Galaxy S25 | S25+ | S25 FE
Αποκτήστε τα Galaxy S25 Series σε εκπληκτική τιμή.1
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Μοντέλο
Συχνές Ερωτήσεις
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A. Όταν αγοράζετε στο Samsung.com/gr, έχετε πρόσβαση σε αυθεντικές συσκευές και Samsung προνόμια. Η αγορά από εδώ σημαίνει ότι θα μπορείτε να δείτε τα οφέλη και τις προσφορές που λαμβάνουν χώρα στο Samsung.com/gr, καθώς και την αποστολή και την εξυπηρέτηση πελατών που διαχειρίζεται η Samsung. Οποιαδήποτε ζητήματα ή ερωτήσεις έχετε θα απαντηθούν απευθείας από εμάς, ώστε να έχετε την καλύτερη εμπειρία από την αγορά έως τη συντήρηση.
*Υπόκειται στους ισχύοντες όρους και προϋποθέσεις. https://www.samsung.com/gr/estore/static/link_terms_and_conditions_of_sale/
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A. Μπορείτε να περιορίσετε το συγκεκριμένο μέγεθος αποθήκευσης για τη νέα σας συσκευή μεταβαίνοντας στις ρυθμίσεις σας. Ρίξτε μια ματιά σε φωτογραφίες, βίντεο, εφαρμογές, μουσική, αρχεία και έγγραφα και πώς χρησιμοποιείτε το τηλέφωνό σας αυτήν τη στιγμή. Δείτε τις επιλογές αποθήκευσης και τις προσφορές εδώ.
*Η διαθεσιμότητα των επιλογών αποθήκευσης μπορεί να διαφέρει ανάλογα με τη χώρα ή τον προμηθευτή. -
A. Το Samsung Protect είναι εδώ για να σας βοηθήσει με τα πράγματα που δεν είδατε να έρχονται. Σας καλύπτουμε για τυχαία ζημιά για 2 χρόνια το πολύ. Οι επισκευές υλικού, οι αλλαγές μπαταριών και οι επισκευές ζημιών από το νερό καλύπτονται από αυτό το σχέδιο. Το Samsung Protect είναι διαθέσιμο με μια νέα αγορά στο Samsung.com ή μπορείτε να λάβετε κάλυψη για μια συσκευή που έχετε ήδη στον ιστότοπο Samsung Protect. *Ισχύουν όροι και προϋποθέσεις. *Η κάλυψη της Samsung Protect, ο τύπος υπηρεσίας και οι λεπτομέρειες προώθησης ενδέχεται να διαφέρουν ανάλογα με τη χώρα/περιοχή και ενδέχεται να ισχύει έκπτωση (χρέωση υπηρεσίας). Για να πληροίτε τα κριτήρια για το προνόμιο προώθησης Samsung Protect, ενδέχεται να απαιτείται εγγραφή.
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A. Αν αναζητάτε για μία εκπληκτική εμπειρία οθόνης, ανακαλύψτε το Galaxy S25+. Η μεγάλη οθόνη 6.7" και QHD+, με καθαρή εικόνα και μεγάλη ευκρίνεια, αποτελεί ένα μόνο από τα πλεονεκτήματα του Galaxy S25+. Μαζί, απολαμβάνετε μπαταρία μεγάλης διάρκειας για πολλές ώρες ψυχαγωγίας. *Βάσει των συνθηκών εσωτερικών εργαστηριακών δοκιμών της Samsung με την έκδοση προέκδοσης του συγκεκριμένου μοντέλου συνδεδεμένη με ακουστικά μέσω Bluetooth υπό προεπιλεγμένες ρυθμίσεις μέσω LTE. Εκτιμάται σε σχέση με τη χωρητικότητα της μπαταρίας και το μετρούμενο ρεύμα σε σχέση με την κατανάλωση ενέργειας της μπαταρίας κατά την αναπαραγωγή ήχου (ανάλυση αρχείου βίντεο 720p, αποθηκευμένο στη συσκευή) αντίστοιχα. Οι πραγματικοί χρόνοι αναπαραγωγής βίντεο ποικίλλουν ανάλογα με τη σύνδεση δικτύου, τις ρυθμίσεις, τη μορφή αρχείου, τη φωτεινότητα της οθόνης, την κατάσταση της μπαταρίας και πολλούς άλλους παράγοντες.
Κριτικές
Click to ExpandΚριτικές
Η ταξινόμηση βάσει σχετικότητας εμφανίζει τις πιο σχετικές κριτικές στην κορυφή, λαμβάνοντας υπόψη τις ψήφους χρησιμότητας, την ημερομηνία δημοσίευσης, τις εικόνες και τη συνολική ποιότητα.
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Τέλειο αλλά πολύ ακριβό και περίμενα μια έκπτωση ώστε να αγοράσω άλλο ένα σε μέλος της οικογένειας μου γιατί εμείς είμαστε πολλά χρόνια χρήστες samsung galaxy
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Είχα το Α55 αυτό είναι πιο μικρό και πιο πρακτικό έχει καλύτερη κάμερα και λειτουργία AI προβληματίζει όμως με την χωρητικότητα μάλλον δεν έκανα την σωστή επιλογη στην μνήμη
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Μου παρείχε η εταιρεία μου αυτή τη συσκευή πριν 2 μέρες. Είμαι ευχαριστημένος γιατί σηκώνει και τα 2 προφίλ χωρίς να κολλάει
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I bought it some time ago and yeah I like this phone
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Χρησιμοποιώ το τηλέφωνο μια εβδομάδα περίπου, σε αντικατάσταση του S22. Εύχρηστο και γρήγορο στις λειτουργίες του με καλή απόδοση μπαταρίας
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ΠΟΛΥ ΚΑΛΗ ΚΑΜΕΡΑ, ΜΙΚΡΟ Κ ΕΥΚΟΛΟ ΣΤΗ ΧΡΗΣΗ ΕΞΥΠΝΟ ΛΕΙΤΟΥΡΓΙΚΟ
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Αγόρασα το προϊόν πριν. 5 ημέρες και είμαι πολύ ικανοποιημένος μέχρι στιγμής από τις δυνατότητες του λογισμικού-AI και την μπαταρία. Το Gemini επίσης θα έπρεπε να δουλεύει και σε άλλες γλώσσες εκτός των αγγλικών. Η κάμερα πιστεύω για αυτό το μοντέλο σε αυτά τα χρήματα θα μπορούσε να έχει κάποιες παραπάνω δυνατότητες, αλλά δεν παύει να είναι αρκετά καλή.
