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Samsung Galaxy Note20 series: First 5G Smartphone of the Galaxy Note Series in Hong Kong; Hyper-Fast Network with Galaxy Ecosystem Brings Ultimate Working and Entertainment Experience

Aug 14. 2020

S Pen introduces life-like sensitivity and enhanced gestures for easier control
New Samsung Notes app features to record daily life anytime, anywhere
Pro Video mode records cinematic-style videos as you go

(left) Galaxy Note20 Ultra 5G; (right) Galaxy Note20 5G

Hong Kong – August 13, 2020 – Samsung Electronics H.K. Co. Ltd. today introduced the first 5G smartphone of the Galaxy Note series in Hong Kong, the Galaxy Note20 Ultra and Galaxy Note20. The hyper-fast and low-latency 5G network[1], combined with the powerful performance of the Galaxy Note20, will create a new working and entertainment mode, allowing users to enjoy life and keep up with the ever-changing world, adapt to the “new normal” and save more time to be with their loved ones. The upgraded S Pen of the Galaxy Note20 series features unprecedented high sensitivity and extremely low latency, making the refined brush write like on real paper. With its professional-grade cameras and cinematic display, as well as the new matte finish and elegant colors, the Galaxy Note20 series has become a leading technology device that integrates work, entertainment and fashion.


The pre-order of the Galaxy Note20 series starts from August 13 and will officially go for sale on August 28. Customers who purchase the Galaxy Note20 series during the early-bird discount period from August 13 to September 10, will receive a pair of Galaxy Buds Live noise-cancelling earbuds for free (valued at HKD1,498) and more premium promotions as follows.


“Technology enables people to keep connected and communicating closely in the face of different challenges. The latest Galaxy Note20 series helps consumers adapt to new work and life patterns. Through the hyper-fast 5G network, the upgraded S Pen, the powerful performance, and the seamless connection within the Galaxy ecosystem, the Galaxy Note20 series greatly improves productivity and efficiency, so that users will not miss any important moment even when they are occupied by work. Samsung hopes that the Galaxy Note20 series is a model of innovative intelligent technology, assisting users to cope with every challenge and achieve an ideal lifestyle with the help of new technologies,” said Ms. Yiyin Zhao, Managing Director of Samsung Electronics H.K. Co. Ltd.


Brand New Features Enables Enhanced Productivity


The Galaxy Note20 series comes in two sizes: Galaxy Note20 Ultra, designed for Note fans who demand the best in power and productivity, and Galaxy Note20, for broader Note users looking to maximize their time for work and play. Both are built for efficiency, so users can have more time to stay connected with the people they love.


Hyper-Fast 5G Netbook to Enhance Efficiency: The Galaxy Note20 series comes with the best performance in the Galaxy Note series. Supporting 5G Sub-6, the hyper-fast and low latency[2] of 5G network completely changes the work, communication and entertainment modes, to fully satisfy users’ demands. Users can download and upload large files quickly, or use conferencing tools for multi-person virtual meetings. The communication experience with almost no delay will let users greatly improve their efficiency and show the best performance at all times.


The Advanced S Pen to Create a Unique Writing Experience: The Galaxy Note20 series is equipped with the classic S Pen, which is upgraded with more features and optimized experience, providing a life-like writing experience. The S Pen is also an intelligent assistant designer for those who love drawing or writing and jotting down ideas anytime, anywhere.


The S Pen of the Galaxy Note20 series adopts AI technology to accurately predict users’ writing patches. Equipped with an improved Gyro sensor and Accelerometer, the S Pen’s latency has been reduced by nearly 80%[3]. Such responsiveness enables users to enjoy a writing experience that feels like the real thing.


The upgraded S Pen also introduces five new Anywhere actions, gestures that provide easier and more convenient usage. No matter what application is being used, the new Anywhere actions will make mobile navigation fast and easy. Just press the S Pen button, point to the phone and draw a “>” shape, and the phone will automatically go to the Recent App view. Other gestures such as the “^” shape to go Home, “<” shape to go Back, “V” shape to activate Smart Select are also enabled. Move in a zigzag path to enable screenshot and the Screen Write feature. The powerful performance of the upgraded S Pen allows users to create at their will and totally show their personalities.


