Galaxy A16
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Avis
Galaxy A16
- Les clients louent l'autonomie exceptionnelle, dépassant une journée complète avec charge rapide incluse
- La majorité considère l'appareil photo comme excellent avec netteté et performance en faible luminosité remarquables
- Nombreux clients apprécient le rapport qualité-prix avec écran spacieux et stockage généreux
- Quelques utilisateurs rapportent des ralentissements occasionnels ou des délais de chargement d'applications
- Certains trouvent l'appareil volumineux ou moins intuitif que les modèles précédents
Photos et vidéos des clients
Filtres
Le tri par pertinence affiche les meilleurs avis en premier. Nous prenons en compte différents critères tels que les votes utiles, les derniers avis, les photos et d'autres caractéristiques que les lecteurs recherchent dans leurs avis.
Filtres
1,746 Avis
13/09/2025
Service clients Samsung
Bonjour Edwyn3, Merci de partager vos impressions sur notre Galaxy A16. Nous regrettons que votre expérience n'ait pas été à la hauteur de vos attentes. Pour que votre smartphone soit toujours performant et ainsi corriger les bugs que votre appareil peut rencontrer, nous vous recommandons de mettre à jour le logiciel de votre téléphone régulièrement: Paramètres > Mise à jour du logiciel > puis Téléchargement auto via Wi-Fi pour activer la mise à jour automatique, vous serez informé lorsqu'une mise à jour sera disponible pour votre appareil. L’autonomie de votre batterie peut être affectée par plusieurs facteurs: les paramètres de l’appareil, l’environnement et les habitudes d'utilisation. Voici quelques conseils afin de vous aider à optimiser les performances et l’autonomie de la batterie de votre smartphone: https://www.samsung.com/fr/support/mobile-devices/mon-telephone-se-decharge-tres-rapidement/ Si le problème persiste, nous vous invitons à contacter l’un de nos collaborateurs afin de trouver une solution adaptée à votre situation: https://www.samsung.com/fr/support/contact. Cordialement Alex, Service clients Samsung
06/07/2025
Service clients Samsung
Bonjour elsathanh, Nous vous remercions sincèrement pour votre retour positif ! Nous sommes ravis de savoir que votre Galaxy A16 vous apporte entière satisfaction. Visitez notre site Samsung pour découvrir les dernières nouveautés de cette année : https://www.samsung.com/fr/ Nous espérons vous revoir très prochainement ! Cordialement Charlie, Service clients Samsung
03/08/2025
South east london
CX
While it's great to see that you're enjoying Gemini and the UI, we're sorry to see that you are facing issues with latency and heating on your A16, Leo. With the powerful Octa-Core processor running this device, it is capable of operating at great speed. Please take a look at troubleshooting steps that will address the latency here: https://www.samsung.com/uk/support/mobile-devices/why-is-my-phone-slowing-down-and-how-can-i-speed-it-up/ Some heat can be expected when performing heavier tasks, such as hosting a hotspot. Please check out the following link for tips on keeping your phone cool: https://www.samsung.com/uk/support/mobile-devices/what-to-do-when-your-phone-heats-up/ If you have any concerns, please reach out to our Support Team. You can find their contact details and operating hours here: https://www.samsung.com/uk/support/contact/ Thank you for your feedback regarding the updated icons, we will certainly take this onboard. With further use, we're sure that you will be able to settle in to the new design. We’re certain that with our support, you will be able to enjoy a five-star experience with this model. ^SK at Samsung Support
20/10/2025
27/05/2026
Katwijk aan Zee
Samsung
Heel erg bedankt voor de review en voor de feedback puntjes! Fijn dat het toestel over het algemeen in de smaak valt en dat het maken van foto's een stuk vlotter gaat dan bij zijn voorganger. Voor de camera, er zijn een hoop dingen die aangepast kunnen worden, door middel van, de instellingen. Om je zo goed mogelijk te kunnen assisteren bij het instellen van de camera, raden we je aan om eens contact met ons op te nemen: https://www.samsung.com/nl/support/contact/. We helpen je graag verder via een van onze servicekanalen!