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Αγόρασα το S23 πριν 2 χρονια και η μπαρια χάλασε. Πήγα να αλλάξω μπαταρία βάζοντας καινούργια SAMSUNG και το τηλέφωνο δεν λειτουργούσε σωστά. Απαράδεκτο ο μόνος λόγος που ξαναπήρα samsung ειναι οτι βιαζόμουν και πίστευα ότι έτσι θα γινόταν πικ γρήγορα η μεταφορά των αρχείων. Εχω πάρει S3 S6 S10 , S21 ,S23 ,S25 στα περισσότερα το πρόβλημα ήταν η μπαταρία RAMAKS
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Είναι πολύ ευαίσθητη στο άγγιγμα η οθόνη και έτσι όπως το κρατάς αλλάζει appsχωρις να θέλεις
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Αγόρασα το προϊόν εδω και μια εβδομάδα και είναι πραγματικά καταπληκτικό! Και τα ακουστικά που ήταν δώρο φανταστικά!
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Η κάμερα είναι απογοητευτική. Στα ζουμ η εικόνα είναι θολή. Η ποιότητα των νυχτερινών λήψεων επίσης απογοητευτική. Όσον αφορά τις λειτουργίες ΑΙ ακόμα πειραματιζομαι.
Κάνει όλα όσα υπόσχεται, σε άμεσους χρόνους. Πολύ καλή κατασκευή !!
Πολύ γρήγορη συσκευή θα ήθελα όμως πιο γρήγορη φόρτιση
Προέρχομαι από το samsung s24 ultra αυτό που μου αρέσει είναι το μέγεθος που είναι βολικό και εκτός αυτού έχει βελτιωθεί νομίζω το δαχτυλικο αποτύπωμα σε σχέση με το προηγούμενο που μου έσπαγε τα νεύρα για να πιάσει με την 10ατη φορα
Η επεξεργασία φωτογραφιών γίνεται πιο εύκολα και με περισσότερες ιδέες για νέα πράγματα και δημιουργικότητα. Το μόνο που θα προτιμούσα η μπαταρία να κράταγε λίγο περισσότερο. Ίσως με μια αναβάθμιση να είναι καλύτερα.
Οι δυνατότητές του, οι εφαρμογές και η ευκολία στη χρήση του
I am many years user of samsung phones so im aware of the whole system and settings.I ve been using S25 for about a month now. It's really solid phone and it feels amazing in the hand. this is something different. So far is excellent. Great camera,screen is sharp and bright absolutely gorgeous. Very fast experience and the apps load instantly and so far it doesnt hit up. One thing I love about camera is the AI Stuff which allows me to remove random stuff in the background. Everything i except it has it . Overall it feels amazing in the hand so I could stick with it long term. 8.5/10 Let's see how it goes😊
Με την εναρξη του S25: Μπλόκαρε η οθόνη του smartphone χωρις να κα΄νω λάθος με τους κωδικούς. Υποψιάζομαι οτι η UI εδρασε χωρις να εχω ενημερωση. Παρακαλώ τι πρεπει να κανω για να ξεμπλοκάρω το κινητό. Ευχαριστώ.
Πολύ ευχάριστο κινητό, εξαιρετική η παραμετροποίησή του, γρήγορο, τέλειο μέγεθος για τσέπες, ελαφρύ.
Πολύ καλά updates αλλά θέλουμε καλύτερη μπαταρία! Το ΑΙ καλό αλλά θέλουμε και λίγο hardware στα basic μοντέλα.
Big percentage of ultra experience in a compact size.
Μέχρι στιγμής ειναι το καλύτερο κινητό που έχω χρησιμοποιήσει με τρομερές δυνατότητες και λειτουργίες
Θα ήταν καλό να βγάλετε στα ελληνικά τον bixby Ευχαριστώ
Ένας λόγος που είμαι κάτοχος samsung τηλέφωνου είναι ότι η s σειρά είναι απίστευτη τα τηλέφωνα στιβαρά αντέχουν δεν κολανε πανέμορφα και εννοείται το καλύτερο που είδα φέτος είναι το καινούργιο one ui 7 το οπιο με κέρδισε ολόκληροτικα πανέμορφο λογισμικό ούτε κολλάει και το πιο σημαντικό που μου αρέσει είναι ότι μπορείς να κάνεις custom τα πάντα μπράβο samsung συνέχισε έτσι!!
Έχει ότι περιμένεις από ένα σύγχρονο κινητό. Αρνητικό σημείο τα προβλήματα με συσκευές LE bluetooth. Συγκεκριμένα με μια bluetooth ζυγαριά και ένα smartwatch. Τη μια δεν την αναγνωρίζει καθόλου και στο άλλο υπάρχουν κάποιες αποσυνδέσεις. Ελπίζω αυτό να διορθωθεί και να πάρει 5 αστέρια.
Είπα ότι θα είναι καλύτερο από το προηγούμενο s24 αλλα δυστυχώς την πάτησα.. μετά από δύο εβδομάδες χρήσης άρχισε να υπερθερμένετε καίει κυριολεκτικά και η μπατταρία δεν κρατάει ούτε μισή ημέρα ..με δεκάλετπη χρήση του GPS μου έβγαλε ότι το κινητό έχει υπερθεμανθεί ...απαραδεκτα πράγματα .. θα βάλω το GPS και θα το βιντεοσκοπώ εως να σκάσει και μετα θα τα πούμε ...