Flexible and Useful Samsung Notes App Experience: The Galaxy Note20 series is pre-loaded with the Samsung Notes app, which adds a range of new features to help users complete all important tasks anytime, anywhere, and on any device.


The new Audio Bookmark lets users record audio while jotting down notes and highlights, so that readers can have a better understanding of the key points through the combination of recordings and notes.


Samsung Notes can easily convert scribbled handwritings into clear and easy-to-read text. The Auto Straighten feature adjusts uneven or sideways writing horizontally for easier reading. With the practical features, every note is clear at a glance, significantly improving communication efficiency.


Users can now take handwritten notes on PDF files, or export notes into Microsoft PowerPoint slides. Keep close contact with colleagues or work on different reports even when outside.


Professional-Grade Camera and Video Creates A Cinematic Experience


The Galaxy Note20 series comes with powerful cameras and a series of new professional-grade video tools, allowing users to unleash their creativity and utilize different shooting functions to perfectly present high-definition images, as well as an ideal audio-visual, cinematic experience. The Galaxy Note20 series can also easily connect to other devices, making multi-tasking easier and hence helping users complete different tasks at the same time.


Professional Tools to Produce Cinematic-Style Videos: The Galaxy Note20 series features a Pro Video mode to support 8K video shooting, which has 16 times higher resolution than FHD videos. With 21:9 aspect ratio and 24fps recording, users can capture high-quality cinematic-style videos with a lightweight mobile device. The zoom speed control and pro-grade audio recording meet different shooting needs. When creating a unique flow, users can manually decide the zoom speed with the zoom speed control feature. When shooting scenes with dialogue, choose the mic direction to make the sound come through clearly and emotions perfectly captured.


Powerful Cameras to Capture Every Detail: The Galaxy Note20 series comes with triple rear camera, including the Ultra-Wide, Wide and Telephoto cameras. The Galaxy Note20 Ultra’s 108MP high resolution and Laser Auto-Focus Sensor lead to precise focusing. The 50x Super Resolution Zoom lets users easily capture every detail, and present the refined texture of every image. The 64MP Telephoto camera of the Galaxy Note20 supports 3x Hybrid Optic Zoom for clear and quality photos. Both devices are equipped with larger sensors to capture clear photos even in low-light environments. The Single Take feature extends to up to 15 seconds, allowing users to capture more unforgettable moments with photos and videos.


- Easily Connect to Multiple Devices for More Important Tasks: The new Samsung DeX supports wireless connection to display devices, so that users can project phone screens to larger screens. Wirelessly connect the Galaxy Note20 series to a Smart TV[4] when you use it for the first time, and control two displays simultaneously. Watch the movie on the Smart TV and use the Galaxy Note20 series to text and discuss about the content with friends at the same time. The upgraded Link to Windows[5] let users to share files among Galaxy devices and Windows 10 PCs. Users can use Android mobile apps on their Windows PCs, such as browsing the phone’s gallery or editing messages, without worrying about work progress.


Powerful Processors Shows Excellent Performance


The Galaxy Note20 series comes with Snapdragon 865 Plus processor and Cinematic Infinity-O Display, bringing extraordinary mobile experience with leading technologies. The Galaxy Note20 Ultra and Note20 also introduce trendy design and unique matte finish, Mystic Bronze. The brand-new matte design not only shows the noble and elegant texture, but also reduces fingerprints or smudges, showing the sophisticated design philosophy behind the Galaxy Note20 series.


The Galaxy Note20 Ultra offers a vivid and bright 6.9-inch Dynamic AMOLED 2X Display and dynamic refresh rate ranging from 10Hz to 120Hz. When watching still content, the display will automatically adjust to a lower refresh rate to extend battery life. When playing mobile games or viewing other dynamic content, the display automatically shifts up to 120Hz, allowing users to enjoy smoother visuals and have a better entertainment experience. The Galaxy Note20 adopts a 6.7-inch Super AMOLED Plus Display. The high-definition display creates an unparalleled viewing experience, while also effectively reducing harmful blue light and maintaining the original colors.