02/04/2026
Putte 2580
Samsung
Bedankt voor je review over de Galaxy A16 LTE. Wat jammer om te horen dat je zo’n moeilijke ervaring hebt gehad met het instellen en gebruiken van het toestel. We begrijpen goed hoe frustrerend het is als functies zoals Google Maps, contacten en het overzetten van gegevens niet werken zoals verwacht. We helpen je hier graag bij. Vaak kunnen dit soort problemen worden opgelost door samen de instellingen stap voor stap door te nemen of door het toestel opnieuw correct in te stellen. Ook kunnen we meekijken naar zaken zoals de simkaart, SD-kaart en het uitschakelen van ongewenste apps of assistenten. Neem contact met ons op, dan zorgen we dat je toestel weer goed werkt: https://www.samsung.com/nl/support/contact/.
04/04/2026
Service clients Samsung
Bonjour Sylvain P, Nous regrettons le dysfonctionnement que vous avez rencontré avec notre Galaxy A16. Nous souhaitons vous apporter notre assistance pour surmonter les difficultés spécifiques que vous avez rencontrées. Nous vous encourageons à entrer en contact avec l'un de nos collaborateurs, qui sera en mesure de trouver une solution adaptée à votre situation. Vous pouvez les joindre via le lien suivant: https://www.samsung.com/fr/support/contact/ Nous restons à votre disposition. Cordialement Alex, Service clients Samsung
25/04/2025
Limbur
10/10/2025
Samsung.com
Hola, Lamentamos el fallo y estamos deseando ayudarte. Por favor, ponte en contacto con nuestro equipo de soporte técnico a través de chat o WhatsApp en el siguiente enlace: https://www.samsung.com/es/support/contact/#contactinfo
10/02/2026
Frankfurt
Samsung Service Team
Hallo, wir danken dir, dass du dich für das Galaxy A16 5G entschieden hast. Deine Begeisterung freut uns. Wenn du Tipps für gelungene Fotos suchst, ist unsere Samsung Community der richtige Ort für dich. Im Bereich Fotografie kannst du dich mit anderen über alles rund um Fotografie und Galaxy Kameras austauschen. Du findest sie hier: https://eu.community.samsung.com/t5/fotografie/ct-p/de-gg-category
22/09/2025
Southampton
CX
Thank you for taking the time to review your Galaxy A16. The issues you have described, such as the media not showing, the screen freezing, and being unable to restart it at 100%, sound extremely unusual. We're really glad to hear that a reset has resolved these issues, and this points toward it being a minor software glitch of some sort. If you experience any problems in the future please reach out to our friendly Support Teams, as we're always happy to help. You can find contact details and opening times here: https://www.samsung.com/uk/support/contact/ We really hope you are now enjoying all of the fantastic features that your A16 has to offer! ^EW at Samsung Support
02/04/2026
Veenendaal
24/06/2026
Gouda
12/04/2026
Service clients Samsung
Bonjour Johannesansnom, Nous comprenons que vous ayez rencontré un dysfonctionnement avec notre Galaxy A16 et nous en sommes navrés. Pour que votre smartphone soit toujours performant et ainsi corriger les bugs que votre appareil peut rencontrer, nous vous recommandons de mettre à jour le logiciel de votre téléphone régulièrement: Paramètres > Mise à jour du logiciel > puis Téléchargement auto via Wi-Fi pour activer la mise à jour automatique, vous serez informé lorsqu'une mise à jour sera disponible pour votre appareil. Si le problème persiste, nous vous invitons à contacter l’un de nos collaborateurs afin de trouver une solution adaptée à votre situation: https://www.samsung.com/fr/support/contact . Nous sommes déterminés à nous améliorer et espérons avoir l'opportunité de vous fournir une expérience plus positive à l'avenir. Cordialement Alex, Service clients Samsung
28/01/2025
Sufflok
17/03/2026
Nijmegen
05/04/2025
30/01/2025
23/01/2025
Northumberland
CX