Το Samsung galaxy S25 Είναι εξα πολύ καλό κινητό Το έχω σχεδόν μια βδομάδα Η κάμερα είναι πάρα πολύ καλή και τρέχει παρα πολύ
Τρομερό σε όλα του απίστευτα γρήγορο καλές καμερες,ωραίο ai, το καλυτερο ui android τηλεφωνου παρακαλώ λιγο καλύτερη μπαταρία χρειαζεται
Compact phone , very fast with great futures! Oneui 7 gives a smooth experience and with AI I can do more with my phone !
Είναι η πιο ολοκληρωμένη συσκευή που έχει κάνει η Samsung. Μικρό μέγεθος με δυνατότητες, ελαφρύ και δυνατό.
Είναι πολύ όμορφο καταρχάς και πολύ γρήγορο τηλέφωνο. Δεν το φανταζόμουν ότι υπάρχει τόσο γρήγορο τηλέφωνο. Είναι απίστευτο.
Γρήγορο με έντονα χρώματα! Τρομερό το IA..βοηθάει πολύ! Λίγο μεγαλύτερη οθόνη κ μπαταρία να είχε το s25 θα ήταν 100%
Καταπληκτικός!!! εξαιρετική απόδοση!! Καταπληκτικός!!! εξαιρετική απόδοση!! Καταπληκτικός!!! εξαιρετική απόδοση!! Καταπληκτικός!!! εξαιρετική απόδοση!! Καταπληκτικός!!! εξαιρετική απόδοση!! Καταπληκτικός!!! εξαιρετική απόδοση!! Καταπληκτικός!!! εξαιρετική απόδοση!!
I love it! The camera quality is amazing! Everything seems so crisp and clear, even the colour and images of the apps. Charges really quickly and the battery lasts a long time even with WIFI on all day. The biometrics are so strong and easily detect my finger no matter how I am holding the phone. It is a stunning mint colour. Opening apps works seamlessly. It is easy to turn on and off, not like my last phone. The only thing I was was that it has a regular headphone port rather than the USB C one.
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We are delighted to see you are loving your S25+, Claire! Thanks to the 50MP rear camera and striking 6.7" Dynamic AMOLED 2X display, all the pictures you take will come to life! Along with the huge 4,900 mAh battery and 45W Super Fast charging, you'll get hours to enjoy each aspect of this phone! Not to forget, thanks to the 120Hz refresh rate, opening apps will be seamless! Along with the epic colour choices and sleek design, you will be guaranteed to get the wow factor all the time! With the demand for wireless earphones growing we decided to remove the headphone jack to help improve the design and functionality of our phones! Your feedback will be taken on board to help improve our products in the future! ^LB at Samsung Support
The new phone is an improvement to the S22 I had previously.
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We love to see that you have chosen the Galaxy S25 for your upgrade, Veena! You have enjoyed Samsung before, and now you can look forward to even more thanks to all the features and innovation this brilliant device brings into your life. ^CL at Samsung Support
This the latest in a line of Galaxy phones for me and it lives up to the Samsung reputation for well designed highly functioning devicrs.i
It is awesome to see that you are loving your S25+! We work hard to give our customers the best of the best, and we'll always bring the wow factor that you deserve! Enjoy! ^LB at Samsung Support
I love how the phone screen is bright enough that I can see the screen clearly in the sun, the battery is also very good
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Excellent to see that you are having a five-star experience with your S25! The Sun is no match for the Dynamic AMOLED 2X display, which is crystal clear even in bright conditions. The 4000 mAh battery keeps you going all day long with life to spare. This model will be wowing you for years to come! ^SK at Samsung Support
I'm loving my new Samsung phone because it has everything I need and so easy to use and processing and the display is easier for me
We're delighted to hear that you're loving your new Galaxy S25, Pom! It's fantastic to know that it has everything you need, is so easy to use, and that you're enjoying its smooth performance and clear display. We hope your epic device continues to make a positive difference in your everyday life! ^CL at Samsung Support
Upgraded from a S21 which gave good service but battery life was now questionable so far the battery life seems OK on the S25, appreciate the smoothness of part exchanging the old phone with Samsung, love the compact size of the s25 plus the display is really sharp, copying over all my apps was relatively pain free except having to input all the passwords as I'm used to using biometrics but understand the need for security reasons, overall really pleased with my upgrade
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Great to see how much you are enjoying your upgrade to the S25 after a seamless Trade in experience! This model benefits from a powerful 4000 mAh battery, which fits perfectly within the svelte frame of this conveniently sized device. The stunning Dynamic AMOLED 2X display is your gateway to the incredible software and endless apps, which are a breeze to use once you are securely logged back in to all of your accounts. We're delighted that you have stayed with us for your new phone, keep enjoying! ^SK at Samsung Support
Absolutely shockingly bad service. 2nd phone I've had. 1st had to be sent back due to "technical issues". Fine. Only problem, no one communicated and I was threatened with debt collectors for a phone that I'd sent back, but no one had marked as received. Now on my 2nd phone. Had it for a few weeks now. Still not connected to the network - another "technical issue" no doubt - and I am still awaiting a replacement sim card which should have been sent out to try and resolve the issue. Absolutely poor service from a company you'd expect so much better from. Wishing I'd never bothered.