The Galaxy Note20 Ultra and Note20 are equipped with 4,500mAh and 4,300mAh all-day intelligent battery respectively[6]. Both support Wireless PowerShare[7], 15W Fast Wireless Charging and 25W Super Fast Charging. A 30-minute charge can reach more than 50% battery capacity[8], providing users enjoyment without worries of running out of battery.


Promotion Period and Details

Early-bird discount


From August 13 to September 10, 2020, Customers who purchase the Galaxy Note20 Ultra or Galaxy Note20 at authorized retailers and distributors will receive the following offer:

- A free pair of the Galaxy Buds Live (valued at HKD1,498)

Other premium offers

Customers who purchase the Galaxy Note20 series at authorized retailers and distributors will receive the following offers:

- Purchase covers of the Galaxy Note20 series at 50% off (promotion period ends on October 31, 2020)

- Download the selected app game in Galaxy Store and complete the mission to receive a free exclusive game pack (valued over HKD200)[9] (promotion period ends on February 1, 2021)

Selected games are “Lego® Legacy: Heroes Unboxed” and “Forza Street”.

The gift pack[10] includes “Lego® Legacy: Heroes Unboxed” in-game virtual items Three Premium Bags and “Forza Street” in-game virtual items 3 Star Chevrolet Corvette Z06 (Epic), 3 Star Ford Mustang GT (Common), 400 Gold and 30,000 Credits.

- Claim four months of free YouTube Premium[11] and enjoy YouTube content offline and ad-free (promotion period ends on March 5, 2021)

Availability and Suggested Retail Price

(Left side) Galaxy Note20 Ultra: Mystic Black, Mystic Bronze, Mystic White ; (Right side) Galaxy Note20:Mystic Gray, Mystic Bronze, Mystic Green

Samsung Galaxy Note20 series will be available on the following dates with the suggested retail price:



Available Date

Suggested Retail Price

Galaxy Note20

(8GB RAM + 256GB ROM)

Mystic Bronze, Mystic Green, Mystic Gray

August 28, 2020


Galaxy Note20 Ultra

(12GB RAM + 256GB ROM)

Mystic Bronze, Mystic Black, Mystic White


Galaxy Note20 Ultra

(12GB RAM + 512GB ROM)

Mystic Bronze, Mystic Black


Samsung Galaxy Note20 Ultra/ Note20 Product Specifications:

Special Features

Power to Work:

- S Pen

- Enhanced latency: Faster speed resembles to an actual pen

- Advanced Air Actions

- Samsung Notes

- PDF Import and Microsoft PPT Conversion

- Audio Bookmark and new templates for staying organized

- Link to Windows

- Drag & Drop content between phone and PC

- Run Android Apps on Windows

- Simple, wireless connection with Samsung DeX

Power to Play:

- Pro Video Mode:

- 8K Video Recording: 8K super resolution is 16 times higher than FHD video

- Zoom Speed Control: Different speeds add dynamic effects to the scenes

- Clear sound recording even at distance with mic direction and source change

- Ultra-Resolution:

- 108MP higher resolution that capture every single detail, close to our naked eye****  

- Bright Night: The Brighter image with the larger image sensors

- Space Zoom: Up to 50x Super Resolution Zoom****  

- Single Take: Capture the best moment with different kinds of photos & video

Next Level Power:

- HyperFast 5G Network

- Ultra High Speed for faster download and upload of high quality contents

- Ultra Low Latency for seamless and smooth control with no delays

- Ultimate performance with LPDDR5

- Intelligent Battery: Up to 4,500mAh**** large battery capacity with support Super Fast Charging (up to 25W wired charging****)

- Dynamic AMOLED 2X:

- 120Hz refresh rate that dynamically adjusts to save battery (only available for Note20 Ultra)

