How to navigate the Mobile device with mouse or keyboard of the PC in SideSync?

Last Update date : Jan 21. 2026

Important Note: The information on this page is for Hong Kong products only. Models, sequences or settings will vary depending on location and/or where the product had been purchased. To be redirected to your local support page please click here.

Customers can control mobile devices through same way with the mouse or keyboard in both screen sharing mode and keyboard and mouse sharing mode.

 

 

● Mouse

Each button of the mouse works like specific actions in real device.

1

 

 

● Keyboard

Customer can navigate the screen with arrow buttons. In this case, blue square box is displayed around the focused item.

3

 

Customer can select the function or option with “Enter” button, and go back or cancel with “Esc” button. ( “Esc” button works like “Back” button in real device.)

 

2

If the above information does not match what your product is showing, you may check the User Manual for your product. If you are unable to solve the problem, please contact us for further assistance.

Thank you for your feedback!

RC01_Static Content : This text is only displayed on the editor page