How long does it take to deliver an order?
Samsung Online Shop endeavors to delivery your order within 3 business days. Delivery lead time may be longer if shipping address is in remote areas or Macau.
Below districts will have different delivery, site visit and installation arrangements on items that require installation such as washing machines and refrigerators.
District |
Delivery and Site visit |
** Installation |
---|---|---|
Tung Chung |
Every Monday/Thursday/Saturday |
Every Monday/Thursday/Saturday |
Discovery Bay |
Every Thursday / Saturday |
Every Thursday / Saturday |
Ma Wan |
Every Saturday |
Every Saturday |
* Mui Wo & Tai O |
No delivery & Site visit service |
Every Monday / Wednesday |
Other Outlying Island |
No delivery & Site visit service |
No installation service |
* Extra installation charge for Mui Wo and Tai O – HK$300 (This surcharge will be collected on-site by the installation team).
** Remote area or restricted area (if any) installation MAY need extra charge HK$300 - please contact the call center ☎3698 4633 for any enquires. Our customer service team is available 10am to 7pm daily.