- Eye Strain Reduction: Blue light filtering without quality loss

- Cinematic Infinity Display: More Screen, Less Interruption

Operating Platform***

Android 10


5G Sub-6 FDD: N1(2100)

5G Sub-6 TDD: N41(2500), N78(3500), N79(4500)

4G FDD-LTE: B1(2100), B2(1900), B3(1800), B4(AWS), B5(850), B7(2600), B8(900), B12(700), B13(700), B18(800), B19(800), B20(800), B25(1900), B26(850), B28(700)

4G TDD-LTE: B34(2010), B38(2600), B39(1900), B40(2300), B41(2500)

3G WCDMA: B1(2100), B2(1900), B5(850), B8(900)

2G GSM: GSM850, GSM900, DCS1800, PCS1900

SIM card

Note20 Ultra: 5G Nano-SIM + 4G Nano-SIM (Hybrid slot)

Note20: 5G Nano-SIM + 4G Nano-SIM

Dimension / Weight

Note20 Ultra: 77.2 (W) x 164.8 (H) x 8.1 (D) mm/ 208g

Note20: 75.2 (W) x 161.6 (H) x 8.3 (D) mm/ 192g


Note20 Ultra : 6.9” edge Quad HD+ Dynamic AMOLED 2X Display (3088 x 1440, 496ppi)

Note20 : 6.7” flat FHD+ Super AMOLED Plus Display (2400 x 1080, 393ppi)


Snapdragon 865+ Octa-core (3.0GHz, 2.4GHz, 1.8GHz)


Note20 Ultra: 12GB RAM + 256GB ROM / 12GB RAM + 512GB ROM

Note20: 8GB RAM + 256GB ROM

MicroSD Card : Support up to 1TB (only available for Note20 Ultra)


Note20 Ultra: Mystic Bronze/ Mystic Black/ Mystic White

Note20: Mystic Bronze/ Mystic Green/ Mystic Gray


Note20 Ultra: 4500mAh

Note20: 4300mAh


Wireless PowerShare

- Share battery power with another smartphone or wearable▲▲▲

Super Fast Charging

- Note20 Ultra/Note20: 25W

Fast Wireless Charging

- Note20 Ultra/ Note20 : 15W


Rear Camera:

- Rear camera 1 : Ultra-Wide 12MP (F2.2)

- Rear camera 2:

- Note20 Ultra: Wide 108MP /w OIS (F1.8)

- Note20: Wide 12MP /w Dual Pixel and OIS (F1.8)

- Rear camera 3:

- Note20 Ultra: Tele 12MP (F3.0) (5x Optical Zoom)

- Note20: Tele 64MP (F2.0) (3x Hybrid Optic Zoom)

- Sensors:

- Note20 Ultra: Laser Auto-Focus Sensor

Front Camera:

- Note20 Ultra/ Note20: 10MP (F2.2)

Camera Feature:

- Space Zoom

- Single Take

- Super Steady

- Live Focus

- Super Slow-Mo

Music Player

- Stereo speakers sound by AKG

- Ultra High Quality Audio: PCM 32bit/384kHz, DSD 64/128

Audio / Video Play Format

- Video Play Format:MP4, M4V, 3GP, 3G2, WMV, ASF, AVI, FLV, MKV, WEBM


Internet Tool

- GoogleTM (Chrome, Gmail, Google, Maps, Play Movies & TV, Drive, YouTubeTM ,Photos, Voice Search, Duo, YT Music)

- Exchange Active Sync TM (Email, Contacts, Calendar)

- Samsung Galaxy Store


Accelerometer, Barometer, Ultrasonic Fingerprint Sensor, Gyro Sensor, Geomagnetic Sensor, Hall Sensor, RGB Light Sensor, Proximity Sensor