Thank you for taking the time to share with us this in-depth review about your experience with the Galaxy A16, Daz. We are pleased to read that you think this is a great phone overall, especially thanks to its long-lasting battery, massive storage capacity, powerful camera system and awesome design. Still, we also appreciate that you have been experiencing a few issues with it, which we would certainly like to help you resolve as soon as possible. Please follow this link, where you can find a useful guide that will help you optimise your device with the smoothest performance, by eliminating any instances of lag and freezing with your apps: https://www.samsung.com/uk/support/mobile-devices/why-is-my-phone-slowing-down-and-how-can-i-speed-it-up/?srsltid=AfmBOooBp8BCwc5DGpbOiTJ-fjRP0kwkpsh7d6awefNxoOp62rHm5VRp We are confident that the steps available on the link above will be very useful. Still, if you need more help with getting the best experience out of it, both for your personal and business activities, please don't hesitate to speak to our Support Teams. You can find our full contact details and opening times here: https://bit.ly/SamsungUK-Support ^CL at Samsung Support
05/07/2026
Etten
02/06/2026
Rijswijkw
22/07/2026
02/06/2026
Blackpool
Samsung
Thank you for taking the time to share this positive review of your amazing new Galaxy A16 and the beautiful photo you captured with it, Moorsey! We are delighted to hear that this fantastic smartphone has proven to be the perfect fit for your needs, and that its inspiring Light Green finish added an extra touch of style to your choice. It is also wonderful to know that you found the same intuitive and user-friendly experience that you enjoyed with your Galaxy A25. We're equally pleased that you have been impressed by its durability, as the Galaxy A16 features IP54-rated protection against dust and water splashes, along with strengthened front glass for added resilience. Thank you for choosing Samsung once again for your upgrade. We hope you continue to enjoy your brilliant new device for many years to come! ^CL at Samsung Support
21/07/2026
11/04/2026
Lier
25/06/2026
13/12/2025
Service clients Samsung
Bonjour Binz2025, Merci d'avoir partagé votre point de vue sur notre Galaxy A16. Nous tenons à vous assurer que vos commentaires ont été pris en compte dans notre démarche d'amélioration continue. Nous espérons avoir l'opportunité de vous fournir une expérience plus positive à l'avenir. N'hésitez pas à faire un tour sur notre site Samsung pour voir les nouveautés de l'année: https://www.samsung.com/fr/ Cordialement Charlie, Service clients Samsung
24/01/2026
Groningen
Samsung
Bedankt voor je review en feedback. We waarderen het enorm! Het is niet fijn dat je toestel als traag aanvoelt, zeker omdat je hem pas 10 dagen gebruikt. Een nieuwe telefoon hoort gewoon soepel te werken. In de eerste periode kan een toestel nog bezig zijn met updates en het optimaliseren van apps, wat tijdelijk invloed kan hebben op de snelheid. We denken graag met je mee om te kijken of we de prestaties kunnen verbeteren. Denk bijvoorbeeld aan het controleren op software-updates of het opschonen van apps die veel op de achtergrond draaien. Wil je liever kijken naar een andere oplossing? Neem dan gerust contact met ons op via onze website onder het kopje 'Support'. We kijken graag met je mee naar een oplossing!
20/08/2025
Ermelo
Samsung
Bedankt voor jouw recensie. Wij vinden het jammer om te lezen dat je niet helemaal tevreden bent met de Samsung Galaxy A16. Het is uiteraard niet de bedoeling dat jouw telefoon willekeurig vastloopt. Heb je al eens geprobeerd om jouw toestel in de Veilige modus op te starten? Zo niet, dan raden wij je aan om dat te doen en het een dagje aan te kijken of jouw smartphone nog steeds vastloopt. Zo niet, dan wordt dit inderdaad waarschijnlijk veroorzaakt door een app van een andere ontwikkelaar en kan je het beste eventjes met een fijne kam door jouw lijst met geïnstalleerde apps gaan. Op deze pagina vind je meer informatie over hoe je jouw telefoon in de Veilige modus zet: https://www.samsung.com/nl/support/mobile-devices/how-to-start-my-galaxy-device-in-safe-mode/. Mocht je hier verder nog hulp bij nodig hebben, neem dan vooral contact met ons op via één van onze servicekanalen. Je vindt deze hier op onze website: https://www.samsung.com/nl/support/contact/. Wij helpen je daar dan graag verder.
