Brookhaven, Ms
2026-08-15
Texas
2025-11-26
Argentina, Buenos Aires
2024-10-13
Medellín-Colombia
Social Media.
Hola, Cesar. 👋 Compártenos la información detallada de tu caso a 📩smedia.col@samsung.com, para poder orientarte. 😃 ¡Buen día!
2026-07-30
2026-05-31
Texas
2025-10-26
Buenos Aires, Argentina
2026-05-20
Lanaster, SC
2026-06-20
Westchester, New York
2024-12-02
México
2025-09-21
Córdoba, Argentina
2026-04-10
Alvin, Texas
2026-09-21
Bel Air, MD
2025-04-23
Elgin
2026-03-23
San Antonio Texas
2023-11-23
México
2025-04-29
Sayre, PA
2025-11-17
Mar del plata, Argentina
2025-02-20
Broadview Il
Samsung Specialist
Yuri329, It’s unfortunate to hear your TV sustained damage during the wall mounting process. Our warranty covers manufacturing defects in materials and workmanship encountered in normal, noncommercial use of this product, and does not apply to damage incurred during shipment, delivery and /or installation. You can read more about our warranty here: https://www.samsung.com/us/support/service/warranty/QN65Q60DAFXZA/ For further questions or concerns, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: • LiveChat • Manuals, Software, & Warranty Info ~ Samsung Specialist
2025-04-19
Florida
2025-10-29
2025-11-24
2026-03-23
Bowling Green ky
2025-02-16
Michigan
Samsung Specialist
Hi there, It’s unfortunate to hear of your experience with Samsung’s Q60D TV. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can enter your model number to review the full warranty details here: https://www.samsung.com/us/support/legal/LGL10000312/#standard-limited-warranty Please give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Specialist
2025-04-19
California
2026-02-20
CLE
2026-06-22
Houston texas
2026-02-17
Desoto TX
Samsung Specialist
David B, Thank you for choosing the Samsung QN90F TV and for sharing your feedback. If the overall volume seems low, there are several settings and features you can adjust to improve your sound experience: Volume Features to Check: • Auto Volume: Automatically balances volume when switching channels or inputs. Go to: Settings > All Settings > Sound > Expert Settings > Auto Volume • Sound Modes: Choose from preset sound profiles to better suit your preferences: Settings > All Settings > Sound > Sound Mode • AI Mode Settings: Enable AI Mode to let your TV analyze your environment and content, optimizing sound in real time. This includes: o Adaptive Sound o Active Voice Amplifier (AVA) – Raises dialogue levels when ambient noise is detected o Adaptive Volume Go to: Settings > All Settings > Advanced Features > AI Mode Settings > AI Mode Also Check: • External Devices: If you're using a cable box, streaming device, Blu-ray player, or game console, make sure the volume on those devices isn’t turned down. Also verify that all cables are properly connected and try reseating them. • Software Update: Make sure your TV is running the latest firmware for the best audio performance: Settings > Support > Software Update > Update Now If you’ve tried these adjustments and are still experiencing low audio, feel free to reach out to Samsung Support for further assistance at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat agents are also available on our website under ‘Support.’ ~ Samsung Specialist
2026-04-01
2026-06-05
Newmanstown PA
2026-07-13
Colombia bogota
2025-05-13
Idaho Falls
2025-10-30
2026-08-05
Tampa
2025-04-01
Milwaukee
Samsung Specialist
Hi Taronn, Thanks for your review! We’re so glad you’re loving the stunning picture and smart performance of the QN90F’s NQ4 AI Gen3 Processor. Whether you’re watching old favorites or the latest releases, everything gets upscaled to brilliant 4K — with sound optimized for every scene. Thanks for choosing Samsung! If you ever need assistance – whether it’s optimizing your settings or anything else – reach out to Samsung Support at 1-800-SAMSUNG (8 AM – 12 AM EST, 7 days a week). You can also visit the Samsung Support page online to: • Chat live with an expert • Find manuals, software updates, and warranty details • Register your TV for easy support, exclusive promos, and more Enjoy your new Samsung TV! ~ Samsung Specialist
2024-05-24
Chicago
2026-04-20
Hope new jersey
2026-07-14
League City, Texas
2024-04-12
Brooklyn
Samsung Specialist
AnthonyRomano1324, It’s great to hear you’re enjoying the design of Samsung’s 2024 QN900D! With an almost invisible profile, you’ll see more of the screen and less of the borders as your image reaches all edges to give you a more expansive view for all your movies, shows, and content. If there’s anything we can ever help with, please give us a call at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: • LiveChat with an agent • Manuals, Software, & Warranty Info • Product Registration: For easy access to support, promos and offers, and more ~ Samsung Specialist
