Step 1
Select “Smart Octopus” in Samsung Wallet at your old phone.
Step 2
Select “Back up or delete” from the option button at the top-right corner.
Step 3
Select “Back up before transferring to another phone” and “Next”.
Step 4
Select “Back up”.
Step 5
Once complete the backup process, Select “Done”.
Step 6
Select “Add Card” after logging in same Samsung Account in Samsung Wallet at your new phone.
Step 7
Wait for loading the remaining value, Select “Transfer”.
Step 8
Wait for transferring the Smart Octopus.
Step 8
Once complete the transfer, check the personal information and select “Done”.
Transfer physical Octopus to Smart Octopus
Anonymous On-Loan Adult / Elder Octopus and Personalised On-Loan Adult / Elder Octopus+ can be transferred to Smart Octopus.
Only a few services/offers* cannot be transferred. They are Hourly and Monthly Parking Management, MTR Park & Ride Scheme.
Step 1
Select “Smart Octopus” in Samsung Wallet at your old phone.
Step 2
Select "Transfer physical Octopus to Samsung Pay", review and confirm the terms and conditions.
Step 3
Tap the physical Octopus towards your smartphone.
Step 4
Follow the instructions to register the Octopus details.
Step 5
Tap the physical Octopus towards your smartphone again.
Step 6
The remaining value on the physical Octopus and most of the services / offer in the physical Octopus are transferred to Smart Octopus^.
+ Personalised Octopus which cannot be transferred to Smart Octopus includes:
· Personalised Octopus for customers aged below 12
· Personalised On-Loan Octopus with concession for Persons with Disability and students
· Staff Personalised Octopus
· Personalised Octopus with Lo Wu / Lok Ma Chau / Disneyland Monthly Pass
* The relevant services/offers will not be transferred to Smart Octopus. It is advised to re-register the respective services/offers in your newly added Smart Octopus.
# Make sure your Samsung Pay application up-to-date.
^ The HK$50 deposit paid for the physical Octopus will be transferred as deposit of Smart Octopus.
Add new Smart Octopus*
Step 1
Select “Smart Octopus” in Samsung Wallet at your old phone.
Step 2
Choose "Add New Smart Octopus".
Step 3
Select the type of Smart Octopus, review and confirm the terms and conditions.
Step 4
Select the top-up amount and provide the information for future refund.
Step 5
Select the credit/debit card and authenticate the payment through Samsung Pay by iris/ fingerprint/ PIN authentication*.
Step 6
New "Smart Octopus" is added into your smartphone.
# Make sure your Samsung Pay application is up-to-date.
* Smart Octopus can be added only when credit/debit card has been pre-added into the Samsung Pay.
You agree that the use of Samsung Pay in each place is subject to the laws and regulations of the region and any other rules determined by the relevant merchant, payment processor, payment network, card issuer, regulator, and government authority. You should check the service availability for your region before use of Samsung Pay.
Devices supporting Smart Octopus: Galaxy Z Flip6, Z Flip5 5G, Z Flip4 5G, Z Flip3 5G, Z Flip 5G, Z Flip, Z Fold6, Z Fold5 5G, Z Fold4 5G, Z Fold3 5G, Z Fold2 5G, Fold, Note20 Ultra, Note20, Note10+, Note10, Note10 Lite, Note9, Note8, S25 Ultra, S25+, S25, S24 FE, S24 Ultra, S24+, S24, S23 FE, S23 Ultra, S23+, S23, S22 Ultra, S22+, S22, S21 FE, S21 Ultra, S21+, S21, S20 FE, S20 Ultra, S20+, S20, S10, S10+, S10e, S9, S9+, S8, S8+, A80, A71, A70, A60, A55, A54, A53, A52, A51, A50s, A35, A34, A9, A8s, A8 Star, A8+, C9 Pro, C7 Pro & C5 Pro.
Some card issuers may not support all card types. Please contact your card issuer for details.
All video and images are for reference only.
Iris Scanner might not work properly due to environmental factors.
All other products and services mentioned may belong to their respective trademark owners.
To unsubscribe receiving Samsung Pay promotion information, please contact Samsung Pay hotline:+852-21219088.
Octopus Cards Limited License Number: SVF0001. Smart Octopus is issued subject to the “Conditions of Issue of Octopus”