17/07/2026
Putte
31/05/2026
Amsterdam
Samsung
Bedankt voor het delen van je ervaring met de Galaxy A16. Jammer om te horen dat de Galaxy A16 niet aan je verwachtingen voldoet en dat je teleurgesteld bent in de prestaties van het toestel. We begrijpen dat dit extra frustrerend kan zijn wanneer je het toestel hebt aangeschaft als vervanging van een eerder apparaat. De Galaxy A16 is ontwikkeld voor een ander segment dan de Galaxy S25, waardoor er verschillen kunnen zijn op het gebied van prestaties, cameraspecificaties en beschikbare functies. Toch is het uiteraard niet de bedoeling dat je toestel regelmatig vastloopt of dat je gebruikservaring negatief wordt beïnvloed. We raden aan om te controleren of de nieuwste software-updates zijn geïnstalleerd en of er voldoende vrije opslagruimte beschikbaar is op het toestel. Dit kan bijdragen aan een betere werking van het apparaat. Wanneer de problemen blijven aanhouden, adviseren we je om contact op te nemen met onze klantenservice zodat onze collega's samen met jou kunnen onderzoeken of er sprake is van een technisch probleem en welke oplossingen mogelijk zijn. Je feedback stellen we op prijs en nemen we mee. Mocht je verdere ondersteuning wensen, dan helpen we je graag via: https://www.samsung.com/nl/support/contact/.
27/10/2025
Hoek van holland
20/08/2025
Hellevoetsluis
09/12/2024
Lokeren
08/01/2026
Venlo
03/12/2025
Stellendam
10/06/2025
Sint-Truiden
20/05/2026
Den Helder
04/05/2025
Gouda
13/10/2025
Shetland
CX
While it's great to see that you are enjoying the battery life and performance of your A16, it's a shame that you aren't enjoying the camera and have had trouble getting used to some features. When it comes to the camera, we believe that this phone is truly magnificent. The 50 MP main lens combines with top-notch image processing to ensure that your photos are steeped in rich detail. Please check out the following link, which will help you get the most out of your phone's camera: https://www.samsung.com/uk/mobile-phone-buying-guide/photography-tips-for-smartphone/ As for the features that aren't to your liking, we'd like to know more. Please reach out to our Support Teams, you can find their contact details and operating hours listed here: https://www.samsung.com/uk/support/contact/ We're here to ensure that you can enjoy your wonderful phone. ^SK at Samsung Support
17/05/2025
Devon
CX
We're elated to see how much you are enjoying your A16! The Octa-Core processor runs this phone like a dream, with the smooth and speedy operation displaying beautifully on the Super AMOLED screen. With the 128 GB of storage, you can snap wonderful photos with the 50 MP main lens without worrying about storing them. This device is incredibly intuitive, allowing you to carry out even the most complex of functions with ease. With further use, we're sure that it will earn that fifth star! ^SK at Samsung Support
19/02/2025
10 Catterick Close Chippenham,England
04/03/2025
Norwich uk
25/02/2026
Samsung Service Team
Hallo, wir freuen uns über deine positive Bewertung.