We are disheartened to hear that your experience when purchasing through our website, and now with your new Galaxy S25, did not reflect the high standards we strive to provide, Nats. It is very important to us that all our customers to enjoy a smooth and seamless experience, from the moment they purchase a device, through setup and everyday use, and also in situations where a device may need to be returned for inspection or technical support. We appreciate you highlighting the issues you encountered regarding the return process, communication updates, and your current network connection concerns. Although charges may still apply depending on the purchase method, in line with our returns and finance policies, we will make sure to pass your feedback on internally. As you are currently awaiting a replacement SIM card and network activation, we would recommend contacting your network provider directly, as they are best placed to assist with SIM provisioning and activation updates. In the meantime, our support team remains available should you have any further questions or concerns regarding your product. You can contact us on 0333 000 0333 (Monday to Friday, 8am–8pm; Saturday and Sunday, 9am–6pm), or via Live Chat here: https://www.samsung.com/uk/support/contact/ ^CL at Samsung Support
Phone is good camra not to bad but my main thing is making phone to wide and there no option to custmize make own maybe u should be first company to let custmers have choice to build phone as they want specialy how big how wide i love samsung but keep making wider and with my artirtus and operation on my hands dont think be able to buy any more of these or though want to and prfer old camra edit cus was able to move like people or grass on to pictures with this new camra edit not able to do that now so samsung boss or manger please please can u look at either making phone smaller in width or at least option to custmise own i have s25 now and i struggle now bit to hold and tex this phone as it is so if u have special email i could contact u on to get phone made would be gratful i know im no superstar but would be gratful the colour good on phone u get some nice colours aswell think battrie could be longer though perfomance good though so if u could leave ur email.samsung so i can contact right person cus ive mention few times bout this but still making bigger regards marie
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Thank you for taking the time to share this detailed feedback and review of your Galaxy S25, Marie. We’re pleased to hear that you’re happy with the device overall, especially the colours, performance, and camera quality. We also appreciate your honest comments regarding the phone size, battery life, and some of the changes to the photo editing features. Comfort and ease of use are extremely important to us, and we want our customers to enjoy the best possible experience with their devices. The Galaxy S25 features a premium design with a lightweight aluminium frame, making it both durable and comfortable to hold while remaining slim and compact enough for easy one-handed use. We also appreciate your feedback regarding the width of the device and the desire for more size and design options in future models. Comments like yours are valuable as we continue improving the design, usability and accessibility of our products. Please rest assured that features such as Object Eraser and advanced AI editing tools are still available on the device, with even more enhancements to help you personalise your photos and videos exactly how you like them. More information about using these features can be found here from our colleagues overseas: https://www.samsung.com/us/support/answer/ANS10000934/ In the meantime, if you have any questions about getting the best experience from your Galaxy S25, our Support Teams are always happy to help. Our full contact details and opening hours can be found here: https://www.samsung.com/uk/support/contact/ ^CL at Samsung Support
It is so much easier to handle than my A52. It is so light by comparison. Fast performance thanks to snapdragon. Clean minimal look of the software. And the camera us great on those days when the sun isn't out.
We’re pleased to hear that you’ve chosen the epic Galaxy S25 as the perfect upgrade from your previous Galaxy A52, Julie! It’s wonderful to know that you’re happy with its light and compact design, as well as its smooth software and superb performance, powered by the Snapdragon® 8 Elite Mobile Platform for Galaxy. It’s also great to hear that you’re making the most of its brilliant camera system and enhanced AI features, allowing you to capture stunning photos and videos both day and night with excellent clarity. The Galaxy S25 is truly a premium device, ready to make a difference. ^CL at Samsung Support
It holds its charge gir do much longer than my old S20FE
Congratulations on your new and incredible Galaxy S25! With its long-lasting and powerful battery, optimised with mDNIe technology built into our custom-made AP and software, this product makes for the perfect upgrade. Enjoy every moment with it! ^CL at Samsung Support
All of it i find it really easy to set up and use great camera really happy with my phone
We’re delighted to hear that you’re so happy with your epic Galaxy S25! Now that it’s all set up, you can enjoy it to the fullest, starting with its AI-powered camera system, which captures everything around you with stunning clarity and detail! ^CL at Samsung Support
Really good, great camera, sounds awesome and performs very well Only thing that isn't perfect is the ai voice assistant bixby, says "sorry i didn't understand that" half the time i talk to it no matter how much i do the voice recognition thing Otherwise great! I love it !!
It's great to hear that you're enjoying the fantastic Camera, brilliant audio and overall excellent performance of your S25, Freddie. We're sorry to hear that Bixby isn't always understanding you, and we have some fixes available for this. You can retrain Bixby by going to the Bixby app > Tap the Menu (the three lines) > Settings > Voice wake-up > Retrain voice wake-up. This will improve the accuracy. Also, go to Settings > Apps > Bixby Voice > Storage > Clear cache > Clear data, as this will refresh the app. Ensure that your phone's software is up to date by going to Settings > Software update > Tap 'Download and install'. You also may wish to perform a soft reset, as this will completely refresh all systems on your phone. You can do that by pressing and holding the Side key and the Volume Down key at the same time for about ten seconds or until your phone reboots. You won't lose any data with the soft reset. Thank you for sharing your review - we hope the above steps are helpful, and we are so pleased to hear that you love your phone! ^EW at Samsung Support
Changed S25 to S25 hoping for a better phone. Truth is the S23 was beter all round. This S25 battery is very poor even on battery saving mode. Not amused with my change 😕
We're disappointed to see that you aren't getting the same level of battery life on your S25 as you did on your S23, Alan. This phone has an unbelievable 4000 mAh battery, making it incredibly capable of supporting you through the day and more. During the initial usage period, the battery life will be lower than usual, due to the optimisation process. Please check out the following link to find out more about your device's battery: https://www.samsung.com/uk/support/mobile-devices/what-to-do-if-the-battery-of-my-new-phone-seems-to-be-draining-faster/ Our Support Teams are also here to help if you have any further concerns - you can find their contact details and operating hours here: https://www.samsung.com/uk/support/contact/ With our support, we’re certain that you will be able to enjoy the wonderful phone you have! ^SK at Samsung Support
Picture quality is very bad. Wouldn't recommend it at all my s21 and s23 was a little better quality.
