IE Crashes when Opening

Last Update Date : Apr 23. 2018

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Internet Explorer won't open, or crashes immediately after opening


If you can't open Internet Explorer, or if it opens briefly and then closes, the problem might be caused by low memory, or damaged or missing system files.

 

1. Restart your PC to clear the memory and then reopen Internet Explorer. 

 

2. Run Windows Update to correct problems by replacing out-of-date files, updating drivers, and fixing vulnerabilities.

 

a. Swipe in from the right edge of the screen, and then tap Search.
(If you're using a mouse, point to the lower-right corner of the screen, move the mouse pointer up, and then click Search.).

 

b. Enter Update in the search box, and then tap or click Check for updates.

 

c. Download and install any updates from Windows Update.

 

3. You can't uninstall or reinstall Internet Explorer 11, but you can try turning it off and on again.

 

a. Swipe in from the right edge of the screen, and then tap Search.
(If you're using a mouse, point to the lower-right corner of the screen, move the mouse pointer up, and then click Search.).

 

b. Enter Windows features in the search box, tap or click Settings, and then tap or click Turn Windows features on or off.

 

c. In the Windows Features dialog box, clear the Internet Explorer 11 check box, and then tap or click Yes in the dialog box that asks if you want to turn Internet Explorer 11 off.

 

d. Turn Internet Explorer 11 back on by selecting the Internet Explorer 11 check box, and then tapping or clicking OK.

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