29/05/2025
Essex
CX
We're delighted to see how much you are loving your A16! This model brings premium features to our A Series range, and we couldn't be happier with the result. It will be your device of choice for taking cute snaps of your pup for years to come! ^SK at Samsung Support
22/04/2025
Wales
CX
Great to see that you are enjoying your A16 overall, however, it's a shame that you have faced issues with performance. With the Octa-Core processor running this device, it is capable of operating at great speed. Please take a look at the troubleshooting steps that will address the latency here: https://www.samsung.com/uk/support/mobile-devices/why-is-my-phone-slowing-down-and-how-can-i-speed-it-up/ If you are still facing issues after following the above steps, please don't worry, we're here to help. You can reach out to our Support Teams using the contact details on the following link, during the listed operating hours: https://www.samsung.com/uk/support/contact/ ^SK at Samsung Support
15/02/2025
Wales
12/06/2026
Aalter
06/04/2025
Hoofddorp
28/09/2025
21/01/2025
CX
Fantastic to see that you are enjoying your upgrade to the A16, especially the crystal clear screen and fast charging! The display allows you to be truly immersed in your phone, while speedy charging speeds ensure that you're never without it for long. The items included in the box reflect our commitment to the environment, and reducing the amount of e-waste we contribute to. We would always recommend checking the 'What's in the box' section on the purchase page to ensure that you can be prepared for your phone's arrival. ^SK at Samsung Support
22/07/2026
Bree
31/08/2025
Rubery Birmingham England
CX
Thanks for taking the time to review your awesome Galaxy A16! The features are immense, from the powered-up processor to the blazing speed of 5G, whilst the 6.7-inch screen provides you with more room for fun! The 50MP Main Camera allows you to capture every memory in detail, whilst the 5,000mAh battery keeps the Galaxy A16 running strong on a single Super Fast charge. The Hybrid SIM card tray gives you the choice between using a second SIM card, or when you need extra storage, you can simply remove the second SIM from the Hybrid SIM tray and put a microSD card in its place. A fantastic and affordable phone - We're thrilled that you are happy with yours! ^EW at Samsung Support
02/12/2025
Service clients Samsung
Bonjour Neverfull, Merci beaucoup d'avoir choisi un produit Samsung ! Nous sommes ravis de savoir que votre Galaxy A16 vous apporte entière satisfaction. Nous vous recommandons de visiter notre site pour découvrir les dernières nouveautés et complétez votre écosystème Samsung: https://www.samsung.com/fr/ Cordialement Alex, Service clients Samsung
12/08/2025
North West
CX
We're disappointed that you are having issues with latency on your A16, Mick. With the powerful Octa-Core processor running this device, it is capable of operating at great speed. Please take a look at troubleshooting steps that will address the latency here: https://www.samsung.com/uk/support/mobile-devices/why-is-my-phone-slowing-down-and-how-can-i-speed-it-up/ If this issue persists, please reach out to our Support Teams, who will be happy to help. They will also be able to advise further on the issues you are experiencing with your watch. You can find their contact details and operating hours here: https://www.samsung.com/uk/support/contact/ You have a great phone, and we're here to help make sure that you can thoroughly enjoy it. ^SK at Samsung Support
22/07/2026
Maasmechelen
21/06/2025
03/12/2025
Service clients Samsung
Bonjour Sou11, Nous notons vos remarques sur les fonctionnalités de notre Galaxy A16. Nous sommes navrés de cette mauvaise expérience avec votre appareil. Pour que votre smartphone soit toujours performant et ainsi corriger les bugs que votre appareil peut rencontrer, nous vous recommandons de mettre à jour le logiciel de votre téléphone régulièrement: Paramètres > Mise à jour du logiciel > puis Téléchargement auto via Wi-Fi pour activer la mise à jour automatique, vous serez informé lorsqu'une mise à jour sera disponible pour votre appareil. Si ces conseils ne résolvent pas le problème, nous vous recommandons de contacter notre service clientèle sur https://www.samsung.com/fr/support/contact afin que nous puissions examiner plus en détail votre situation et trouver une solution adaptée. Nous restons à votre disposition. Cordialement Alex, Service clients Samsung
16/10/2025
CX
We’re thrilled to read your thoughts and feedback. Thanks for sharing with us and giving us top marks! ^KF at Samsung Support
01/05/2025
22/07/2026
London
Samsung
We're sorry to hear that you're not yet loving your Galaxy A16. This isn't what we'd expect to hear, as we try to design our devices with user-friendliness in mind, but please don't worry, as we're on hand to help. The following link contains a really handy guide for navigating your new phone and includes a video as a visual guide as well: https://www.samsung.com/uk/support/mobile-devices/navigating-galaxy-smartphones/ Our friendly Support Teams can also provide visual assistance and show you around the full features, including personalisation settings, which can tailor your smartphone experience to your needs and make things much easier all around. You can reach out to us on 0333 000 0333 | Mon-Fri - 8am to 8pm | Sat-Sun - 9am to 6pm, or via Live Chat here: https://www.samsung.com/uk/support/contact/ We want to reassure you that we have noted your feedback and that your satisfaction is vital to us. We look forward to speaking with you and ensuring that you and your husband both have a fantastic experience with your phones going forward. ^EW at Samsung Support
22/07/2026
Samsung
Fantastic to see that after a lengthy service from your previous phone, you are now enjoying the A16! This model has all the features you know and love, with a great update in tech, including the speedy Octa-Core processor. It will be wowing you for years to come! ^SK at Samsung Support
22/07/2026
Samsung AU
Thank you for your wonderful review! We're so pleased to hear you're enjoying your new phone and finding it easy to use. It's great to know the navigation layout and overall performance have made such a positive impression. We appreciate your support and hope you continue enjoying your device.