We’re very sorry to read about your experience with your Galaxy S25, Kristina, particularly as the picture quality has not met your expectations compared to the Galaxy S21 and S23. We always aim to provide excellent, high‑quality products with outstanding screen and display performance, and we regret that this has not been the case for you on this occasion. Check out this guide to help you get the best picture on your phone: https://www.samsung.com/uk/mobile-phone-buying-guide/photography-tips-for-smartphone/ Please be assured that we will pass your feedback on to the relevant team for internal review, as your comments are important to us. If you require any further assistance in the future, we recommend getting in touch with us via the link below, where you’ll find our full contact details and operating hours: http://www.samsung.com/uk/support/contact/ Thank you for choosing us, and we hope to restore your confidence in us. ^LB at Samsung Support
Only 10 months old and it just died,been away 19 days so far still not back had to buy s24 refurbished to keep working,don't think i'll be buying another Samsung.
We’re so sorry to read about your experience with your Galaxy S25, particularly the device stopping working within such a short period of time. Our products are designed and thoroughly tested to meet high quality standards, so what you’ve described is certainly not typical performance. We appreciate your patience while your device is being assessed, as service timeframes can vary depending on the repair required. Please be assured that our teams are working to review your device as carefully and efficiently as possible. We’d recommend staying in contact with us while we continue to keep you updated on the progress of your phone. Your feedback is sincerely valued, as it helps us improve both our products and services for our valued customers. ^HB at Samsung Support
I love the speed of opening apps, awesome camera with great quality and brilliant zooming ability.
We’re glad to hear that you’re impressed by the superb performance of your Galaxy S25, allowing you to open all your favourite apps quickly and effortlessly! We’re also thrilled that you’re enjoying capturing professional‑quality photos with ease, thanks to its powerful 50 MP AI camera system. It’s great to know that no detail is missed, with Hybrid Optical Zoom at 3x and Digital Zoom of up to 30x. This brilliant device is packed with impressive hardware and features, ready to make a difference every day! ^CL at Samsung Support
Wouldn't know had the phone 12 days and still haven't received my sim card
We’re sorry to read that you’re still waiting for your SIM after 12 days from your S25 being delivered. This is not the experience we want our customers to have. We recommend getting in touch with our Online Shop Team directly, as they’ll be able to review your order details and provide the best guidance to help get this matter resolved. You can also reach out to our Support Team, who are always ready to help. You can contact us on 0333 000 0333. We’re available 8am–8pm Monday to Friday and 9am–6pm Saturday & Sunday. Alternatively, you can get support online via the following link: https://www.samsung.com/uk/support We appreciate your patience and understanding in this matter. ^DD at Samsung Support
One week in and no complaints easily transferred apps over from my old phone for easy set up. Loving built in voice activated Bixby app and looking forward to get more acquainted with some of the other AI features.
Fantastic to see that you are having a five-star experience with your S25 Ultra. We’re sure that it will be wowing you for years to come! ^KA at Samsung Support
camera and AI features so easy to use, battery life fantastic too for all day use
Excellent to see how much you are loving your S25! With the incredible capabilities of Galaxy AI, this device will take your productivity to the next level. ^HS at Samsung Support
I recently purchased the Samsung Galaxy S25 and while I had high expectations, my experience has not been fully satisfactory. The performance is generally good, but I have noticed some issues with battery life, which does not last as long as expected with normal daily use. Additionally, some of the AI features feel inconsistent and not as useful as advertised. There are also occasional lag issues when switching between apps. Considering the premium price of the device, I expected a smoother and more refined experience. At this stage, I am not fully satisfied with the product and would appreciate if Samsung could review my case and advise on possible compensation or support options. I have always trusted Samsung products, so I hope this can be resolved positively.
We are disheartened to read that you are not getting the full experience that you deserve out of your S25, Mayankkumar. With the 4,000 mAh battery, we know you can get hours of fun out of this phone, and your battery life is dependent on your usage, and will drain faster if you are using high-powered apps such as gaming or video calling apps. Check out this great guide to help you get the most out of the battery: https://www.samsung.com/uk/support/mobile-devices/tips-to-make-the-most-out-of-your-galaxy-phones-battery/ Galaxy AI can unlock many possibilities than ever before, from Audio Eraser, helping you focus on the important parts of your video, to the built-in Interpreter, the possibilities are endless. Take a look at this guide to help you see what it can bring you: https://www.samsung.com/uk/galaxy-ai/ Your feedback is greatly appreciated, and we'll take this on board to help improve our products in the future. In the meantime, if you need any assistance, our helpful Support Teams are on hand to help. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support
I like the size of this phone. With the new chipset, I really notice the flagship smoothness and speed.
Fantastic to see that you are having a five-star experience with your S25. Your kind words have put a big smile on our face! ^CB at Samsung Support
This phone is supposed to have some degree on IP Rating and has a 24 month warranty however my phone - less than 11 months old failed to connect to SmartSwitch or to recognise a USB-C flash drive when connected to the USB-C connector on my phone although it would charge via the USB-C connector. When I took this to Samsung they said there was 'corrosion' in the USB-C socket and was not covered by the warranty - really makes a mockery of the warranty especially as this phone has never been taken into the bathroom or anywhere else for corrosion to have taken hold.... Disappointed and out of pocket having had to pay for the socket to be replaced. !!!!!!
We’re sorry to hear about your experience with your Galaxy S25, and we appreciate you letting us know that it’s no longer connecting to Smart Switch or via USB‑C, Onyett. We understand that this situation isn’t ideal, especially as the device is only 11 months old. While warranty coverage depends on the nature of the fault itself, and corrosion affecting the port isn’t covered, we’d still encourage you to proceed with the repair. This will allow our engineers to restore your device to full working order and help you get the most out of it once again. Your feedback has been shared with our teams to help improve clarity around warranty coverage and ensure we continue to meet our customers’ expectations. You can also find more information about the IP rating of our products and how best to care for them via this guide from our colleagues overseas: https://www.samsung.com/us/support/answer/ANS10001610/ If you have any questions about our repair services, policies or devices, please don’t hesitate to get in touch with us again — we’ll be happy to help. Our full contact details and operating times can be found here: https://www.samsung.com/uk/support/contact/ ^CL at Samsung Support
I really don't like it to be honest. I preferred the previous model ... I had to upgrade as the s20 needed replacing.
