How to use PC Diagnostics on your Samsung Galaxy Book6

02. Before the Samsung logo appears, press and release the F2 key repeatedly to enter BIOS.

03. On the BIOS settings screen, select Advanced.

04. Select PC UEFI Diagnostics.

05. PC UEFI Diagnostics opens.

Run PC Diagnostics using the F5 key

Use this method to open PC Diagnostics directly while the PC is starting.

01. Press the Power key on your Galaxy Book to turn it on.

02. Before the Samsung logo appears, press and release the F5 key repeatedly.

03. PC UEFI Diagnostics opens.

You can run PC Diagnostics from Windows by searching for the app on the taskbar. You can also open it from Device Care if PC Diagnostics is already installed.

01. In the Search box on the desktop taskbar, search for PC Diagnostics, then run the app.

02. When PC Diagnostics opens, select Test all, or select the item you want to test.

PC Diagnostics includes Diagnostics, Information, and options that help you enable disabled devices during diagnosis. Use these sections to check whether your PC is working properly and to review system details.

Diagnostics

In the Diagnostics tab, you can run tests by item to check whether your PC is working properly. A total of 17 items can be tested, but the available items may vary by model.

When all tests pass

When all items are completed without problems, a blue check mark appears.

When a test has a problem

If a test item has a problem, the item appears in orange with an exclamation mark in the full Diagnostics list.

On the test item page, an orange error message appears. Select Test again to run the test for that item again.

When restarting a test

If you stop diagnosis before it is complete, select Start all diagnostics. You can select Continue testing or Restart testing from the beginning.

Information

The Information tab shows system information for your PC, including the model name, BIOS version, serial number, CPU, memory, graphics driver, storage, audio, network, and the PC Diagnostics app version.

Change disabled devices

If a device is disabled in Device Manager during diagnosis, you can change it directly from the diagnosis page by selecting Enable or Enable adapter.

PC Diagnostics can test different hardware and connection items on your Galaxy Book. Review the items below to understand what each test checks.

Mainboard

Checks the performance of the mainboard.

Cooling fan

Checks the performance of the cooling fan.

Light sensor

Checks the function of the light sensor.

Storage

Checks whether the storage device is functioning properly.

Touchpad

Press all areas of the touchpad to check whether the touch areas shown on the screen work properly.

Touch screen

Press all areas of the touch screen to check whether the touch areas shown on the screen work properly.

Keyboard

Press the keys shown in the keyboard image on the screen to check whether the keyboard works properly.

Speaker

Plays sound through the speakers to check whether sound is output properly from the left and right speakers.

Microphone

Records sound through the microphone, then plays the recorded sound to check whether it can be heard properly.

Camera

Checks whether the camera is displaying images properly.

AC adapter

Checks the connection status of the connected adapter.

Battery

Checks the battery charging status and battery function.

Fingerprint

Checks whether the fingerprint sensor recognizes your fingerprint.

Bluetooth

Searches for nearby Bluetooth devices to check whether Bluetooth works properly.

If a Bluetooth off message appears, select Open settings, turn on Bluetooth in Settings, then run the diagnosis again.

Wi-Fi

Searches for nearby available Wi-Fi networks to check whether Wi-Fi works properly.

If a window appears asking to allow precise location access for PC Diagnostics, select Yes. (This may appear the first time you diagnose Wi-Fi.)

If a message appears saying Wi-Fi needs to be turned on, select Open settings, turn on Wi-Fi in Settings, then run the diagnosis again.