12/09/2025
CX
Thanks for leaving a review of your Galaxy A16, Alice. We're sorry to hear that the screen of your device is smashed, this can happen even with a screen protector if the device sustains a hard impact. In regard to the phone's reception, this could be due to your network provider not having service in some areas or experiencing outages. If this is not the case you can try the guidance here to fix your network issues: https://www.samsung.com/uk/support/mobile-devices/how-to-troubleshoot-mobile-data-issues We would recommend contacting us if this does not work, or you would like to look into having your screen repaired. You can contact us here: https://www.samsung.com/uk/support/contact/ ^KF at Samsung Support
11/02/2025
CX
Thank you for taking the time to share your feedback with us! We are delighted to see that you are enjoying the stunning display, long-lasting battery, sleek design and amazing camera features. When it comes to the performance, to ensure your phone does not lag or freeze, we recommend following this handy optimisation guide: https://bit.ly/HowToOptimiseSamsungDevice If you need any further support, please do not hesitate to contact our Technical Support Team directly, who will be happy to help! You can find all our contact methods and their operating hours here: https://www.samsung.com/uk/support/contact/ ^CR at Samsung Support
04/01/2025
Havant, Hampshire
CX
We are sorry to see you have faced issues with your new A16, Mary! We are here to help in any way we can, and in regard to the screenshot issue, we have a great step-by-step guide on the different ways you can take a screenshot. You can find that here: https://www.samsung.com/uk/support/mobile-devices/how-do-i-take-a-screenshot-on-my-samsung-galaxy-device/?srsltid=AfmBOoptaziJhBj71G4Yb9uVn_ATv-cDy-D0Jjk9pSDAOYdm4vtG_qpX If you have changed your internet provider then specific apps will need you to add the password for that network as it is new. Our Support Teams are always on hand to help with any questions you have and will get you up and running properly. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support
22/07/2026
Nederland
22/07/2026
Venray
27/09/2025
20/08/2025
Semmerzake
30/12/2025
Samsung.com
Hola, Muchas gracias por compartir tu experiencia. Tus comentarios los tenemos muy en cuenta y nos ayudan a seguir mejorando.
22/09/2025
Romsey, Hampshire
CX
Thanks for taking the time to review your Galaxy A16. We're sad to hear that you have previously experienced issues with network connectivity abroad, and we understand how concerning this must have felt. It's likely that your phones aren't working reliably during your US travels due to the specific frequency band numbers that your US mobile carrier uses. We'd advise speaking with your US carrier to confirm which bands their network operates on, and ensuring you choose a carrier that supports the bands on which your two phones operate. The band support on the Galaxy A16 is comprehensive and ensures broad compatibility with networks worldwide, but it is very important to check your chosen carrier's specific frequencies to ensure that these are compatible. If your US carrier does not offer compatible frequency bands, we'd recommend going ahead and choosing a different carrier. We hope this information helps explain why this may be happening, and we wish you safe and enjoyable future travels. ^EW at Samsung Support
17/05/2025
Sindelfingen
Samsung Service Team
Hallo, deine begeisterte Bewertung erfreut uns sehr. Wir danken dir vielmals für das Teilen deine Eindrücke von dem Galaxy A16.
21/07/2026
Berlin
Samsung Service Team
Hallo, vielen Dank für das Lob. Darüber freuen wir uns sehr. Wir wünschen dir noch viel Spaß mit deinem Galaxy A16.
