A device I’ve sold or handed in is still visible on SmartThings Find
Important Note: The information on this page is for Hong Kong products only. Models, sequences or settings will vary depending on location and/or where the product had been purchased. To be redirected to your local support page please click here.
If a device shown on SmartThings Find has been sold or handed in and can no longer be used, follow the instructions below to delete the device:
Deleting a device you no longer own
Step 1. Tap the device you want to delete, then click the device.
Step 2. Click the “Find My Mobile” link at the bottom of the screen.
Step 3. Tap ⋮ symbol in the top right of the screen.
Step 4. Tap “Remove”.
If the above information does not match what your product is showing, you may check the User Manual for your product. If you are unable to solve the problem, please contact us for further assistance.
Thank you for your feedback!
Please answer all questions.
RC01_Static Content : This text is only displayed on the editor page