2025-05-03
Apex
Samsung Specialist
Hi IronMan12, We appreciate your feedback on Samsung’s QN90F TV. If the image doesn’t quite match your preferences, there are several adjustments you can make to better suit your viewing environment and content type. First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now To explore picture mode options, navigate to: Home > Left directional button > Settings > All Settings > Picture > Picture Mode. Options include: • Standard – Ideal for general viewing • Dynamic – Brighter and more vibrant for well-lit spaces • Eco – Optimized for energy efficiency • Movie – Best for viewing in low light • Filmmaker Mode – Preserves the content creator’s intent and disables motion smoothing for supported content You can further customize your image by going to: Settings > All Settings > Picture > Expert Settings, where you can adjust Brightness, Contrast, Color Tone, Sharpness, Contrast Enhancer and more. If the sound still doesn’t meet your expectations, there are a few settings you can try adjusting: Go to: Settings > All Settings > Sound > Sound Mode • Standard: Balanced sound without emphasis on any one range • Optimized: Enhanced effects and spacious sound • Amplify: Boosts mid and high tones to make dialogue clearer You can also explore Expert Settings to fine-tune options such as Balance, Equalizer, Auto Volume, and more to match your personal preferences. If you're considering expanding your setup, Samsung’s Q- and S-Series Soundbars (like the HW-Q900F) support Q-Symphony, a feature that synchronizes your TV and soundbar speakers for an immersive 3D audio experience. You may have already explored these AI settings, but I wanted to offer the following adjustments in case they haven’t been tried yet: To enable or customize AI Mode: Settings > All Settings > Advanced Features > AI Mode Settings > AI Mode Here’s a breakdown of available options: Adaptive Picture • AI Optimized: Automatically adjusts brightness and picture quality based on content and ambient light. • EyeComfort: Adapts screen brightness and tone using local sunrise/sunset data and lighting in the room. • AI Customization: Learns your preferences for different types of content (e.g., movies, sports) and applies your preferred settings. EyeComfort Mode Settings: Manually adjust duration, start/end times, and intensity of EyeComfort Mode. AI Customization > Detail Settings: Set specific Brightness, Contrast, Color, and Color Tone levels for each content type. (Note: Only available when AI Customization is enabled.) Adaptive Sound Settings • Active Voice Amplifier: Boosts dialogue when ambient noise increases. • Adaptive Sound: Optimizes sound based on your space and the type of content. • Adaptive Volume: Adjusts volume based on time of day and usage habits. I hope these tips help! If you’d like additional assistance fine-tuning your picture or sound, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat is also available via the ‘Support’ link on our website. ~ Samsung Specialist
2025-02-05
Atlanta GA
2025-05-07
Brooklyn
2025-04-23
East Haven
2025-05-01
Gilbert
Samsung Specialist
Hi jbtechfanatic2, Thank you so much for your review! We're thrilled to hear that you're enjoying the incredible 8K picture quality. With the cutting-edge AI-powered processor in your QN990F TV, every detail is elevated, whether you're streaming, gaming, or watching live sports. 8K AI Upscaling Pro, powered by 768 neural networks, truly transforms your content, bringing it to life in stunning 8K resolution. We’re so glad you’re experiencing the next level of home entertainment! If you ever need assistance, whether it’s optimizing settings or exploring new features, feel free to reach out to Samsung Support at 1-800-SAMSUNG, available from 8 AM to 12 AM EST, 7 days a week. You can also visit us online at the Samsung website, where you can access: • LiveChat with an agent • Manuals, software, and warranty info • Easy product registration for quick access to support, promos, and offers ~ Samsung Specialist
2024-05-02
CHICAGO
Samsung Specialist
Reviewing1, I’m glad to hear you’re enjoying the image quality of your Q60D TV! With our smart and fast Quantum Processor 4K Lite, you’ll see your favorite shows and movies in a whole new light with stunning 4K optimization. By analyzing your incoming picture signal and optimizing all your content, it brings enhanced clarity and depth to every scene. If there’s anything we can ever help with such as optimizing settings, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: • LiveChat with an agent • Manuals, Software, & Warranty Info • Product Registration: For easy access to support, promos and offers, and more ~ Samsung Specialist
2025-09-05
2025-10-14
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