We’re very sorry to hear about your experience with your new Galaxy S25 after upgrading from the Galaxy S20, and that it hasn’t met your expectations. We truly understand how important it is to have a device that suits your needs, and we recognise that everyone’s preferences can differ. As a result, not every upgrade will feel like an improvement straight away, depending on personal preferences. We appreciate your feedback and will ensure it is passed on to the relevant team for internal review. The Galaxy S25 does include several enhancements that many users find valuable, such as faster and more efficient performance, improved battery life, and advanced camera capabilities to help capture clearer photos in a wider range of lighting conditions. It also comes with Samsung’s latest software features, designed to make everyday tasks easier and smoother. If there is anything specific you need help adjusting on your Galaxy S25, we recommend getting in touch with us directly via the link below, where you’ll find our contact details and operating times: http://www.samsung.com/uk/support/contact/ We sincerely value your feedback, as it helps us improve our services for the future, and we hope to restore your confidence in us. ^HB at Samsung Support
I hate this phone because it's locked I put my new phone finger print but suddenly ask pin for unlock
We’re disheartened to hear that you’re unable to make the most of your new Galaxy S25 because it’s asking for a PIN to unlock instead of using your fingerprint. For security reasons, your device will occasionally require your PIN rather than biometric authentication; for example, after a restart, following a period of inactivity, or to confirm your identity. This is designed to help keep your personal data protected. We recommend following the steps in the link below, particularly the section titled “Check if the problem is due to a fingerprint recognition issue”, which should help you regain access to your device: https://www.samsung.com/uk/support/mobile-devices/i-cant-unlock-my-device/ If you’re still unable to unlock your phone after following the guidance above, please don’t hesitate to get in touch with us, and we’ll be happy to assist further. Our full contact details and operating times can be found here: https://www.samsung.com/uk/support/contact/ ^CL at Samsung Support
Good camera system, large display has 5G, features easy to use because they are similar to my last Galaxy phone
We’re thrilled to read your thoughts and feedback, Peter. Keep enjoying your new phone's great features! Thanks for sharing with us and giving us top marks! ^JH at Samsung Support
Chose to upgrade from my s22 to an s25 fe ( yes it's the mid range tier ) compared to the newer and more premium galaxy series but the bigger screen and battery life clinched this phone for me , perfect for games and my online casino and poker games
We're over the moon to hear that you love your upgrade to the S25 FE! Thank you for sharing your wonderful feedback! ^KA at Samsung Support
I dont see much difference from s21fe bit disappointed to be honest..but does the job
We’re sorry to hear that the Galaxy S25 hasn’t quite met your expectations when compared to the Galaxy S21 FE. The Galaxy S25 focuses on refinements such as improved performance, updated camera processing, enhanced efficiency and improved Galaxy AI features. We’re confident you’ll continue to get more out of these improvements the more you use the device. In the meantime, you can visit the official product page to find out more about how this phone sets itself apart through its hardware and features: https://www.samsung.com/uk/smartphones/galaxy-s25/ ^CL at Samsung Support
Love everything Samsung, my phone, watch, earbuds, tv, washing machine, team Samsung simple.
You’re making us blush, Fisher! Thank you for sharing such a lovely review on your Galaxy S25, we’re honoured to have you with us. ^HB at Samsung Support
Turning on the phone is so much easier than my A14 Samsung. I can use Fingerprint scanning so easily on the S25 to turn on and for things like my banking app. My old phone was also meant to have fingerprint scanning but it was either difficult to use or didn't work at all. Still getting used to the new phone but I think there are probably quite a lot of features which I won't use but I am still pleased I bought it as it has double the storage and twice the RAM.
Wow, we’re overjoyed to see just how much you are loving your wonderful new Galaxy S25! Thank you for sharing such delightful feedback with us, we love nothing more than seeing our customers enjoy our devices as much as we do. ^CL at Samsung Support
I find your Gemini AI to be very disappointing indeed as it has proved to be completely inaccurate for me on a number of occasions now. So as it cannot be relied upon to give accurate information which is in fact somewhat dangerous let alone anything else.... I have completely deleted it from my phone and have gone back to you using chat gbt as I like many people I know ..find it far superior and far more accurate then your system.
We’re disheartened to hear that the Galaxy AI features and Gemini Live on your Galaxy S25 haven’t been as accurate or well‑performing as we aim for them to be. Please be assured that we’ll pass this important feedback on, so it can be used to enhance this part of the customer experience. Making interactions with your device easier, smarter and more convenient is very important to us. In the meantime, we’d like to share the following links, including one from our colleagues overseas about Gemini, where you can find more information on Galaxy AI and how to make the most of these features: https://www.samsung.com/uk/galaxy-ai/ - https://www.samsung.com/uk/mobile-phone-buying-guide/what-is-galaxy-ai/ - https://www.samsung.com/us/support/answer/ANS10004856/ ^CL at Samsung Support
The easy use of all the apps and super photos it produces. SECURITY IS EXCELLENT BEST PHONE EVER
Congratulations on your new Galaxy S25! What a great decision you made. ^CL at Samsung Support
My s25 keeps breaking, The screen keeps going black and not turning back on, Samsung has fixed it two times and probably won't be the last, The phone is under a year old ain't worth getting, My partner had alot of problems with his to.