Dust & Water

Resistance [IP68]^

- IP6X: Dust resistant

- IPX8: Water resistant up to 1.5 meters of water for 30 minutes

S Pen

- Support Air actions remote control

- IP6X: Dust resistant

- IPX8: Water resistant up to 1.5 meters of water for 30 minutes


- Support Samsung Pay##

- Support 4G & 3G in Hong Kong & China (4 mode)++

- Support 5G in Hong Kong++

- Dual-SIM Dual-Standby^^


Data Transfer^^

- LTE DL Cat 19: 1600Mbps / LTE UL Cat13: 150Mbps

- DC-HSPA+ 42Mbps / HSUPA 5.76Mbps / 3G / EDGE / GPRS


- IEEE 802.11 a/b/g/n/ac/ax 2.4G+5GHz, HE80, MIMO, 1024-QAM

- Wi-Fi Direct




USB Type-C

Wireless Connectivity


- GPS (Support A-GPS),Glonass, BeiDou, Galileo

**** Available on designated models


** Measured diagonally, the screen size in the full rectangle


* Performance of the battery is subject to the network, signal strength, function, selection and profile.


▲▲ It must be charged by dedicated Samsung Charger and Battery.


▲▲▲ Charging is stopped to prevent the battery from draining when its battery level is below 30%. Limited to Samsung or other brand smartphones with WPC Qi wireless charging. May not work with certain accessories, or third-party devices.


***Please visit for latest Operating Platform


^  Please visit for the Dust and Water Resistance lP68 level


^^ Subject to local network, data and messaging services.


++ Support 5G Network in HK: Sub6 FDD and Sub6 TDD; Support 4G Network in HK and China: FDD-LTE and TDD-LTE; 3G Network in HK: WCDMA; 3G Network in China: TD-SCDMA and WCDMA and CDMA. Subject to local network, data and messaging services.


 Actual available memory for end user usage may vary due to pre-configuration. The pre-configuration includes preloaded operating system and applications.


+ For reference only, please check with our staff for details.


△ GPS/A-GPS connection is subject to local network and data services and network providers may charge additional service fees. Additionally, connection times can be affected by external factors, such as surrounding environment, weather, etc


Stereo Bluetooth is only applicable to specific headsets.


##The use of Samsung Pay in each place is subject to the laws and regulations of the service territory and any other rules determined by the relevant merchant, payment processor, payment network, regulator, and government authority. You should check the service availability for your region before use of Samsung Pay.


For more product information, please visit or contact Samsung customer service hotline at (+852) 3698-4698.


** All functionality, features, specifications and other product information provided in this document including, but not limited to, the benefits, design, pricing, components, performance, availability, and capabilities of the product are subject to change without notice or obligation.


[1] 5G services are available in 5G-enabled locations only. Actual speed may vary depending on market, carrier, and user environment.

[2] 5G services are available in 5G-enabled locations only. Actual speed may vary depending on market, carrier, and user environment.

[3] Compared to the Galaxy Note10.

[4] Samsung DeX wireless connection is compatible with smart TVs that support Miracast only. Samsung DeX provides optimized experience with Samsung smart TV launched after 2019.

[5] Users must link their Galaxy device to their Windows PC through ‘Link to Windows’ on phone and Your Phone app on PC, follow the set-up prompts, including being signed into same Microsoft account. Link to Windows is preloaded on select Galaxy devices. Your Phone requires latest Windows 10 Update on the PC. Apps feature requires Galaxy device to be on and connected to the same Wi-Fi network as the PC. Some mobile apps may restrict content to be shared on other screens or may require a touch screen to be able to interact with them.

[6] Actual battery life depends on factors such as network, features or apps selected, frequency of calls, charging times, and more.

[7] If battery power is lower than 30% Wireless PowerShare may not function. Wireless PowerShare is limited to Samsung or other brand smartphones or wearables with WPC Qi wireless charging. May not work with certain accessories, covers, other brand devices.

[8] Based on Super Fast charging results from internal Samsung lab tests, conducted with in-box charger while it has 0% of power remaining, with all services, features and screen turned off. Actual charging speed may vary depending on actual usage, charging conditions, and other factors.

[9] The promotion is provided only once for each Galaxy Store account, each game account and each Galaxy Note20 series device.

[10] The offer must be redeemed by February 1, 2021.

About Samsung Electronics Co., Ltd.