28/01/2025
04/06/2025
15/04/2025
CX
We're thrilled to see that after stepping away from phones, you have enjoyed your return with the A16, Scotty! The Octa-Core processor runs the software like a dream, and the conveniently designed frame is a comfortable size to hold. It keeps you connected, with a vast array of third party apps available to download, that help you with your daily tasks and stream your favourite content. Our phones are incredibly customisable, allowing you to tailor it to be the perfect device for you. You'll be loving this phone for years to come! ^SK at Samsung Support
08/04/2026
Zwickau
Samsung Service Team
Hallo, vielen Dank für deine Bewertung. Es freut uns sehr zu hören, dass dich das Galaxy A16 überzeugt hat und du mit dem Gesamtpaket zufrieden bist. Wir wünschen dir weiterhin viel Freude mit deinem Galaxy A16.
03/07/2025
Samsung
Thank you for taking time to review your A16! With the huge 5,000 mAh battery, you'll get hours to enjoy everything this phone has to offer including the 50MP rear camera! With the striking 6.7" Super AMOLED display, we know you can get the best viewing experience, and here is a guide to help you get the best display: https://www.samsung.com/uk/support/mobile-devices/how-to-adjust-galaxy-phone-screen-brightness/ There are multiple ways to take a screenshot on your phone, and here is a great link to help you achieve this: https://www.samsung.com/uk/support/mobile-devices/how-do-i-take-a-screenshot-on-my-samsung-galaxy-device/ If you need any assistance with your phone, don't hesitate to contact our Support Teams who will be on hand to help. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support
19/11/2025
Vlaardingen
10/02/2025
Wilnis
28/09/2025
Gosport
CX
Thank you for taking time to review your A16. Welcome to the Samsung family, we know you'll never be disappointed on your journey through the Galaxy universe! Take a look at this link from our awesome Community page where the steps may help resolve the issue: https://eu.community.samsung.com/t5/galaxy-a-series/why-are-my-notifications-not-showing-on-my-lock-screen/td-p/12716285 We are unaware of any issues regarding the notifications on our lock screens, however, we will pass this feedback on to the relevant department to help improve our products and services. ^LB at Samsung Support
02/09/2025
London
CX
We’re thrilled to read your thoughts and feedback. Thanks for sharing with us and giving us top marks, Janet! ^EW at Samsung Support
22/04/2025
Ede
20/09/2025
West Sussex, UK
CX
We’re thrilled to read your thoughts and feedback. Thanks for sharing with us and giving us top marks! ^KF at Samsung Support
12/12/2024
Service clients Samsung
Bonjour Nath 73, Merci beaucoup d'avoir choisi un produit Samsung ! Les produits Samsung Galaxy sont toujours livrés avec un câble USB Type-C mais plus avec écouteurs et chargeur car Samsung est convaincu que le retrait de ces deux accessoires minimise l’impact de ses produits sur l’environnement. En effet, et en tenant compte des habitudes d’utilisation des produits Samsung de la majorité des utilisateurs, Samsung a révisé sa stratégie en retirant les chargeurs et écouteurs de ses dernières gammes Galaxy. Pour soutenir notre communauté Galaxy dans cette démarche, Samsung ne fournit donc plus les écouteurs et le chargeur avec ses smartphones. Samsung est fermement convaincu que le retrait des chargeurs et des écouteurs peut contribuer à résoudre le problème croissant des déchets électroniques et, par la même occasion, éviter à ses clients l’achat systématique de nouveaux chargeurs et/ou écouteurs. Enfin, les utilisateurs des produits Galaxy peuvent continuer à utiliser leurs écouteurs et leurs chargeurs actuels en toute quiétude sans devoir en acheter de nouveaux. En revanche, les nouveaux clients/utilisateurs devront acquérir ces accessoires séparément et ils les trouveront à des prix révisés à la baisse et, donc, plus accessibles. Pour en savoir plus sur ces produits, n’hésitez pas à consulter notre page dédiée à nos chargeurs et celle dédiée à nos écouteurs. Nous vous recommandons de visiter notre site pour découvrir les dernières nouveautés et compléter votre écosystème Samsung : https://www.samsung.com/fr/ Cordialement Charlie, Service clients Samsung
02/03/2025
Zwolle
10/01/2025
Newcastle
CX