We're sorry to hear that the display of your S25 keeps going black and not coming back on, Summer. This isn't what we'd expect to happen, but we're on hand to help. For a black display, we initially recommend performing a soft reset by holding down the Side key and the Volume Down button for about 10 seconds or so. We understand you've already had a few repairs for the same issue, so we'd love for you to reach back out to our Support Teams so that we can take a deeper look and provide a suitable resolution. You can find contact details and opening times here: https://www.samsung.com/uk/support/contact/ We also welcome your partner to contact us so that we can assist them, too. We'd never want to leave you with a device that doesn't work, and we're committed to supporting you and your partner throughout the lifetime of your products. Thank you for sharing your feedback, and we hope to hear from you soon. ^EW at Samsung Support
Titanium silver colour durable and nice will definitly recomend
We’re thrilled to read your thoughts and feedback. Thanks for sharing with us and giving us top marks, Annie! ^CL at Samsung Support
Everything... apart from the camera which is disappointing. I upgraded from the S21 and its camera was miles better. Photos were sharp and clear but not on the S25 ive just got. Main thing i wanted from my phone was a really good camera . Im having to manually tweak nearly every photo i take which is a pain ! Ive tried all the tips for better quality ohotos etc but its still same. Much prefer my S21 which i should have just stuck with.
We are sorry to see you are not enjoying the 50MP rear camera on the S25. We know that this camera with Optical Zoom 3x, along with Galaxy AI, will give you the best pictures possible. Here is a great guide to help you get the best picture: https://www.samsung.com/uk/mobile-phone-buying-guide/photography-tips-for-smartphone/?msockid=30eb39c9a5bf6357360d2c9da47b6201 If you need any further assistance, our helpful Support Teams are on hand to help. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support
S25 does everything I want open? Battery last all day
We love reading that we’ve given you that five-star feeling, Mark. Keep enjoying! ^EW at Samsung Support
Everything fom storage to camera smart and compact lighter than google
We’re thrilled to hear how happy you are with your amazing Galaxy S25, Philip! Its generous storage capacity, AI‑powered camera system and compact design come together to deliver a powerful and convenient everyday experience, making it one of the standout Galaxy devices. Keep enjoying the quality and reliability you expect from our products, Philip! ^CL at Samsung Support
I love it and it's easy to edit photos and camera
We love reading that we’ve given you that five-star feeling. Keep enjoying! ^EW at Samsung Support
I love my S25 because it is a big update from the S21 5g. I love the new feature, the colour (mint and the size of my phone. I am shocked on how long it holds a full battery charge. So far I am enjoying my new phone so much ☺️
We love reading that we’ve given you that five-star feeling. Keep enjoying! ^EW at Samsung Support
The improved sound and camera with a very active AI assistance.
We love reading that we’ve given you that five-star feeling, Martin. Keep enjoying! ^EW at Samsung Support
Everything It's brilliant great to use Easy to navigate
We love reading that we’ve given you that five-star feeling, Gary. Keep enjoying! ^EW at Samsung Support
Very pleased with my new phone. Does everything I need.
We're thrilled to see that your Galaxy S25 has given you that five-star feeling. Thanks for sharing! ^EW at Samsung Support
What I love about my S25 is the size and the AI features! I have small to medium sized hands so it an ideal size to hold and use. Dex will be a feature i will definitely use in the future as i don't need a laptop but could do with a bigger screen for photo editing. Which brings to the camera, it is amazing, far better than my old Samsung A51. As I am an amateur photographer, the camera was a really important feature. I really enjoy using Gemini AI for research, Bixby for phone based tasks and modes & routines for automation. Overall, I am really pleased with my purchase though I would have loved the use of the S pen in this sized phone. Maybe Samsung might bring out an Ultra Mini 🤞
Excellent to see how much you are loving your S25, Greig! With the incredible capabilities of Galaxy AI, this device will take your productivity to the next level. ^CB at Samsung Support
Smaller on size of network much easier to cope with as its a smalker network type not a spinning phone in any way not like a google pix phone to rushed with that one many thanks you saved me from having a heart attack with the othe one deeply grateful
We love reading that your S25 has given you that five-star feeling. Keep enjoying! ^CB at Samsung Support
Everything its perfect, I love this Phone. I love Samsung phones and watches
We appreciate the time you’ve taken to let us know your wonderful feedback, and we’re thrilled to know you’re loving your S25. ^HS at Samsung Support
Screen is big enough to read. Sound is pretty good for a phone.
We’re pleased to hear that you’re enjoying the clear, easy‑to‑read display and the strong sound performance of the Galaxy S25. This device is designed to offer a balanced everyday experience, combining a bright and immersive screen with powerful audio to keep content enjoyable wherever you are. If you’d like to explore more of what your phone can do, including its AI features, productivity tools and hardware capabilities, you may find the following resources helpful: https://www.samsung.com/uk/smartphones/galaxy-s25/ - https://www.samsung.com/uk/mobile-phone-buying-guide/introducing-samsung-galaxy-s25/ We hope these help you enjoy an even better experience with this superb product. ^CL at Samsung Support
The S25 ultra is better than the S26 . I have always had a Galaxy S series as I find thay are more reliable than the IPHONE. I also have the S26 but I prefer the 25.
We appreciate the time you’ve taken to let us know your feedback, and we’re thrilled to know you’re loving your S25! ^EW at Samsung Support
Fantastic screen resolution s-pen much more useful than I thought it would be overall a brilliant phone
Congratulations on your new S25, what a great decision you made. ^HS at Samsung Support
Just bought myself an S25. Unfortunately, my birthday gist of 15% off had expired! Oh well, never mind. One week later Samsung have offered me the new S26 for less than I paid for my S25! Talk about rubbing salt in the wound. When I decide to replace my Tab S7 I will be much more cautious. Hey, Samsung, what's the best deal you can offer me?
Thank you for taking time to review your new S25 and the experience that you had, Rob. We are sorry to see that you missed out on the 15% discount and the new S26, however, we know you'll love the spectacular S25 for years to come! We have many amazing offers throughout the year that you might be interested in, and we'd always recommend looking at what is available via our website here: https://www.samsung.com/uk/offer/ ^LB at Samsung Support
As an over 80 years old I find it very easy to use
Thank you for sharing such kind words on your S25. We love having you with us, enjoy your order! ^HS at Samsung Support
I hated the phone. I've had a Samsung for many years. No more. I've now got a Google phone which is so much easier to use and much better
We're sorry to see that you didn't enjoy your time with the S25, and that you no longer use it. While we believe that this is an incredible model, we understand that everyone has their own preferences when it comes to phones. Please be assured that if there is ever anything we can help with to ensure you can enjoy your device, we're always eager to provide our support. In the event that you do still have outstanding queries, you can find the contact details and operating hours of our Support Teams here: https://www.samsung.com/uk/support/contact/ Though you have decided to move on this time, we hope that one day we are able to regain your faith, and you can join us to explore the incredible capabilities of the Galaxy. ^SK at Samsung Support
It's so easy to use very compact brilliant visuals
We're so pleased to hear that you love your S25. Thank you for sharing your five-star feedback! ^EW at Samsung Support
I had an S21 for years, loved it, so upgraded to the S25 which is equally good. Menus are easy to navigate, battery life is great and I'm sure the Ai features on this S25 will come in handy. Will 100% be purchasing Samsung phones in the future.
We're so pleased to hear that you love your S25, Boris, and we love having you with us. Thank you for sharing your five-star feedback! ^EW at Samsung Support
The last galaxy i had was the galaxy s9 then I drifted towards different brands but now after using the s25 compared to my previous phone, Samsung looks like they have mastered the market
Congratulations on your new S25! We're so pleased to hear that you love it. Thank you for sharing, and keep enjoying! ^EW at Samsung Support
Its amazing am upgrading to S26 ultra 1Tb . I love it but can add the feature for spen Bluetooth
Congratulations on your new S26 Ultra! We're so pleased to hear that you love it. Thank you for sharing, and keep enjoying! ^EW at Samsung Support
ya so its as expected i own like every samsung product and waited 2 years for the s25 ultra. i would give it 6 stars but i cant but i LOVE samsung. all my friends are jealous of my s pen aswell and were a bit shocked when i said its a samsung phone because they expect androids to be laggy and bad and dated. but anyway, i love my s25 ultra and dont want to upgrade it because its just so beautiful. oh, and all the galaxy ai stuff is actually so good (and now brief is really cool and useful icl)
We're delighted to hear that you're loving your gorgeous S25 Ultra. Thanks for the great review and for sharing your feedback with us! ^EW at Samsung Support
Didn't realise it was interfering all the time for what I want. Over complicated and a annoying
We’re disheartened to hear that your experience with the Galaxy S25 was not as intuitive and supportive as we intended. This premium device is designed to simplify everyday tasks and make your life easier through the benefits of Galaxy AI, smooth performance and a wide range of useful settings. To help you get the most out of your phone, the links below provide clear guidance on both setting up your device and navigating the interface, so you can quickly find what you need and tailor it to your liking: https://www.samsung.com/uk/support/mobile-devices/how-do-i-set-up-my-new-device/ https://www.samsung.com/uk/support/mobile-devices/navigating-galaxy-smartphones/ This additional link offers a useful overview of everything the Galaxy S25 can do to make your everyday life easier: https://www.samsung.com/uk/mobile-phone-buying-guide/introducing-samsung-galaxy-s25/ We are also here to support you directly. If you have any questions or need further help, please do not hesitate to reach out to us. Our full contact details and opening times can be found here: https://www.samsung.com/uk/support/contact/ ^CL at Samsung Support
The phone is fine but being mucked about over the supply of the smart watch I was talked in to at the time has left a sour taste
We are sorry to see you are having issue with the free gift you are expecting, however, it is great to see you are enjoying your S25. For us to be able to assist, we'd recommend reaching out to our Support Teams who are on hand to help get any issues resolved quickly. You can find all their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support
Overall a really good phone but I had to send it back as the camera had a buzzing sound when zooming in and out
We're pleased to hear that you enjoyed your S25 overall, but we're saddened to learn that you returned it after noticing a buzzing sound when zooming in and out on your Camera. We want to let you know, for future reference, that we can resolve any issues you may come across during the lifetime of your phone. Our helpful Support Teams are always happy to assist, and our contact details and opening times can be found here: https://www.samsung.com/uk/support/contact/ We hope you have a replacement Galaxy now, and that you're enjoying it! ^EW at Samsung Support
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I have got the s25 ultra, its absolutely amazing, honestly I was considering the 17pro max, pixel 10 pro xl, and the s25 ultra for over 3 months, and did lots of comparisons, all were good products, but by far the s25 ultra blows everything out of the water, its the king of all phones. Looks amazing, super snappy and powerful with the smpdragon 8 elite Gen 4, the best camera in smartphones, absolutely polished samsung one ui, honestly I am amazed for days, superb AI …functionality, I have been gaming all day it barely gets warm, superb display and battery performance is better because of the more efficient cpu, honestly glad I made the right decision and would do it again.smartphones, absolutely polished samsung one ui, honestly I am amazed for days, superb AI … functionality, I have been gaming all day it barely gets warm, superb display and battery performance is better because of the more efficient cpu, honestly glad I made the right decision and would do it again.
I recommended this product.
We’re thrilled to see how much you are enjoying your S25 Ultra, Rajjdeep! It’s great that after deep research, the incredible capabilities of this model blew you away. The sleek design is perfectly complimented by the rich display and the speedy processor, which works in harmony with the battery to give you life all day. The 200 MP main camera lens captures true to life images, which can be edited easily with Galaxy AI. It’s the ideal device for gaming, work, and play - this model really has your back! ^SK at Samsung Support