Thank you for taking the time to review the Galaxy A16. We pride ourselves on creating devices that exceed our customers' expectations, and we're disheartened to see this has not been the case for you on this occasion. If you are still experiencing the issues you mentioned, we'd love to help. We have a whole host of different options to get in touch, you can see them all (as well as their associated operating hours) on our Contact Us page: https://www.samsung.com/uk/support/contact/ ^CH at Samsung Support
08/02/2025
london
CX
It's a shame to see that you aren't thoroughly enjoying your A16. With a sleek design that conceals powerful hardware underneath, this phone is capable of great things. With the Octa-Core processor running this device, it can run at great speed, while the 90 Hz refresh rate can beautifully show off smooth scrolling. Please take a look at the troubleshooting steps that will address the latency you are experiencing here: https://www.samsung.com/uk/support/mobile-devices/why-is-my-phone-slowing-down-and-how-can-i-speed-it-up/ With the right support, your battery can give you a great amount of life for years to come. Here's a handy page which runs through the specifics of your phone's battery and how to look after it: https://www.samsung.com/uk/support/galaxy-battery/about-battery/ We think the camera on this device is magnificent, with a whopping 50 MP lens capturing your memories in rich detail. Please check out the following link, which will help you get the most our of your phone's camera: https://www.samsung.com/uk/mobile-phone-buying-guide/photography-tips-for-smartphone/ If you are still concerned about any of the issues mentioned, please don't worry, we're here to help. You can reach out to our Support Teams using the contact details on the following link, during the listed operating hours: https://www.samsung.com/uk/support/contact/ ^SK at Samsung Support
29/11/2025
Noorwegen
10/04/2025
Maastricht
21/07/2026
24/01/2025
Basingstoke
CX
We're delighted to see that you are loving your A16! The stylish colour goes perfectly with the sleek lightweight design, accentuated by the crystal clear Super AMOLED display for a premium experience. It has a whopping 5000 mAh battery, giving you up to 19 hours of Internet usage time on just one charge. When you need to take the perfect shot, this phone has you covered. Three high quality lenses make up the rear camera, with a 50 MP main lens running the show, providing you with richly detailed shots. The Octa-Core processor runs this device like a dream, ensuring that the user-friendly software runs seamlessly. There's so much to love about this awesome model! ^SK at Samsung Support
29/03/2026
Leipzig
Samsung Service Team
Hallo, danke für dein Feedback. Die Sicherheitsmeldungen kommen oft, wenn ein neues Gerät eingerichtet wird. Meist legt sich das nach kurzer Zeit, sobald dein Handy als vertrauenswürdig erkannt wird. Wegen der Fotos: Bitte prüf einmal die App-Berechtigungen. Wenn es weiter Probleme gibt, melde dich gern beim Support, wir helfen dir gerne weiter. Hier findest du alle Kontaktmöglichkeiten: https://www.samsung.com/de/support/contact/
20/08/2025
Harelbeke
27/05/2025
CX
Thank you for sharing your experience with the Galaxy A16, Lissie! We're pleased to see that you're enjoying the camera features, large display, and generous storage capacity, it’s great to know that you're able to keep all your photos without worrying about space. We appreciate your feedback on battery life during heavy call usage. While the device is optimized for efficient power management, we understand that extended calls can drain the battery more quickly. Exploring power-saving features or adjusting settings might help prolong battery life when needed. Your suggestion about a picture-in-picture feature is valuable, and we’re always looking for ways to improve user experience. We'll keep this in mind for future updates! ^CH at Samsung Support
10/06/2025
Diest
20/08/2025
Jabbeke
30/04/2026
Limburg
26/12/2024
Alphen aan den rijn
Ces avis sont gérés par Bazaarvoice et ils sont conformes avec la politique d'authenticité de Bazaarvoice, laquelle est supportée à la fois sur la technologie d'anti-fraude et sur l'analyse humaine.
Plus de détails à:
DAS Galaxy A16 tête : 0,312 W/kg | DAS tronc : 1,083 W/kg | DAS membres : 2,82 W/kg



